WhatsApp Marketing Examples
WhatsApp Marketing Campaign Examples: The WhatsApp...

Given the app’s two billion-strong reach, there’s no question that the power of WhatsApp marketing is immense. If you find yourself asking the question: What sort of WhatsApp campaigns can a business run? Here are some successful cases to inspire you. From email marketing and paid ads to the more conventional television ads, there are

Useful WhatsApp Message Templates for Ecommerce: The Ultimate Guide
The Most Useful WhatsApp Message Templates for Eco...

How do I write a warm and welcoming greeting message for customers who text me on WhatsApp? What can I include on WhatsApp promotion messages to encourage purchases? What about quick out-of-office replies and WhatsApp status updates?    If you’re an ecommerce business owner, these questions are bound to have crossed your mind at some

5 WhatsApp Business Account Features and Benefits for Sales Team
5 WhatsApp Business Account Features and Benefits ...

There’s no question WhatsApp Business is loaded with exciting features for brands both large and small.    And much has been said and written about using WhatsApp as a customer support channel. But there are so many more WhatsApp features available on the business app and API that other teams can leverage – in particular

Ecommerce Customer Experience
3 Easy Ways to Create a Positive Ecommerce Custome...

Whether you’re an established ecommerce business or have just launched your own online store, the ecommerce customer experience should be at the forefront of your business strategy. But just what is customer experience and how can you create a positive ecommerce customer experience? That’s exactly what we’re here to explain today. No business can stay

WATI helped boost customer support via WhatsApp
Case Study: WATI Helped Pretty Ballerinas Israel B...

To empower businesses to harness the power of the advancements in the messaging industry, reach wider audiences, and accomplish their goals, we’re proud to tell you all about WATI’s newest success story – with Pretty Ballerinas Israel, a franchisee of the Spanish shoe retail brand that delivers its products manufactured in Menorca to all over

Ecommerce Customer Experience: How To Scale Up Your Game?
Ecommerce Customer Experience: How To Scale Up You...

The importance of customer experience in a business cannot be overstated, especially for an online business. Here’s everything you need to know about what the ecommerce customer experience is and how to level up your game to boost sales and scale. “Focusing on the customer makes a company more resilient.” – Jeff Bezos Trust the

WhatsApp Sales Chat & Agent Performance
5 Key WhatsApp Sales Chat & Agent Performance...

Tracking live chat statistics on WhatsApp such as response times and resolution times is key to upholding high chat service level standards for your business. It’s also a great way to keep up with agent performance monitoring of your WhatsApp customer service reps to ensure they’re providing customers with the answers they need.  You have

WhatsApp Chatbot vs Web Chatbot
WhatsApp Chatbot vs Web Chatbot: Advantages &...

In recent years, chatbots have become extremely popular tools for businesses to boost their customer service and experience.     If you’re an ecommerce business owner looking to implement a chatbot for your business and want to find out more about the power and potential of chatbots, you’ve come to the right place.    

Top Twilio Alternatives
Twilio Alternatives: A Comparison of 4 WhatsApp Bu...

Twilio Alternatives: A Comparison of 4 WhatsApp Business Solution Providers There are plenty of Twilio alternatives out there for businesses looking to get set up with WhatsApp Business. If you’re looking for a WhatsApp Business solution provider that’s not Twilio, read on for a comparison of Twilio and its biggest competitors. Choosing a WhatsApp Business

GDPR Guidelines and WhatsApp Business API
WhatsApp and GDPR: 5 Essential Points To Be Compli...

WhatsApp and GDPR: 5 Essential Points To Be Compliant?   Is WhatsApp GDPR-compliant? And what can you do to ensure your usage of WhatsApp for your business adheres to what’s been described as one of the toughest and strictest data privacy laws ever implemented?   If you’re a business owner who takes customers’ privacy seriously,