A few pointers before you get started
1. RESTRICTED ACCESS until you complete FACEBOOK BUSINESS VERIFICATION
(a) Create a Facebook Business Manager account GO
(b) Verify your Facebook Business account GO
(c) Learn more about restrictions GO
2. Phone number CANNOT be used on WhatsApp App/ WhatsApp Web, after linking it with WATI
(a) Take a backup of your WhatsApp data GO
(b) Learn how to delete your account on WhatsApp GO
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Menu
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  • Solutions
    • Ecommerce
    • Healthcare
    • EdTech
    • Marketing
    • Customer Support
    • Sales Teams
  • Integrations
    • Add a free WhatsApp Chat Button on your siteChat Button
    • Add WhatsApp Superpower to your Zoho CRMZoho CRM
    • Drive more revenue on your online storeShopify
    • Send WhatsApp Notifications from PabblyPabbly Connect
    • Engage with your e-commerce buyersWoocommerce
    • Send WhatsApp Notifications from IntegromatIntegromat
    • Connect WATI with 3000+ apps on ZapierZapier
    • Launch an Online Store using Google SheetsWhatsApp Shop
    • Broadcast WhatsApp Messages through Google SheetsGoogle Sheet Sender
    • Backup your WhatsApp Chats to restore to WATIChat Backup
    • Engage with your contacts on WhatsAppHubspot
    • Browse our integrations & Request moreMore Integrations
  • Case Studies
    • Ecommerce
      • Zellbury achieved 87% CSAT rate
      • Pretty Ballerinas accelerated customer support
    • EdTech
      • 21K School increased new admissions by 72%
      • 5x attendance for Ekatra in online classes
    • Retail
      • Terpel achieved 35M USD in sales
  • Resources
    • See what makes us differentAbout
    • Product Updates & Best PracticesBlog
    • Developer Resources for APIs & WebhooksDeveloper Docs
    • Our Knowledge-base & Support CenterHelp Center
    • Engage & Discuss with other membersJoin our Community
    • Watch our training videos & tutorialsTraining Videos
  • English
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The WhatsApp Business app has immense potential as a customer support channel. Here are five ways to go the extra mile with WhatsApp customer service.

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Be where your customers are

WATI is a comprehensive customer communication platform for WhatsApp. An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries with a single team inbox. 

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