Capture all new WATI chats on Zoho Desk as tickets for Free

How To Capture WATI Chats On Zoho Desk As Tickets?

If you are already using Zoho Desk, it will now become a single source of all your customer queries. For others, Zoho Desk offers a ticketing solution with advanced features. For instance, you can now assign Round Robin rules for your support team.

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How to Build A Perfect WhatsApp Ecommerce

How to Build A Perfect WhatsApp Ecommerce in 2022?

Integrating WhatsApp into your ecommerce platform is key to driving sales. With so many different WhatsApp ecommerce integrations available for online businesses to leverage, what should you go for? Here’s a breakdown of some of the most popular and effective WhatsApp ecommerce integrations.

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WhatsApp Business Mobile App for Multiple Users 

WhatsApp Business Mobile App for Multiple Users 

Helping over 2 billion users connect with one another and share content, the WhatsApp app is one of the most popular ways to message and call on various platforms – iOS, Android, or web. It owes its immense success and popularity to the many advantages it offers (like the ease of use, simple interface, video calling, document sharing, and the like), as well as options developed for different types of users in mind, small and large businesses included.

However, while small and local businesses can take advantage of the free WhatsApp app for businesses to create their business profile and communicate with customers, larger companies with bigger teams have to look for other options. This is primarily because the WhatsApp app only allows one user to sign into one account at the same time, automatically logging out any other devices that might be signed on. This severely limits larger teams that have multiple customer agents.

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Onboarding Process and Time for WhatsApp Business API

Onboarding Process and Time for WhatsApp Business API

Onboarding Process and Time for WhatsApp Business API

People often come to us and ask us how to onboard for the WhatsApp Business API and how long it would take them. This question doesn’t have a simple (or short) answer so we decided to devote some time and explain the process in detail.

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WhatsApp Business API FAQ

WhatsApp Business API FAQ

All about WhatsApp Business API 1. Can you call the Whatsapp number, that’s already registered to use Whatsapp Business API? If you place a WhatsApp

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