Wati for Support
Wati for Support
Turn WhatsApp into your #1 Support Channel with AI that scales effortlessly
Wati's AI support agent & automations are a force multiplier for service organization that are looking to automate the busywork, while keeping the human touch where it matters
16,000+ businesses trust Wati to scale support without scaling costs
Make WhatsApp your go-to support channel—stay connected with your customers 24*7
Drive customers from different channels to WhatsApp & manage ticket volumes smartly & efficiently.
Save up to 50% on your support costs.
Balancing AI with human touch
AI should enhance speed & efficiency of service organizations, not replace human connection.
Wati’s AI-support agent is trained to be empathetic, multilingual, and context-aware—without losing the human touch.
Wati’s AI-support agent balances automation and human touch by:
- Instantly resolving FAQs and closing tickets
- Routing complex queries to the right agents
- Connecting customers to agents on request
- Distributing queries evenly across agents
Boost efficiency with dual power of Wati’s AI-support agent and custom chatbots working together seamlessly
One dashboard to manage WhatsApp, Facebook & Instagram conversations
Get a consolidated view of your customer interactions on WhatsApp, Facebook and Instagram messages effortlessly from one unified inbox.
Stay organized with conversation filters. Assign chats to specific teams or members. Say goodbye to ignored inquiries and frustrated customers!
Improve response time with Welcome messages & Out-of-Office workflows
