WATI Raises Pre Series-A Funding From Sequoia Capital India’s Surge

WATI - funding announcement

Today, we are excited to announce we joined the fifth batch of Surge, an initiative by Sequoia Capital for the most promising startups.


Online shopping has accelerated, however, habits don’t change. In a retail store, you’d expect a salesperson. How can your consumers connect with you in your online shop? 


Imagine a way where you can convert and retain your customers without spending a fortune, without hiring a large salesforce. Your 24×7 online store assistant.

Conversations deliver exactly the kind of quick and personalized experiences that meet or even exceed the needs of today’s shoppers. These experiences combine people’s favorite parts of shopping in-store (e.g. consulting with a salesperson) and their favorite parts of shopping online (e.g. the convenience of shopping whenever they want).

We built WATI as a one-stop-shop customer engagement platform on WhatsApp Business API. WATI is a multi-agent collaboration tool with a no-code Chatbot builder, with the mission to help enterprises to grow their business smarter.

WATI: WhatsApp Team Inbox Raises Pre Series-A Funding From Sequoia Capital India's Surge

WATI: WhatsApp Team Inbox Raises Pre Series-A Funding From Sequoia Capital India’s Surge


We would like to express our sincere gratitude to our amazing customers, partners, and investors who gave us the opportunity to grow with them and supported us every step along the journey. We are excited about what’s ahead, and can’t wait to see the future of better sales engagement!

Of course, our growth is only possible with the WATI team’s ongoing dedication, commitment, and talent, working tirelessly to bring vision into reality. We love the dynamic that goes into the team and the people we work with.

We are currently hiring across the board, and looking for ambitious and enthusiastic individuals for various roles. If you are keen on joining the next chapter of the WATI story, please send your CV and a short cover letter to [email protected]

What is Surge?

Surge is an initiative by Sequoia India for startups with rapid growth. Sequoia Capital helped build legendary companies, including WhatsApp and Google.

Each Surge wave includes only 10 to 20 startups (and WATI is one of them!) in India and Southeast Asian markets. Through Surge, WATI will receive significant capital and valuable mentorship from the best guidance from experts.

For more information about the Surge, please visit the program page here.

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