- Focussed on WhatsApp
- Easy to setup and use
- Extensive native integrations
- Improved customer experience
- Better open rates and response rates
- Reliable and robust
18 May 2022
Wednesday
10:30pm HKT/ 8pm IST
Senior Customer Success Manager WATI.io
eCommerce businesses are always looking for ways to build customer loyalty and stickiness. Putting the customer first is a great way to build that rapport. WhatsApp is a non-intrusive way to give your customers a great experience on a platform they are already very familiar with. Not only do the customers have a great experience, but the businesses also see a better ROI. In this webinar, we will take you through how WATI can help you build a better customer experience at every step of the journey and also improve your ROI.
What is the customer lifecycle – and how can we help them along the journey using WATI?Personalize customer interactionsEngage and support them during the sales process – offer updates/personalized offers, recover abandoned cartsDelight your customer throughout sales & post-sales – by agent collaboration and WhatsApp chatbots!Do more with less – Automation, scheduling and chatbotsTrusted by the leading global brands
Use WATI to engage your customers at every stage of their buying journey. You can send promotional messages, order status updates, shipping details and even send a COD confirmation message using WATI. You can offer 24x7 customer support even if you don’t have agents available! Integrate WATI with your favorite tools and watch your business soar while keeping your customers happy.
Native Integrations With Top Tools In The Industry
WATI is the most comprehensive communication platform built on official WhatsApp APIs.
You no longer need multiple tools for your teams and can work with a single platform!
WATI is a comprehensive customer communication platform for WhatsApp. An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries with a single team inbox.
