Green Tick Verification for WhatsApp is different from WhatsApp API Verification. A business may be approved for using WhatsApp APIs, but may not have a Green Tick.
WhatsApp is exploring ways for you to connect with the businesses that matter to you.WhatsApp has verified that the phone number of this contact belongs to the associated business. The green badge ✅ next to the contact’s name confirms that this is a verified business account.
You can apply for Green Tick after you are approved for WhatsApp Business APIs.
Very few businesses meet WhatsApp’s official business account criteria.
WhatsApp typically grants Green Tick or Official Business account to very limited and highly reputed businesses.
There are two types of WhatsApp business accounts:
| Name | Description |
|---|---|
| Official Business Account | WhatsApp has verified that an authentic, notable brand owns this account. An official business account has a green checkmark badge in its profile and chat thread headers. The name of the business is visible even if the user hasn’t added the business to their address book. Very few businesses will be official business accounts. |
| Business Account | By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account.
WhatsApp verifies authenticity of a brand for every account on the WhatsApp Business API. |
If your WhatsApp account is an official business account, the display name will be visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will be a green checkmark beside the displayed name in the contacts view.
If your WhatsApp account is a business account, the display name will only be shown in the contacts view in smaller text; all other views will show the phone number. You can help customers learn more about your company by filling out your business info, including business website, address, and hours.
However, Green Tick application may be rejected if your business is not reputed. In our experience, only about top 10% of the businesses are eligible for WhatsApp Green Tick. The rights to approve your Green Tick remains with WhatsApp and the BSP does not have any role to play in that.
Green Tick application decision normally takes about 1-2 business days. In rare cases, it may take up to a week.
WhatsApp Green Tick Application Fee details can be found here.
WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:
To get the full list and updated details about WhatsApp’s banned categories, please refer this article.
WATI allows you to send OTP on WhatsApp by making use of the Official WhatsApp APIs.
One-Time Verification Passwords (OTPs) are a powerful and popular way to verify mobile number during user login. Most companies are sending these OTPs over text messages, but with WhatsApp being a much more popular channel than text messages, many companies have started replacing SMS with WhatsApp Messages.
In this article, we talk about how you can send OTPs to your users on WhatsApp. This can be possible using WhatsApp API access. You can either send an OTP from your own dedicated number or you can send from a shared number.
To send OTP using Shared Number, you can sign up with a WhatsApp BSP (Business Solution Provider) that provides this feature. WATI supports sending OTPs using Shared Number.
To do so, you can follow these steps:
WATI allows you to send OTP messages upto a certain limit in the trial account. If you want to send more OTP Messages, you can buy credits to send OTPs on WhatsApp.
To send OTP using Dedicated Number, you must apply for WhatsApp API and get approval on your own number. Once it is approved, you can send OTP messages from your own dedicated number that can support two-way communication.
Clare.AI will handle and guide businesses to get approval for WhatsApp Business APIs.
Setup Time: 3-5 working days by Clare.AI
(Depending on Business verification progress by Facebook Official Team, usually takes 1-3 weeks)
Pre-requisite:
Below flowchart explains the process for WhatsApp Business account creation:
To get started, you can fill the form here
Once your account is approved, you can follow the below steps to send OTP messages using WhatsApp APIs:
Clare.AI will handle and guide businesses to get approval for WhatsApp Business APIs.
Setup Time: 3-5 working days by Clare.AI
(Depending on Business verification progress by Facebook Official Team, usually takes 1-3 weeks)
Pre-requisite:
WhatsApp Green Tick Verification is different from WhatsApp API Verification. A business may be approved for using WhatsApp APIs, but may not have a Green Tick.
WhatsApp is exploring ways for you to connect with the businesses that matter to you. WhatsApp has verified that the phone number of this contact belongs to the associated business. The green badge ✅ next to the contact’s name confirms that this is a verified business account.
You can apply for Green Tick after you are approved for WhatsApp Business APIs.
Very few businesses meet WhatsApp’s official business account criteria.
WhatsApp typically grants Green Tick or Official Business account to very limited and highly reputed businesses.
There are two types of WhatsApp business accounts:
| Name | Description |
|---|---|
| Official Business Account | WhatsApp has verified that an authentic, notable brand owns this account. An official business account has a green checkmark badge in its profile and chat thread headers. The name of the business is visible even if the user hasn’t added the business to their address book. Very few businesses will be official business accounts. |
| Business Account | By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account.
WhatsApp verifies authenticity of a brand for every account on the WhatsApp Business API. |
If your WhatsApp account is an official business account, the display name will be visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will be a green checkmark beside the displayed name in the contacts view.
If your WhatsApp account is a business account, the display name will only be shown in the contacts view in smaller text; all other views will show the phone number. You can help customers learn more about your company by filling out your business info, including business website, address, and hours.
However, Green Tick application may be rejected if your business is not reputed. In our experience, only about top 10% of the businesses are eligible for WhatsApp Green Tick. The rights to approve your Green Tick remains with WhatsApp and the BSP does not have any role to play in that.
Green Tick application decision normally takes about 1-2 business days. In rare cases, it may take up to a week.
WhatsApp Green Tick Application Fee details can be found here.
WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:
To get the full list and updated details about WhatsApp’s banned categories, please refer this article.
Green Tick Verification for WhatsApp is different from WhatsApp API Verification. A business may be approved for using WhatsApp APIs, but may not have a Green Tick.
WhatsApp is exploring ways for you to connect with the businesses that matter to you.WhatsApp has verified that the phone number of this contact belongs to the associated business. The green badge ✅ next to the contact’s name confirms that this is a verified business account.
You can apply for Green Tick after you are approved for WhatsApp Business APIs.
Very few businesses meet WhatsApp’s official business account criteria.
WhatsApp typically grants Green Tick or Official Business account to very limited and highly reputed businesses.
There are two types of WhatsApp business accounts:
| Name | Description |
|---|---|
| Official Business Account | WhatsApp has verified that an authentic, notable brand owns this account. An official business account has a green checkmark badge in its profile and chat thread headers. The name of the business is visible even if the user hasn’t added the business to their address book. Very few businesses will be official business accounts. |
| Business Account | By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account.
WhatsApp verifies authenticity of a brand for every account on the WhatsApp Business API. |
If your WhatsApp account is an official business account, the display name will be visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will be a green checkmark beside the displayed name in the contacts view.
If your WhatsApp account is a business account, the display name will only be shown in the contacts view in smaller text; all other views will show the phone number. You can help customers learn more about your company by filling out your business info, including business website, address, and hours.
However, Green Tick application may be rejected if your business is not reputed. In our experience, only about top 10% of the businesses are eligible for WhatsApp Green Tick. The rights to approve your Green Tick remains with WhatsApp and the BSP does not have any role to play in that.
Green Tick application decision normally takes about 1-2 business days. In rare cases, it may take up to a week.
WhatsApp Green Tick Application Fee details can be found here.
WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:
To get the full list and updated details about WhatsApp’s banned categories, please refer this article.
WhatsApp Green Tick Verification is different from WhatsApp API Verification. A business may be approved for using WhatsApp APIs, but may not have a Green Tick.
WhatsApp is exploring ways for you to connect with the businesses that matter to you. WhatsApp has verified that the phone number of this contact belongs to the associated business. The green badge ✅ next to the contact’s name confirms that this is a verified business account.
You can apply for Green Tick after you are approved for WhatsApp Business APIs.
Very few businesses meet WhatsApp’s official business account criteria.
WhatsApp typically grants Green Tick or Official Business account to very limited and highly reputed businesses.
There are two types of WhatsApp business accounts:
| Name | Description |
|---|---|
| Official Business Account | WhatsApp has verified that an authentic, notable brand owns this account. An official business account has a green checkmark badge in its profile and chat thread headers. The name of the business is visible even if the user hasn’t added the business to their address book. Very few businesses will be official business accounts. |
| Business Account | By default, any account using the WhatsApp Business API or WhatsApp Business App is a business account.
WhatsApp verifies authenticity of a brand for every account on the WhatsApp Business API. |
If your WhatsApp account is an official business account, the display name will be visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will be a green checkmark beside the displayed name in the contacts view.
If your WhatsApp account is a business account, the display name will only be shown in the contacts view in smaller text; all other views will show the phone number. You can help customers learn more about your company by filling out your business info, including business website, address, and hours.
However, Green Tick application may be rejected if your business is not reputed. In our experience, only about top 10% of the businesses are eligible for WhatsApp Green Tick. The rights to approve your Green Tick remains with WhatsApp and the BSP does not have any role to play in that.
Green Tick application decision normally takes about 1-2 business days. In rare cases, it may take up to a week.
WhatsApp Green Tick Application Fee details can be found here.
WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:
To get the full list and updated details about WhatsApp’s banned categories, please refer this article.
All incoming messages from customers to businesses are free.
Outgoing messages costs vary by country.
Generally, the cost is $0.005/message.
Example,
Consider the below conversation between a customer & a business “Fresh Produce”
Customer: Hello
Fresh Produce: Hi Alex, How can I help you?
Customer: I want to know about your store timings.
Fresh Produce: Sure, Our store is open from 9 AM to 7 PM
Customer: Ok. Thank you.
In the above case, we only charge for 2 messages that were sent by business “Fresh Produce”
Note:
WATI Monthly Plan provides 15,000 free session messages. So, you will be charged only after you exceed this limit.
WATI Annual Plan provides 50,000 free session messages.
WATI 是一個以 WhatsApp 官方 API 為本的客戶支援工具。
由 Clare.AI 提供
(WhatsApp 官方合作夥伴）
