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Customer Engagement on WhatsApp Made Simple

Drive Sales, Support & Marketing Conversations on the World’s most popular messaging App

Rated 4.8 stars based on 140+ reviews

 4.7/5

Trusted by the fastest growing brands in the world

3500+ businesses across the world love WATI

Shared Team Inbox makes it simple for you to use WhatsApp for customer support. Multiple agents can login to serve customers.

Make it easy for the team to collaborate with private notes.
Assign conversations to agents.
Respond quickly with custom parameters and quick replies.

Leverage the power of WhatsApp Marketing by starting a WhatsApp Broadcast for up to 100k recipients in a single click.

Send personalized messages about discounts and offers.
Set up segmented campaigns based on custom attributes.
Make the messages interactive with Call-to-action (CTA) and rich media.

Build & deploy custom personalised notifications to engage with users to build brand loyalty at scale.

Personalise notifications and send them based on custom events like abandoned carts.
Send quick replies and add CTAs to the custom notifications.

Get access to WhatsApp APIs for developers to build your own custom solution.

Our WhatsApp API gateway plan caters to developers who want access only to WhatsApp’s APIs
You can also use Standard and Professional plans for custom integrations

Integrate your WhatsApp Business number with your favourite applications in only a few clicks.

Send personalized cart abandonment notifications by integrating with tools like Shopify & WooCommerce.
Send notifications to customers about back-in-stock alerts, new products, etc. as well.
Send order and shipping updates in a timely manner.

Build an intelligent WhatsApp Chatbot & make it handle sales & support queries on WhatsApp.

First level of interaction without using a live agent. Escalate and loop in agents when necessary.
Simple drag and drop interface to build chatbots without tech help.
Add CTAs, route to the right agents and add responses based on keywords.

About WATI

WATI is the fastest growing communication platform built on WhatsApp APIs

Our Backers

0+

Our Clients

0Mn+

Messages Processed

Integrations

Native Integrations With Top Tools In The Industry

WATI for your business

WATI for the sales team

Use the WhatsApp Chat widget on your website to engage with new prospects. Reduce first response times and boost conversions with a much faster 2-way communication tool.

WATI for support teams

Send order updates & keep your customers informed about your timings, availability, and enable quick issue resolution with WhatsApp Chatbot and native integrations with your most popular tools.

WATI for marketing teams

Engage & build relationships with your customers with personalized offers without getting into the trap of spam. Get never before open rates and response rates!

WATI for developers

Our WhatsApp API Gateway plan is the best for developers who only want whatsApp API access without any dashboard. Build your own solutions with WATI API Gateway.

Check out plans

Why WATI

WATI is the most comprehensive communication platform built on official WhatsApp APIs.

You no longer need multiple tools for your teams and can work with a single platform!

Focussed on WhatsApp
Easy to setup and use
Extensive native integrations
Improved customer experience
Better open rates and response rates
Reliable and robust

3500+ brands across 54 countries trust WATI with their customer experience

Mark O

Growth Specialist at Codegiant

WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.

Dr. Ashish S

Endocrinologist at Dr Ashish's Diabetes, Thyroid & Hormone Clinic, Karnal

Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.

Tanul T.

Head of Growth at PixelMath

We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.

Manuel S

COO

We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!

Abheejit

Technology Consultant

WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.

Michael Lyons

Founder at SearchinTT

I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.

Murad M

Head Of Ecommerce at WaaaW.com

Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one

Maciej G

Co-founder & Marketing Director at Bowaba

WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.

Paurush M

Founder at NuToM

WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.

2500+ Businesses across 52 Countries ❤️ WATI

William P. Gerow

Director, Proglogix

Choose WATI because of the responsiveness, ease of integration and cost. Pros Incuse: Being able to communicate with our customers over WhatsApp and send bulk messages.

Sylvia Klopper

Founder & MD at CareChamp

It’s an easy to use and to implement software, with a great team behind it. If this is not enough for you, I must say that keywords is a must have tool for your team. Great idea, great execution, great time saving.

Sylvia Klopper

Founder & MD at CareChamp

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Customer Engagement on WhatsApp Made Simple

3500+ businesses across the world love WATI

Shared Team Inbox

Broadcast & Bulk Messages

Custom Notifications

Developer Friendly

Native Integrations

No Code Chatbot

About WATI

Our Backers

0+

Our Clients

0Mn+

Messages Processed

Integrations

WATI for your business

WATI for the sales team

WATI for support teams

WATI for marketing teams

WATI for developers

Why WATI

3500+ brands across 54 countries trust WATI with their customer experience

Mark O

Growth Specialist at Codegiant

Dr. Ashish S

Endocrinologist at Dr Ashish's Diabetes, Thyroid & Hormone Clinic, Karnal

Tanul T.

Head of Growth at PixelMath

Manuel S

COO

Abheejit

Technology Consultant

Michael Lyons

Founder at SearchinTT

Murad M

Head Of Ecommerce at WaaaW.com

Maciej G

Co-founder & Marketing Director at Bowaba

Paurush M

Founder at NuToM

2500+ Businesses across 52 Countries ❤️ WATI

William P. Gerow

Director, Proglogix

Sylvia Klopper

Founder & MD at CareChamp

Sylvia Klopper

Founder & MD at CareChamp

Be where your customers are

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(WhatsApp’s Official API Partner)

Email: [email protected]

Address: Unit 1307A2, 13/F, Lippo Sun Plaza, Tsim Sha Tsui, Hong Kong

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Shared Team
Inbox

Broadcast & Bulk
Messages

Custom
Notifications

Developer
Friendly

Native
Integrations

No Code
Chatbot