Official WhatsApp Business Platform for Marketing, Sales & Support

Run campaigns, qualify leads with AI, and handle every customer chat in one shared inbox —
all on the WhatsApp Business API. Free for 7 days.

Trusted by 16,000+ customers worldwide
g24.6/5 on G2
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Loved and trusted by
16,000+ businesses, across the globe

Leader
Momentum
Implementable
Leader Mid market

WhatsApp at the core.
Conversations everywhere.

Start with WhatsApp and naturally extend to every channel your customers love. Manage website chat, Instagram, Facebook, SMS, calls and other social channels from one unified inbox.

AI @ WATI

10X your performance with Wati AI

Let Wati AI handle work for you, so your teams can drive meaningful conversations that build relationships and revenue.

Qualify &
Convert Leads 24/7
10X your performance
10X your performance
10X your performance
Inbound Intelligence Agent

Build agents that qualify leads, uncover intent, and
close sales on chat - all in no time.

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60% queries
answered instantly!
10X your performance
10X your performance
10X your performance
10X your performance
AI Support Agent

Train your AI support agent in minutes, and let it
deflect up to 60% of customer queries

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Use conversations to fuel every point in the buyer journey and empower your teams

WATI FOR MARKETING

Acquire, engage, and qualify
leads with personalized
campaigns at scale

tickConvert every touchpoint, from links to offline interaction and to
ads, into meaningful conversations instantly

tickImprove attribution, easily retarget, and increase ROI with Meta and
Google ads that click to WhatsApp

tickAuto-magically engage your users and drive amazing post-
conversion workflows with AI-fueled, yet human-like, conversations

tickStay on top with powerful insights to improve your messaging,
campaign, and ad performance

4X LESS CACS
3X MORE ROI
85% HIGHER RESPONSE RATE
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AD arrow CHAT arrow ENGAGE arrow CONVERT
wati for marketing
wati for marketing
wati for marketing
wati for marketing
ENGAGE arrow QUALIFY arrow ASSIGN arrow WIN
See Offer tag Follow-up scheduled tag View Catalog tag Rate Us tag Book Appointment tag
wati for sales
wati for sales
wati for sales Collecting qualification information before confirming meeting.
wati for sales Ticket routed to Keith by Aibo(bot) for demo scheduling.
Wati for Sales

Accelerate pipeline, increase
conversions, and shorten sales
cycles - all on chat

tickOne single workspace for all your sales reps to collaborate,
communicate, and convert leads

tickEnsure no sales-ready leads slip through the cracks with real-time,
instant qualification on your favorite messaging channel

tickManage high lead volume easily on WhatsApp; use Wati AI to
qualify leads and hand off the best-fit ones to your reps automatically

tickMonitor customer chats easily and ensure high high-quality
customer experience to avoid reputation risks

30% REDUCTION IN
SALES CYCLE
3X FASTER
RESPONSES
20% REVENUE
GROWTH
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Wati for Support

Delight customers and handle
questions at scale - Work in
perfect harmony with Wati AI

tickProvide instant, accurate answers grounded in your knowledge
base 24/7 and resolve most queries without human involvement

tickIntelligently route complex conversations to the right human agent
by setting advanced routing rules

tickCollaborate better with a unified Team Inbox for all messaging
platforms, with tags, contact attributes, history, and more

tickEnhance your support operations with data-driven insights on
response time, resolutions, and agent-wise performance

40% LESS
WORKLOAD
80% FAQS RESOLVED
BY AI
40% FASTER
RESOLUTIONS
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INQUIRY arrow RESPOND arrow ESCALATE arrow RESOLVE
wati for marketing
wati for marketing
wati for marketing
MULTILINGUAL CONTEXTUAL EMPATHETIC

Connect Wati with your
team’s existing stack

Connect your tools, connect your teams. With over 100 apps already available in
our directory, your team’s favourite tools are just a click away.

Empowering global leaders
with world-class
conversation infrastructure

10B

Messages Processed

99.999%

Historical Uptime

GDPR ISO

Compliant

190+

Countries

High-growth teams rely on Wati to build lasting
customer relationships

Reduce Response Time from 3 Hours to 3 Seconds
Reduce Response Time from 3 Hours to 3 Seconds
With Wati, we can reply to customers with pricing within 3 seconds instead of 3 hours. When customers survey multiple suppliers, whoever responds faster has the best chance to close deals. This automation has been game-changing for our business.
Vincent Tong
Vincent Tong
Co-founder
Reduce Response Time by 97%
Reduce Response Time by 97%
Wati isn’t a software that we use, but a business partner that helps supercharge our care team’s productivity as they take care of each user’s experience with us. As we scale, and go global, Wati would be instrumental in helping us drive that growth over the coming years and help us reach to millions of users over WhatsApp.
rockethealth
Abhineet Kumar
Co-founder
Automated 30% of its Lead Funnel via WhatsApp
Automated 30% of its Lead Funnel via WhatsApp
The click tracking you added recently is a big win for us. We now know how many hot leads are generated from each campaign. It’s not just spray and pray anymore. Also, Wati’s delivery rates are much better than the region's top competitors.
dreamtime
Naman Tandon
Head of Product Marketing and Operations
One platform

All the features you need, in one place

Click to WhatsApp Ads

Turn ad clicks into chats and send conversion signals back to Meta & Google to boost ROAS.

Broadcast & bulk messages

Reach thousands instantly with ready-made templates — higher engagement than email or SMS.

No-code chatbots

Build flows in minutes. Answer FAQs, guide purchases, and route chats 24/7 — no developers.

WhatsApp Flows

Run frictionless surveys, forms, and registrations to capture leads right inside the chat.

WhatsApp Catalog

Let customers browse, ask, and buy without leaving WhatsApp. Showcase offers and updates.

Shared team inbox

Manage every sales and support chat in one place with full visibility across your team.

WhatsApp Voice Calling

Make and receive business voice calls through WhatsApp. One number for messaging and calling — fully managed in Wati.

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Turn WhatsApp into your best
revenue channel

Join 16,000+ businesses driving measurable results across the
entire customer journey. Set up in minutes on the official
WhatsApp Business API.

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No credit card required · Zero setup fees · Cancel anytime

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