Qualify &
Convert Leads24/7
Convert Leads24/7
Inbound Intelligence Agent
Build agents that qualify leads, uncover intent, and
close sales on chat - all in no time.
Official WhatsApp Business Platform
for Marketing, Sales & Support
Run campaigns, qualify leads with AI, and handle every customer chat in one shared inbox — all on the WhatsApp Business API. Free for 7 days.
Trusted by 16,000+ customers worldwide★ 4.6/5 on G2
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WhatsApp at the core.
Conversations everywhere.
Start with WhatsApp and naturally extend to every channel your customers love. Manage website chat, Instagram, Facebook, SMS, calls and other social channels from one unified inbox.
AI @ WATI
10X your performance with Wati AI
Let Wati AI handle work for you, so your teams can drive meaningful conversations that build relationships and revenue.
60%queries
answered instantly!
answered instantly!
AI Support Agent
Train your AI support agent in minutes, and let it
deflect up to 60% of customer queries
Use conversations to fuel every point in the
buyer journey and empower your teams
WATI FOR MARKETING
Acquire, engage, and qualify
leads with personalized
campaigns at scale
Convert every touchpoint, from links to offline interaction and to
ads, into meaningful conversations instantly
Improve attribution, easily retarget, and increase ROI with Meta and
Google ads that click to WhatsApp
Auto-magically engage your users and drive amazing post-
conversion workflows with AI-fueled, yet human-like, conversations
Stay on top with powerful insights to improve your messaging,
campaign, and ad performance
4XLESS CACS
3XMORE ROI
85%HIGHER RESPONSE RATE
AD
CHATENGAGECONVERT
CHATENGAGECONVERT
WATI FOR SALES
Accelerate pipeline, increase
conversions, and shorten sales
cycles - all on chat
One single workspace for all your sales reps to collaborate,
communicate, and convert leads
Ensure no sales-ready leads slip through the cracks with real-time,
instant qualification on your favorite messaging channel
Manage high lead volume easily on WhatsApp; use Wati AI to
qualify leads and hand off the best-fit ones to your reps automatically
Monitor customer chats easily and ensure high high-quality
customer experience to avoid reputation risks
30%REDUCTION IN
SALES CYCLE
SALES CYCLE
3XFASTER
RESPONSES
RESPONSES
20%REVENUE
GROWTH
GROWTH
ENGAGE
QUALIFYASSIGNWIN
QUALIFYASSIGNWINSee Offer 
Follow-up scheduled 
View Catalog 
Rate Us 
Book Appointment 
Follow-up scheduled View Catalog Rate Us Book Appointment 
Collecting qualification information before confirming meeting.
Ticket routed to Keith by Aibo(bot) for demo scheduling.WATI FOR SUPPORT
Delight customers and handle
questions at scale - Work in
perfect harmony with Wati AI
Provide instant, accurate answers grounded in your knowledge
base 24/7 and resolve most queries without human involvement
Intelligently route complex conversations to the right human agent
by setting advanced routing rules
Collaborate better with a unified Team Inbox for all messaging
platforms, with tags, contact attributes, history, and more
Enhance your support operations with data-driven insights on
response time, resolutions, and agent-wise performance
40%LESS
WORKLOAD
WORKLOAD
80%FAQS RESOLVED
BY AI
BY AI
40%FASTER
RESOLUTIONS
RESOLUTIONS
INQUIRY
RESPONDESCALATERESOLVE
RESPONDESCALATERESOLVE
Connect Wati with your
team’s existing stack
Connect your tools, connect your teams. With over 100 apps already available in
our directory, your team’s favourite tools are just a click away.
Empowering global leaders
with world-class
conversation infrastructure
10B
Messages Processed
99.999%
Historical Uptime
Compliant
190+
Countries
High-growth teams rely on Wati to build lasting
customer relationships
Reduce Response Time from 3 Hours to 3 Seconds
With Wati, we can reply to customers with pricing within 3 seconds instead of 3 hours. When customers survey multiple suppliers, whoever responds faster has the best chance to close deals. This automation has been game-changing for our business.
Vincent Tong
Co-founder
Reduce Response Time by 97%
Wati isn’t a software that we use, but a business partner that helps supercharge our care team’s productivity as they take care of each user’s experience with us. As we scale, and go global, Wati would be instrumental in helping us drive that growth over the coming years and help us reach to millions of users over WhatsApp.
Abhineet Kumar
Co-founder
Automated 30% of its Lead Funnel via WhatsApp
The click tracking you added recently is a big win for us. We now know how many hot leads are generated from each campaign. It’s not just spray and pray anymore. Also, Wati’s delivery rates are much better than the region's top competitors.
Naman Tandon
Head of Product Marketing and Operations
ONE PLATFORM
All the features you need, in one place
Click to WhatsApp Ads
Turn ad clicks into chats and send conversion signals back to Meta & Google to boost ROAS.
Broadcast & bulk messages
Reach thousands instantly with ready-made templates — higher engagement than email or SMS.
No-code chatbots
Build flows in minutes. Answer FAQs, guide purchases, and route chats 24/7 — no developers.
WhatsApp Flows
Run frictionless surveys, forms, and registrations to capture leads right inside the chat.
WhatsApp Catalog
Let customers browse, ask, and buy without leaving WhatsApp. Showcase offers and updates.
Shared team inbox
Manage every sales and support chat in one place with full visibility across your team.
WhatsApp Voice Calling
Make and receive business voice calls through WhatsApp. One number for messaging and calling — fully managed in Wati.
Turn WhatsApp into your best
revenue channel
Join 16,000+ businesses driving measurable results across the
entire customer journey. Set up in minutes on the official
WhatsApp Business API.
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