The Official WhatsApp AI Chatbot for Sales & Support

Answer instantly, qualify leads, and support customers 24/7 — no code

No credit card No code Live in 3 minutes
★★★★★ 4.6/5 on G2 Meta Business Partner Official WhatsApp BSP
Answer instantly
60%+Queries resolved instantly
24/7Always-on support
95%+Message open rates
16,000+Businesses trust Wati

Loved and trusted by
16,000+ businesses, across the globe

What is a WhatsApp chatbot?

A WhatsApp chatbot is automated software that chats with your customers on WhatsApp — answering questions, qualifying leads, and resolving support 24/7. With Wati, you build one in minutes with no code, and AI answers naturally from your own content.

Basic bot vs. Wati AI

Not another rule-based bot

Capability
Wati AI chatbot
Basic chatbot
Understands questions
Natural language, ChatGPT-style replies
Rigid keyword menus only
Knowledge
Trained on your website & PDFs
Manual scripts you maintain
Leads
Qualifies and routes to the right rep
No lead handling
Human handoff
Escalates to your team with full context
Dead-ends the conversation
Setup
No-code, live in 3 minutes
Developer time required
One chatbot, everything built in

Everything your WhatsApp chatbot needs

No-code builder

Start from a ready-made template or drag-and-drop your own flow. No developers required.

Trained on your content

AI answers accurately from your own website pages and PDFs — no scripting needed.

Instant replies, 24/7

Resolve 60%+ of routine queries automatically, day or night, in seconds.

Qualify & route leads

Capture intent and hand sales-ready leads to the right rep automatically.

Human handoff

Escalate complex chats to your team with full context — and jump in anytime with one-click takeover. You stay in control.

Multilingual & on-brand

Empathetic, context-aware replies in your customer's language, in your brand voice.

Chatbot template library

Launch fast with ready-made chatbot templates

Start from a proven bot instead of a blank canvas — then customize it in minutes.

FAQ bot

Answer common questions automatically and slash first-response times.

All industriesFaster response

Lead capture bot

Collect names, emails and intent to qualify more leads on WhatsApp.

All industriesMore leads

Checkout on WhatsApp

Let customers browse, select and pay — all inside the chat.

Retail / eCommerceMore revenue

Appointment bot

Book appointments and send reminders to cut no-shows.

Healthcare / ServicesFewer no-shows

Product discovery bot

Showcase your catalog and guide shoppers to the right product.

eCommerceMore purchases

Welcome & away bot

Greet every visitor and stay responsive 24/7, even after hours.

All industriesAlways-on
Proven results

16,000+ customers across 190+ countries love Wati

InvestAI
30×
more responses than email
50% higher customer satisfaction
Zellbury
87%
customer satisfaction rate
78% of conversations on WhatsApp
Hunar.ai
90%
less time on unqualified leads
100% of hiring flows via WhatsApp
Bowaba
11×
ROAS on Click-to-WhatsApp Ads
15% lower cost per lead
Get started

Launch your chatbot in 3 steps

1

Start free

Sign up in seconds — no credit card, no code.

2

Build your chatbot

Pick a ready-made template, drag-and-drop your own, or train AI on your website and PDFs.

3

Go live

Automate replies, qualify leads, and hand off to your team — live in 3 minutes.

Integrations

Connects to your stack

HubSpotSalesforceZoho ShopifyGoogle SheetsZapier + 100 more
FAQ

Quick answers

Is there a free trial?

Yes — start free with no credit card required. Build your chatbot and test it right away.

Do I need to code?

No. Wati's chatbot is fully no-code — build flows with drag-and-drop, and let AI answer from your own content automatically.

Is it a ChatGPT-style AI chatbot?

Yes. The AI understands natural language and answers accurately from your website and PDFs, then hands off to a human when needed.

Can it hand off to a human agent?

Yes. Complex or sensitive chats are routed to the right team member with full conversation context.

How fast can I launch?

Minutes. Sign up, build or train your chatbot, and go live on WhatsApp the same day.

Can I monitor the AI and step in?

Yes. Watch AI conversations live in your Team Inbox and take over any chat with one click — the AI hands off instantly, so you're always in control.

Ready to put your WhatsApp chatbot to work?

Join 16,000+ brands automating WhatsApp with Wati. Free to start. No credit card. No code.

Start free trial
Start free trial