Need Lead Scoring?
If yes, dont use Chatbase

Forget just supporting your visitors.
Engage, Support and Qualify all your visitors with Astra

See why you need Astra instead of Chatbase

Features

Astra vs Chatbase - At a Glance

Features
  • 24/7 Al Conversations
  • Lead Scoring & Qualification
  • Sales Intent Detection
  • CRM Routing & Notifications
  • Automated Follow-Ups (email/SMS)
  • Action-oriented, Sales-Ready Conversations
  • Live Chat Hand-Off
  • Pricing Transparency
  • comparison status Engage visitors as leads
  • comparison status Customizable rules
  • comparison status Built-in
  • comparison status Bi-directional, Slack/ WhatsApp/email
  • comparison status Yes
  • comparison status Pre-sell & qualify
  • comparison status Optional
  • comparison status Clear plans
  • comparison statusHandle customer queries.
  • comparison statusNo scoring
  • comparison statusNot designed
  • comparison statusSupport triage only
  • comparison statusNo
  • comparison statusTicket resolution focused
  • comparison statusEscalates to human support
  • comparison statusFree & tiered plans starting ~$19/mo

Astra vs Chatbase - At a Glance

  • 24/7 Al Conversations

    comparison status Engage visitors as leads
  • Lead Scoring & Qualification

    comparison status Customizable rules
  • Sales Intent Detection

    comparison status Built-in
  • CRM Routing & Notifications

    comparison status Bi-directional, Slack/ WhatsApp/email
  • Automated Follow-Ups (email/SMS)

    comparison status Yes
  • Action-oriented, Sales-Ready Conversations

    comparison status Pre-sell & qualify
  • Live Chat Hand-Off

    comparison status Optional
  • Pricing Transparency

    comparison status Clear plans
  • 24/7 Al Conversations

    comparison statusHandle customer queries.
  • Lead Scoring & Qualification

    comparison status No scoring
  • Sales Intent Detection

    comparison status Not designed
  • CRM Routing & Notifications

    comparison statusSupport triage only
  • Automated Follow-Ups (email/SMS)

    comparison status No
  • Action-oriented, Sales-Ready Conversations

    comparison status Ticket resolution focused
  • Live Chat Hand-Off

    comparison status Escalates to human support
  • Pricing Transparency

    comparison status Free & tiered plans starting ~$19/mo
Pricing

With Chatbase, you get conversations.With Astra, you get customers

Free

Ideal for very low traffic websites
$0/month
100 credits Get Started
  • tickOnly 1 AI Agent
  • tick1 MB Training source per agent
  • tickTraining: website, docs, Q&A
  • tickAI chat widget
  • tickSupport website widget only
  • tickLead capture: Form-based only

  • tickSingle language
  • tickBasic Analytics
  • tickEmail Support

Pro iconPopular

High velocity sales teams
$99/month
5,000 credits (rollover) Get Started
  • tickUp to 3 AI Agents
  • tick50MB Training source per agent
  • tickTraining: website, docs, Q&A
  • tickAI chat widget, Magic Spotlight, Magic highlighter
  • tickVoice AI agent
  • tickLead capture: Form-based, Conversational
  • tickAI lead qualification criteria

  • tickMulti-lingual, Real-time conversations
  • tickAI-powered conversation Insights
  • tickAdvanced lead analytics
  • tickOnly 1 integration, Webhook support
  • tickEmail and Chat Support

Business iconBest value

High-Traffic Sites and Agencies
$399/month
25,000 credits (rollover) Get Started
  • tickUnlimited AI Agents
  • tick100MB Training source per agent
  • tickTraining materials: website, docs, Q&A
  • tickAI chat widget, Magic Spotlight, Magic highlighter
  • tickVoice AI agent
  • tickLead capture: Form-based, Conversational
  • tickAI lead qualification criteria

  • tickMulti-lingual, Real-time conversations
  • tickAI-powered conversation Insights
  • tickAdvanced lead analytics
  • tickIntegrations: Hubspot, Slack, Calendar, Salesforce Integration, Webhook support
  • tickPriority Support
  • tickWhite glove onboarding, Dedicated success manager
  • tickRemove - powered by astra, Customize branding

Don’t just answer questions,
start closing deals today!

Support

Frequently asked
Questions

Everything you need to know about the product.

Nope! It’s 100% no-code. Just copy-paste the embed snippet we give you — that’s it. Even your grandma could set it up (and she makes great cookies).

You simply upload your website content, help center, or any docs you have — the AI reads it all and gets to work. It’s like onboarding a new team member, minus the awkward small talk.

Absolutely! You can match your brand’s colors, logo, tone, and even the personality of the AI Agent. From sleek and professional to fun and quirky — it’s your call.

Leads are instantly scored, enriched with conversation data, and pushed to your CRM (or wherever you like). You’ll know who’s worth chasing — and who’s just window shopping.

If higher conversions, better-qualified leads, and 24/7 support sound good… then yeah, we think so 😉. But don’t take our word for it — try it and see for yourself.

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