Chatbase vs Astra - Wati.io
Need Lead Scoring?
If yes, dont use Chatbase
Forget just supporting your visitors.
Engage, Support and Qualify all your visitors with Astra
See why you need Astra instead of Chatbase
Features
Astra vs Chatbase - At a Glance
Features
24/7 Al Conversations
Lead Scoring & Qualification
Sales Intent Detection
CRM Routing & Notifications
Automated Follow-Ups (email/SMS)
Action-oriented, Sales-Ready Conversations
Live Chat Hand-Off
Pricing Transparency
Engage visitors as leads
Customizable rules
Built-in
Bi-directional, Slack/ WhatsApp/email
Yes
Pre-sell & qualify
Optional
Clear plans
Handle customer queries.
No scoring
Not designed
Support triage only
No
Ticket resolution focused
Escalates to human support
Free & tiered plans starting ~$19/mo
Pricing
With Chatbase, you get conversations. With Astra, you get customers
Free
Ideal for very low traffic websites
$0 /month
100 credits
Get Started- ✓ Only 1 AI Agent
- ✓ 1 MB Training source per agent
- ✓ Training: website, docs, Q&A
- ✓ AI chat widget
- ✓ Support website widget only
- ✓ Lead capture: Form-based only
- ✓ Single language
- ✓ Basic Analytics
- ✓ Email Support
Pro
✦ Popular
High velocity sales teams
$99 /month
5,000 credits (rollover)
Get Started- ✓ Up to 3 AI Agents
- ✓ 50MB Training source per agent
- ✓ Training: website, docs, Q&A
- ✓ AI chat widget, Magic Spotlight, Magic highlighter
- ✓ Voice AI agent
- ✓ Lead capture: Form-based, Conversational
- ✓ AI lead qualification criteria
- ✓ Multi-lingual, Real-time conversations
- ✓ AI-powered conversation Insights
- ✓ Advanced lead analytics
- ✓ Integrations: Hubspot, Slack, Calendar, Salesforce Integration
- ✓ Email and Chat Support
Business
✦ Best value
High-Traffic Sites and Agencies
$399 /month
25,000 credits (rollover)
Get Started- ✓ Unlimited AI Agents
- ✓ 100MB Training source per agent
- ✓ Training materials: website, docs, Q&A
- ✓ AI chat widget, Magic Spotlight, Magic highlighter
- ✓ Voice AI agent
- ✓ Lead capture: Form-based, Conversational
- ✓ AI lead qualification criteria
- ✓ Multi-lingual, Real-time conversations
- ✓ AI-powered conversation Insights
- ✓ Advanced lead analytics
- ✓ Integrations: Hubspot, Slack, Calendar, Salesforce Integration, Webhook support
- ✓ Priority Support
- ✓ White glove onboarding, Dedicated success manager
- ✓ Remove - powered by astra, Customize branding
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Frequently asked Questions
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