Conversation infrastructure
built for enterprises

100s of Enterprises, including Fortune 500
companies, use Wati to grow through
conversations. Leverage a scalable, secure, and
reliable conversational growth platform to meet
your customers where they are.

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Enterprise
amazon
Jp morgan
aair asia
duolingo
heritage

Trusted by great companies. Backed by the best.

Faster and outsized returns on your Wati investments

We handle all the hard parts of business messaging infrastructure so you can
see measurable impact in weeks, not quarters

Unparalleled
Messaging Speeds
Whether it’s a million messages a month or a million in an hour - scale dynamically with Wati
Robust API
Infrastructure
Connect your systems, automate everything. Our APIs and webhooks give you total control and flexibility
Secure and
Compliant
Breathe easy with world-class security infrastructure, compliant data handling, and residency options
Assistance Throughout the Lifecycle
Connect your systems, automate everything. Our APIs and webhooks give you total control and flexibility

Empowering global leaders with world-class
conversation infrastructure

Billions of conversations delivered. Millions of revenue influenced. One platform trusted worldwide
10B+ Conversations Powered

Handling your most essential
campaigns at scale

99.9% Uptime

Consistently above the
standard SLAs

150+ Countries served

Truly global reach with
customers across the globe

Everything your team needs + Intelligence that pays off
across the customer lifecycle

From security to scale, automation to analytics – deploy the complete
conversational growth platform that grows revenue sans all the
complexities
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Scalability & Performance

World-class infrastructure to support all your campaigns -tiny or colossal

  • 99.9% uptime SLA
  • Multiple Users and Phone Numbers
  • Unlimited conversation volume
  • Unreal messaging speeds
  • Real-time message delivery

Team Collaboration

Seamless coordination and advanced workload management for all your teams

  • Unified team inbox
  • Real-time agent collaboration
  • Smart conversation routing
  • Internal notes & tagging
  • Conversation history retention
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AI Trifecta for Enterprise

AI that empowers your team + AI that works independently + Flexibility to use your own AI

  • Built-in AI agent orchestration
  • World-beating Voice AI Capabilities
  • Bring Your Own Agents and AI in Wati
  • Wati Copilot for 10xing your team performance
  • Seamless human handoff protocols

Integration and APIs

Connect your enterprise stack and leverage scalable, efficacious, and efficient APIs

  • Native integrations with leading enterprise tools
  • REST API
  • Webhooks for real-time events
  • Connect 1000+ apps with Zapier & Pabbly Connect
  • AI-based tool calling
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Reporting and Analytics

Data insights and recommendations for all humans, AI agents, and campaigns

  • Real-time conversation analytics
  • Agent performance metrics
  • AI-powered CX scores and sales insights
  • Export to CSV/Excel or your BI tools
  • Assisted metrics reviews and recommendations

Security & Compliance

Customer trust starts with responsible data practices

  • Strong security infra and GDPR compliance
  • Role-Based Access Control (RBAC)
  • IP allowlisting
  • Data residency options
  • PII redaction and data purging
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Growth is a team sport, and we’re here to help you win

White-glove onboarding, dedicated success managers, and 24/7 support—
because your growth shouldn't depend on luck

icon White Glove Onboarding
Handholding you from the beginning: Dedicated setup, business verification, and migration assistance
image
icon 24/7 Support
Our best support champs to help you with anything and everything. Dedicate on-call support, enterprise SLA, and escalation support
icon Custom Implementation and Training
Build with you, for you. We help you implement complex workflows, advanced AI agents, and other features.
icon Review and Recommendations
Leverage our expertise. Monthly metrics review, quarterly training on new features, early access to beta features, and insights generation.
icon Fast Track Custom Requests
Get bespoke capabilities delivered without the lag and partner with us to shape our roadmap better

Enterprise-only Plan:

Plan that gives maximum value on your investment. Get attractive usage rates,
better messaging speeds and unlock more value.

All of Wati
Scale effortlessly: Updated messaging speeds with no markup on the Meta list price
Best-in-class ROI: Optimize CTWA ads, track conversions, and use WhatsApp Pay API
Run teams smoothly: Multiple WhatsApp numbers & round-robin chat assignment
Dedicated Customer Success Manager for strategic recommendations
Priority 24/7 Support with access to paid TAM & Professional Services
Enhance privacy & compliance, Phone number masking, Roles & IP allowlisting
Enterprise Hosting for mission-critical workloads
Usage and Limits
No limits on broadcast volume
50,000 Free Automation triggers/month
40M API calls/month, 10 Webhooks
5,000 Free AI Support Agent replies/month
10 additional users, 50 teams, 3 additional phone numbers
Advisory and
Optimization
White-glove onboarding
Monthly metrics reviews
Early access to beta features
Proactive monitoring
Consultation
Add-ons Available
Dedicated hosting
Additional users
Additional phone numbers
WhatsApp Pay API
Professional services

Make Wati your company’s favorite conversation engine

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