AI support agent

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  - Zoho CRM
  - Shopify
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  - HubSpot
  - Pabbly Connect
  - Make aka Integromat
  - WhatsApp Shop
  - Chat Backup
  - Google Sheet
  - Klaviyo
  - Zoho Flow
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  - Become an Affiliate
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12,000+ businesses trust Wati to scale support without scaling costs

Your best agent minus the burnout

Scaling isn’t about hiring more—it’s about working smarter. Wati’s AI-support agent helps you scale support teams efficiently without inflating costs while keeping your customers happy.

Reply & resolve over 60% of queries without human intervention

Our AI agent doesn’t just respond instantly—it understands intent, offers relevant answers, responds in a way that feels natural -- and closes tickets with zero manual intervention.

Knows your business – Fetches answers from FAQs, PDFs & Knowledgebase URLs

24*7 availability – Your round the clock agent that works & works but never complaints!

Multilingual by design – Detects and responds in your customer’s language, even when you've trained it on one language only

Enhanced answers – Adds relevant documents, videos, knowledge base URLs etc. to give customers everything they need

Automating complex chatbot flows, simplified

Automation isn’t the answer to everything. The best support experiences come from striking the right balance—smart automation where it helps, and a human touch where it matters. With Wati, you get both.