Wati vs Interakt

Why Struggle with Interakt?
Automate complex tasks
with Wati's WhatsApp
Automations

Leverage Wati's advanced chatbots & workflow
automations to scale processes easily & efficiently without
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wati vs interakt

Trusted by the fastest growing brands in India

Why Customers Switch from Interakt to Wati?

  • Superior Customer Support: Wati's response time is within 24 hours, whereas Interakt's customers are often frustrated with limited human assistance & response time of 6-7 days.
  • Effortless Automation: Wati's intuitive chatbot builder lets you create up to 200 WhatsApp automation steps with ease, while Interakt has extremely limited chatbot capabilities.
  • Advanced APIs & Webhooks: Wati offers advanced APls and webhooks, enabling seamless integration and enhanced automation—an edge over Interakt's limited capabilities.

At a glance comparison: Wati vs Interakt

It's clear how Wati stands out compared to Interakt. Take a look at our chart
that compares the features of Wati vs. Interakt.
Features
  • Shared Team Inbox
  • WhatsApp Catalog Integration
  • Bulk Campaigns/Broadcasts
  • Advanced Chatbot Builder
  • API and Webhook Access
  • Advanced Broadcast filters
  • Product Browsing Abandonment Tracking
  • Support
  • New Features Added Quarterly
  • Instagram
  • ✓ Included in all plans
  • ✓ Available
  • ✓ Easy management & Targeting
  • ✓ Built-in & Easy to use
  • ✓ Included in all plans
  • ✓ Available
  • ✓ Built-in Tracking
  • ✓ Email & Chat support
  • ✓ Regular updates & new features
  • ✓ Advanced features with built-in automation.
  • ✓ Included in all plans
  • ✓ Available
  • ✓ Available
  • ❌ Only basic WhatsApp flow
  • ❌ Limited access based on tiers
  • ❌ Not Available
  • ❌ Not Available
  • ❌ Email support only (6-7 day response)
  • ❌ No regular update schedule
  • ❌ Restricted to manual Instagram inbox management.

At a glance comparison: Wati vs Interakt

It's clear how Wati stands out compared to Interakt. Take a look at our chart
that compares the features of Wati vs. Interakt.

    Wati

  • Shared Team Inbox

    ✓ Included in all plans
  • WhatsApp Catalog Integration

    ✓ Available
  • Bulk Campaigns/Broadcasts

    ✓ Easy management & Targeting
  • Advanced Chatbot Builder

    ✓ Built-in & Easy to use
  • API and Webhook Access

    ✓ Included in all plans
  • Advanced Broadcast filters

    ✓ Available
  • Product Browsing Abandonment Tracking

    ✓ Built-in Tracking
  • Support

    ✓ Email & Chat support
  • New Features Added Quarterly

    ✓ Regular updates & new features
  • Instagram

    ✓ Advanced features with built-in automation.

    Interakt

  • Shared Team Inbox

    ✓ Included in all plans
  • WhatsApp Catalog Integration

    ✓ Available
  • Bulk Campaigns/Broadcasts

    ✓ Available
  • Advanced Chatbot Builder

    ❌ Only basic WhatsApp flow
  • API and Webhook Access

    ❌ Limited access based on tiers
  • Advanced Broadcast filters

    ❌ Not Available
  • Product Browsing Abandonment Tracking

    ❌ Not Available
  • Support

    ❌ Email support only (6-7 day response)
  • New Features Added Quarterly

    ❌ No regular update schedule
  • Instagram

    ❌ Restricted to manual Instagram inbox management.

Interakt's customers aren't satisfied with

Poor Support: Interakt, being enterprise-focused, provides only email support with slow response times.

Complex & Tedious Interface: Setting up and integrating takes a lot of time and effort, Unlike Wati's smooth onboarding.

Basic Chatbot builder: Interakt's limited and complex flow makes chatbot setup more difficult compared to Wati.

Sluggish Platform: Interakt's platform often lags and stutters, making the user experience frustrating and inefficient.

Experience the Wati advantage

Leverage Wati to connect with your prospects using the WhatsApp Business API

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Success in Action:
Growth stories with Wati

Discover how Wati can elevate your business too

Why Wati is Winning Hearts?

Reliable & efficient support

Interakt is primarily geared toward enterprise-level customers, providing limited support options that often leave users waiting, with only email support available. In contrast, Wati delivers a more comprehensive and responsive support system, ensuring businesses of all sizes get timely assistance.

Chatbots Made Breezy!

Design no-code, drag-and-drop chatbots effortlessly for instant responses. Simplify communication, personalize interactions, and watch your WhatsApp sales soar-automation Interakt just can't beat.

Simple Setup, Hassle-Free Onboarding

Unlike Interakt's complex onboarding process, Wati is designed to be user-friendly and easy to set up. New team members can get up and running in no time, without the need for extensive training.

Explore What's New at Wati

new at wati

Simplify Customer Conversations
with Wati's New Instagram
Integration

Wati's new Instagram integration lets you
manage WhatsApp and Instagram messages in
one place. Automate responses, capture leads,
and streamline conversations for a better
customer experience-all from a single
dashboard.

Wati vs Interakt: Instagram Integration

Wati:

  • Manage Instagram DMs and WhatsApp chats from one unified platform.
  • Capture phone numbers shared on your Instagram DMs & build your WhatsApp contact list in Wati.
  • Use automated messages, such as welcome and out-of-office replies, to enhance engagement.

Interakt:

  • Basic Instagram integration, limited to handling DMs.
  • No Instagram automations available
  • No unified view for managing interactions across Instagram and WhatsApp

Top-rated by industry experts

Ready to Simplify Your Workflow?

Try Wati for free or book a quick demo to see how easy automation can be.
No complex setup, just efficient, effective solutions tailored to your needs. Let's get started!