Wati for Ecommerce

Grow online store sales with WhatsApp

Give your customers better online
hopping experiences

Wati Ecommerce Automation Tools

Helping E-commerce Businesses in Growing Economies to Flourish

  • Broadcast Communication

    Share Your Catalog

    Use WhatsApp to showcase your products and keep your customers updated with the latest stock information.
  • Broadcast Communication

    Fast Response to Offers

    Invite fast responses to your sales promotions as over 90% of WhatsApp messages are opened within 3 minutes.
  • Broadcast Communication

    Confirmation & Support

    Send automated order confirmation and billing updates, and automate responses for support with non-code chatbots.
  • Broadcast Communication

    Personalized Promotions

    Send targeted WhatsApp campaigns with personalized promotions based on customer purchase patterns or seasons.
  • Broadcast Communication

    Loyalty Program Updates

    Enroll customers in your loyalty programs and update them on points schemes and personalized special offers.
  • Broadcast Communication

    In Stock & New Products

    Immediately alert customers when items are back in stock, and promote new products, upsell and cross sell.

Drive more traffic to you ecommerce store with WhatsApp

Integrate messaging on WhatsApp

Promote, sell, and fulfill orders more efficiently on WhatsApp.

Improve customer experience and reduce friction in your transaction processes with customers. Bring customers back to your Shopify, Woo, or homegrown website using promotional and new product campaigns on WhatsApp.
Wati Ecommerce Loyalty Program
Automate Customer Support

Supports Simpler E-Commerce

Process automation eliminates manual tasks, saving time.

Compatible with powerful tools for automating ecommerce business processes. Flexibility to set up automations, workflows, data conversions and more, with integration tools including Zapier and Integromat.

Meets Communication Needs

Flexible to adapt to different e-commerce communication needs.

Great for ecommerce, no matter what your business model and supply chain - pure-play D2C, in-store retail, partners and marketplaces. Automate responses to common questions, and escalate more complex ones to your sales or support teams.
Ecommerce Catalog On WhatsApp

Over 8,000 customers

What some of our 8,000+ customers across 100+ countries think of Wati.

  • “Best Service ever!”

    Superb. The overall experience is amazing. The automation feature is Amazing! The flows and everything make it a USP over other competitors.


    Saisharan G
  • “Fantastic Product”

    Pricing, it is a 10th of what agencies are charging for an automated WhatsApp business service. It is quite easy to get into for someone who has never used this type of software before. I have automated our entire information system on our resort within 2 days with no development or design costs. Creating automated flows is also quite easy.

    Anton V
    General Manager

Discover more. WhatsApp, Facebook and Instagram’s share of social media messaging is unrivaled. Harness it with one of the fastest growing WhatsApp Business Solution Providers.