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What is an AI Agent? 4 Major Types You Should…
An AI agent is an autonomous software program designed to interact with its environment, process data, and perform self-directed actions to achieve predefined goals. Unlike traditional automation tools, AI agents can adapt, learn, and make independent decisions, reducing the need for human intervention. 4 Major Types of AI Agents: Components of an AI Agent AI …
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Transform Your WhatsApp Business: How AI Chatbots Can Save Your…
Finding it hard to keep up with all your WhatsApp messages? You’re not alone. As your business grows, handling customer conversations on WhatsApp can become increasingly challenging. This is where a WhatsApp AI chatbot can make a real difference by helping you manage and scale your customer interactions more efficiently. What Exactly is a WhatsApp …
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Google Sheet Integration for WhatsApp: Send Messages Directly from Google…
Tired of downloading, importing, and switching between tools just to run a WhatsApp campaign? With Wati’s Google Sheet integration, you can skip the busywork and launch personalised campaigns directly from your spreadsheet. No more app hopping — just update your sheet and let Wati handle the rest in the background. Designed for simplicity and scale, …
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WhatsApp for Customer Service: Techniques + Examples [2025]
Ever notice how the best support experiences feel less like calling a faceless company and more like texting a knowledgeable friend? That’s exactly why WhatsApp has revolutionized customer service. With over 3 billion users globally, it’s no surprise that 80% of adults now message businesses on apps like WhatsApp. It’s familiar, accessible, and real-time. Essentially, …
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Top WhatsApp API Providers in 2025: A Comparative Analysis
Explore top WhatsApp API Providers like Twilio, MessageBird, Zendesk, and the game-changer Wati in this comparative study.
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Facebook Business 全攻略: 從零學會 Facebook 營銷 （2025年更新）
在當今的數字化時代，社交媒體的影響力日益增強，Facebook 作為全球最大的社交網絡之一，已經成為…
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WhatsApp Marketing: Complete Guide for Businesses (2025)
Boost your WhatsApp marketing with smart strategies and best practices. Learn how to optimize campaigns, engage customers, and drive results.
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How to Setup Interactive WhatsApp Messages in 2025?
Discover the power of WhatsApp Interactive Message Templates, a game-changer for your business communication. Elevate engagement and drive success.
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Mastering Click to WhatsApp Ads: Setup, Event Tracking and Industry…
Learn how to create effective Click-to-WhatsApp ads. Craft the perfect ads with our tips to engage your audience and drive action.
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How Chatbots on Instagram Are Revolutionizing Customer Support
Discover how Instagram chatbots are revolutionizing customer support with instant responses & automation. Learn how you can enhance engagement & efficiency.
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How to Send a Link in WhatsApp + Advanced Tips
Wondering how to send a link in WhatsApp? Discover the best ways, from personal chats to business promotions, with expert tips on formatting and engagement.
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How to Create, Test, and Make a Chatbot Live in…
Customers hate waiting. Whether they’re asking a question or making a purchase decision, slow responses can drive them away. But handling every inquiry manually isn’t sustainable. That’s where chatbots come in. By automating responses, qualifying leads, and engaging users instantly, a chatbot helps your business stay responsive and efficient 24/7. With Wati, you can set …
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How to Use Wati’s Instagram DM Automation
Instagram has become a powerful tool for businesses, but the growing volume of direct messages (DMs) can overwhelm your team. Missed inquiries, delayed responses, and ignored leads result in lost sales and dissatisfied customers. In this blog, you’ll learn how to set up Instagram automation in Wati, including connecting your Instagram account, automating welcome messages for new customers, and setting up out-of-office responses.
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Exploring WhatsApp Features: Tips for Business and Personal Use
Discover key WhatsApp features & expert tips for both personal and business use. Learn how to leverage WhatsApp Business API for enhanced customer engagement.
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How to Set Up Click-to-WhatsApp Ads (CTWA) Using Wati
Click-to-WhatsApp (CTWA) campaigns on Facebook and Instagram offer a powerful way to connect directly with your customers on WhatsApp. Instead of sending them to a website, these campaigns feature a “WhatsApp” button as the call-to-action, making it seamless for customers to initiate instant conversations with your business.
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在預算內擴展客服？試試 Wati 的 WhatsApp 優先解決方案，配備智能 AI 代理
“您的工單對我們很重要……” 對企業來說，這句話光靠 IVR（互動語音應答）已經不夠了。如今的客戶需…
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用有限預算擴展客戶支援？試下 Wati 嘅 WhatsApp 首選解決方案，加埋智能 AI 助手！
AI 驅動支援助手，與你團隊合作，而唔係對抗 「你嘅查詢對我哋好重要…」 對企業嚟講，喺…
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¿Escalando el soporte con un presupuesto ajustado? Prueba la solución…
“Su ticket es importante para nosotros…” Para las empresas, decir esto en un IVR ya no es suficiente. Los clientes de hoy quieren pruebas: quieren verlo en acción. Los clientes actuales esperan que respetes su tiempo, simplifiques la interacción conectándolos en los canales que usan con frecuencia y les brindes respuestas personalizadas adaptadas a sus …
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Suporte escalável com orçamento limitado? Experimente a solução WhatsApp-First da…
Wati for Support – Suporte do WhatsApp com IA que ajuda as equipes a responder mais rápido, automatizar até 80% das consultas e escalar o suporte sem estresse. Integre perfeitamente IA e agentes humanos para um atendimento ao cliente mais inteligente e econômico.
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Scaling Support on a Budget? Try Wati’s WhatsApp-First Solution with…
Wati for Support – AI-powered WhatsApp support that helps teams respond faster, automate up to 80% of queries, and scale support without stress. Seamlessly blend AI and human agents for smarter, cost-effective customer service.
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Send Bulk Broadcast WhatsApp Messages in 2025: A Comprehensive Guide
Discover the power of Bulk Broadcast WhatsApp Messages: Amplify reach, enhance communication, and boost your business success.
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A Step-by-Step Guide to Setting Up Click to WhatsApp Ads
Learn how to create and optimize click to WhatsApp ads to engage customers instantly. Step-by-step guide for beginners using WhatsApp API.
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How to use Wati’s Unified Team Inbox
Wati’s Unified Team Inbox brings WhatsApp, Instagram DMs, and FB Messenger into a single dashboard—helping your team respond faster, assign chats effortlessly, and stay organized without the constant back-and-forth.
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How to Set Up Round Robin Assignment in Wati
The Round Robin feature in Wati distributes incoming customer inquiries evenly across your team. It checks the availability of team members and assigns the next available agent, rotating through them automatically in a fair manner. If a representative is offline, the system automatically routes the inquiry to the next online team member.
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How to Create a KnowBot in Wati
Upgrade your customer experience with Wati KnowBot—an AI chatbot that provides instant answers to common queries using your knowledge base, ensuring quick and reliable support.
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What is Instagram Automation? A Beginner’s Guide to Streamlining Your…
Learn how Instagram automation can help you streamline your direct messages, enhance customer engagement & boost business efficiency in 2025.
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