Wati para Suporte

Transforme o WhatsApp no seu canal de suporte nº 1 com uma IA que escala sem esforço.

O agente de suporte com IA da Wati e suas automações são um multiplicador de força para organizações de atendimento que buscam automatizar tarefas repetitivas, sem abrir mão do toque humano onde ele realmente importa.

Inicie seu teste gratuito de 7 dias Agende uma demonstração
WhatsApp Automation

Mais de 12.000 empresas confiam na Wati para expandir o suporte sem aumentar os custos.

Transforme a Wati no seu canal de suporte nº 1 – Resolva e encerre até 80% das suas solicitações de suporte automaticamente.

Automatize respostas para perguntas frequentes e feche atendimentos mais rápido, sem nenhuma intervenção manual, com o agente de suporte com IA da Wati e fluxos personalizados de chatbot.

WhatsApp Automation

Nosso agente de suporte com IA não apenas responde instantaneamente — ele entende a intenção, oferece respostas relevantes, responde de forma natural e fecha chamados sem nenhuma intervenção manual.

icon

Conhece o seu negócio – Busca respostas em FAQs, PDFs e URLs da base de conhecimento.

icon

Disponibilidade 24/7 – Seu agente que trabalha dia e noite sem parar — e sem reclamar!

icon

Multilíngue por natureza – Detecta e responde no idioma do cliente, mesmo que tenha sido treinado em apenas um idioma.

icon

Respostas aprimoradas – Inclui documentos, vídeos, links da base de conhecimento e mais, para oferecer tudo o que o cliente precisa.

Teste gratuito Agende uma demonstração

Equilibrando IA com o toque humano

A IA deve aumentar a velocidade e a eficiência das equipes de atendimento — não substituir a conexão humana.

icon

A IA detecta automaticamente e direciona consultas complexas para agentes humanos de forma inteligente

icon

A IA direciona as consultas para os agentes ou equipes relevantes, conforme a solicitação do cliente

icon

Os agentes direcionam manualmente as consultas para outras equipes ou agentes relevantes

Um único painel para gerenciar conversas do WhatsApp, Facebook e Instagram.

icon

Obtenha uma visão consolidada das interações com seus clientes nas mensagens do WhatsApp, Facebook e Instagram — tudo em uma caixa de entrada unificada, sem complicações.

icon

Mantenha a organização com filtros de conversas. Atribua chats a equipes ou membros específicos. Diga adeus às mensagens ignoradas e clientes frustrados!

icon

Melhore o tempo de resposta com mensagens de boas-vindas e fluxos de trabalho fora do horário.

WhatsApp Automation

Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Recursos incríveis por um valor que cabe no seu bolso
Dapatkan fitur-fitur hebat dengan harga yang masuk akal
Obtén excelentes características a un precio razonable
以合理的价格获得出色的功能
獲得超值功能，價格合理
أفضل المزايا بسعرٍ تنافسي

Affordable pricing with zero setup fees.

Affordable pricing with zero setup fees

Affordable pricing with zero setup fees.

Affordable pricing with zero setup fees

Valores acessíveis e sem custos de implementação

Harga terjangkau tanpa biaya setup

Precios accesibles sin tarifas de configuración

价格实惠，无需设置费用

أسعار مناسبة

價格實惠，無設置費用

Pay-as-you-go plan

For Businesses who ONLY want to send bulk campaigns

*New * Sync your WhatsApp Business App with Wati to chat and send campaigns seamlessly, together.

Single User Plan

Pay ₹999 and get back ₹999 in credits (500 Messages: Valid for 3 months)

Flexible Top-Up: Add credits anytime

Self-service setup and support with docs, videos, and FAQs

Features: Includes complete analytics, Click to
WhatsApp ads, and a chatbot for bulk campaigns

Buy Now

₹999

One time fee, no recurring subscription

pay as you go

Up to ~25% off & free dedicated onboarding with annual subscription

Up to ~25% off & free dedicated onboarding with annual subscription

Up to ~25% off & free dedicated onboarding with annual subscription

Up to ~25% off & free dedicated onboarding with annual subscription

Até ~25% de desconto e integração dedicada gratuita na assinatura anual

Hasta un ~25% de descuento y onboarding dedicado gratuito con la suscripción anual

年付订阅可享最高约25%折扣，并提供免费专属上线服务

年度訂閱可享最高約25%折扣，並提供免費專屬上線服務

  • Growth

    Send WhatsApp messages to thousands of users in one click to improve reach

    month billed annually
    3 Users Included No additional users
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan
    Demo

    Key features

    Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverage
    Usage
    15k Broadcasts/month, Standard rates
    Charged based on WATI rate card ✕
    1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
    Select Plan
  • popular
    Best Value

    Pro

    Set up automations, integrations and get powerful analytics to boost conversion

    month billed annually
    5 Users Included Additional Users @ $24/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Growth, plus:

    Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more Advanced team inbox: Teams, auto routing, and operator reports Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout 24x7 Email & Chat Support: Standard SLAs to support your operations
    Usage
    Unlimited Broadcasts, Standard rates
    Charged based on WATI rate card ✕
    2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
    Select Plan

  • Business

    Unlock the full potential of WhatsApp with advanced workflows and expert support

    month billed annually
    5 Users Included Additional Users @ $69/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Pro, plus:

    Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API Scale effortlessly: Multiple WhatsApp numbers & round-robin chat assignment Dedicated Customer Success Manager for strategic recommendations Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting Priority 24x7 Email & Chat support, with access to paid TAM services
    Usage
    Unlimited Broadcasts, Volume discounts
    Charged based on WATI rate card ✕
    5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
    Select Plan
$ - Requires purchase of $4.99/month Shopify addon
$ - Requer a compra do complemento do Shopify por $4.99/mês
$ - Requiere la compra del complemento de Shopify por $4.99 al mes

  • Growth

    Send WhatsApp messages to thousands of users in one click to improve reach

    month billed monthly
    3 Users Included No additional users
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan
    Demo

    Key features

    Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverage
    Usage
    15k Broadcasts/month, Standard rates
    Charged based on WATI rate card ✕
    1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
    Select Plan
  • popular
    Best Value

    Pro

    Set up automations, integrations and get powerful analytics to boost conversion

    month billed monthly
    5 Users Included Additional Users @ $24/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Growth, plus:

    Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more Advanced team inbox: Teams, auto routing, and operator reports Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout 24x7 Email & Chat Support: Standard SLAs to support your operations
    Usage
    Unlimited Broadcasts, Standard rates
    Charged based on WATI rate card ✕
    2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
    Select Plan

  • Business

    Unlock the full potential of WhatsApp with advanced workflows and expert support

    month billed monthly
    5 Users Included Additional Users @ $69/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Pro +

    Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API Scale effortlessly: Multiple WhatsApp numbers & round-robin chat assignment Dedicated Customer Success Manager for strategic recommendations Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting Priority 24x7 Email & Chat support, with access to paid TAM services
    Usage
    Unlimited Broadcasts, Volume discounts
    Charged based on WATI rate card ✕
    5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
    Select Plan
$ - Requires purchase of $4.99/month Shopify addon
$ - Requer a compra do complemento do Shopify por $4.99/mês
$ - Requiere la compra del complemento de Shopify por $4.99 al mes

  • Growth

    Send WhatsApp messages to thousands of users in one click to improve reach

    month billed annually
    3 Users Included No additional users
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan
    Demo

    Key features

    Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverage
    Usage
    15k Broadcasts/month, Standard rates
    Charged based on WATI rate card ✕
    1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
    Select Plan
  • popular
    Best Value

    Pro

    Set up automations, integrations and get powerful analytics to boost conversion

    month billed annually
    5 Users Included Additional Users @ $24/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Growth, plus:

    Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more Advanced team inbox: Teams, auto routing, and operator reports Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout 24x7 Email & Chat Support: Standard SLAs to support your operations
    Usage
    Unlimited Broadcasts, Standard rates
    Charged based on WATI rate card ✕
    2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
    Select Plan

  • Business

    Unlock the full potential of WhatsApp with advanced workflows and expert support

    month billed annually
    5 Users Included Additional Users @ $69/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Pro, plus:

    Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API Scale effortlessly: Multiple WhatsApp numbers & round-robin chat assignment Dedicated Customer Success Manager for strategic recommendations Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting Priority 24x7 Email & Chat support, with access to paid TAM services
    Usage
    Unlimited Broadcasts, Volume discounts
    Charged based on WATI rate card ✕
    5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
    Select Plan

  • Growth

    Send WhatsApp messages to thousands of users in one click to improve reach

    month billed monthly
    3 Users Included No additional users
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan
    Demo

    Key features

    Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverage
    Usage
    15k Broadcasts/month, Standard rates
    Charged based on WATI rate card ✕
    1,000 Free Automation triggers/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
    Select Plan
  • popular
    Best Value

    Pro

    Set up automations, integrations and get powerful analytics to boost conversion

    month billed monthly
    5 Users Included Additional Users @ $24/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Growth, plus:

    Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more Advanced team inbox: Teams, auto routing, and operator reports Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout 24x7 Email & Chat Support: Standard SLAs to support your operations
    Usage
    Unlimited Broadcasts, Standard rates
    Charged based on WATI rate card ✕
    2,000 Free Automation triggers/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
    Select Plan

  • Business

    Unlock the full potential of WhatsApp with advanced workflows and expert support

    month billed monthly
    5 Users Included Additional Users @ $69/user/month
    Additional charges apply for messages
    Per message charges vary for marketing, utility & authentication. ✕
    Select Plan

    Everything in Pro +

    Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API Scale effortlessly: Multiple WhatsApp numbers & round-robin chat assignment Dedicated Customer Success Manager for strategic recommendations Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting Priority 24x7 Email & Chat support, with access to paid TAM services
    Usage
    Unlimited Broadcasts, Volume discounts
    Charged based on WATI rate card ✕
    5,000 Free Automation triggers/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
    Select Plan
$ - Requires purchase of $4.99/month Shopify addon
$ - Requer a compra do complemento do Shopify por $4.99/mês
$ - Requiere la compra del complemento de Shopify por $4.99 al mes

Quer atender às demandas modernas de suporte dos clientes de hoje nos aplicativos de mensagens?

Teste gratuito de 7 dias Agende uma demonstração