Wati
Start Free Trial
Grow Your E-commerce Sales With WhatsApp Automation
Recover abandoned carts, convert more shoppers, and drive
repeat purchases with automated WhatsApp conversations.
No credit card
No code
Live in minutes
โ˜…โ˜…โ˜…โ˜…โ˜…
4.6 / 5 on G2
Meta Business Partner
Official WhatsApp BSP
WhatsApp Diwali sale conversation ๐Ÿ›๏ธ Your Store Official Business Account ยท online ๐Ÿช” Diwali Sale! Get 10% off everything, today only. Use code DIWALI10 at checkout. ๐Ÿ› Shop Now 10:41 Yes please! Adding to cart now ๐Ÿ˜ 10:41 Order placed ๐ŸŽ‰ We'll send tracking the moment it ships. 10:42 ๐Ÿ“ฆ Shipped! Track it live at wati.io/track/DW482 11:15
Cart reminders, automated
Shopify & WooCommerce synced
98%+
Message open rates
20%
More conversions from cart recovery
60%
Lower cost per acquisition
16,000+
Brands growing with Wati
Helping e-commerce businesses in growing economies flourish

Loved and trusted by 16,000+ businesses, across the globe
ImageImageImageImageImageImageImage

What is WhatsApp for e-commerce?

WhatsApp for e-commerce means using WhatsApp as a marketing, sales, and support channel for your online store โ€” sharing your catalog, confirming orders, and guiding customers through their buying journey in the same chat they already use every day. It brings your storefront right into your customer's chat list.

Business App vs. Wati

Why growing stores move past the free Business App
For your store
Wati
Business App
Abandoned cart recovery
Automated reminders with cart & checkout links
Manual follow-up only
Store sync
Native Shopify & WooCommerce integration
No integrations
Order & delivery updates
Automated from your store & courier
Manual copy-paste
Campaigns
Segmented broadcasts, unlimited contacts
Broadcast lists capped at 256
Reliability
Cloud-hosted with SLAs & failover
Depends on phone battery & network

Every stage, one chat

Everything your online store needs on WhatsApp
Image
Abandoned cart recovery
Automatically nudge shoppers who leave without checking out โ€” with a cart link, a size guide, or a small offer.
Image
Catalog & product discovery
Let shoppers browse your catalog, ask questions, and get recommendations without leaving the chat.
Image
Order & delivery updates
Send instant confirmations, shipping alerts, and COD verification straight from Shopify or WooCommerce.
Image
Click-to-WhatsApp ads
Send Meta ad clicks straight into a chat instead of a landing page โ€” and feed conversions back to boost ROAS.
Image
Segmented campaigns
Target repeat buyers, seasonal shoppers, or COD users with offers built from real purchase behavior.
Image
Support that closes tickets fast
Order status, returns, and refunds resolved in chat โ€” with full order context for every agent.

PROVEN RESULTS

E-commerce brands growing revenue with Wati
Blacklyf
60%
lower acquisition cost
3ร— higher conversions on Click-to-WhatsApp Ads
Oxwhite
20%
increase in conversion rate
From automated abandoned cart recovery flows
Zellbury
87%
customer satisfaction rate
Even during high-order seasonal periods
Heritage Foods
2ร—
higher conversion rate
5ร— better broadcast reach than SMS/email

GET STARTED

Live on WhatsApp in 3 steps
Start free

Sign up for a free 7-day trial โ€” no credit card needed.

Connect your store
Sync Shopify, WooCommerce, or your CRM in a few clicks. Wati guides you through it.
Launch
Turn on cart recovery, catalog, and order updates โ€” live in under 10 minutes.

Integrations

Plug straight into your store
Shopify
WooCommerce
Klaviyo
HubSpot
Zoho CRM
Zapier
Google Sheets
+ 100 more

16,000+ customers

What e-commerce sellers say about Wati
โ˜…โ˜…โ˜…โ˜…โ˜…
"Best service ever!"
Superb. The overall experience is amazing. The automation feature is amazing! The flows and everything make it a USP over other competitors.
S
Saisharan G
Founder
โ˜…โ˜…โ˜…โ˜…โ˜…
"Fantastic product"
Pricing โ€” it's a tenth of what agencies charge for an automated WhatsApp service. Quite easy to get into even if you've never used this type of software before. I automated our entire information system within 2 days, no development or design costs.
A
Anton V
General Manager

FAQ

Quick answers

Ready to sell more on WhatsApp?
Join 16,000+ brands using Wati. Free to start. No credit card. No code.
Start Free Trial