Shared Inbox Service for Easy Collaboration | Wati
Team Inbox
Manage conversations more easily
Centralize message management and team collaboration.
Organize Teams
Create teams and assign conversations to users.
Manage Contacts
Powerful contact management prevents missed opportunities.
Start Conversations
See all messages, threads and conversations.
AI Translations
Translate chats in one click and reply in your customer’s preferred language
Effortless management of customer and prospect communication
Organize users and teams
Manage conversations better by assigning chats to users.
Create teams of users for sales, support, or day and night shifts.
Enable team collaboration for more transparent communications management.
Manage Contacts
Scalable to manage conversations with thousands of contacts.
See contact lists, add numbers for new contacts and import/export CSVs.
Tag contacts to identify categories such as VIPs, and to get better intelligence from reporting.
Engage, sell and support
Shows complete messages, threads and conversations.
Personalize and enable user and customer interaction.
Develop opportunities through personalized conversations, and update and support customers.
Translate, reply, and resolve
Translate conversations instantly inside Team Inbox
Reply in the customer’s preferred language
Translate incoming and outgoing messages in one click
Over 16,000+ customers
What some of our 16,000+ customers across 180+ countries think of Wati.
“Highly customisable and friendly”
We work in the hotel business, so keeping in touch with people travelling is very easy using WhatsApp. Wati help us to have multiple people answering guests. It also allows us to automate basic replies such as the address.
Eduardo Zeballos
Marketing Manager, Hotel Rosario
“Our Star Tool”
Wati is essential to our cloud services business. Its ease of use helps us stay connected, offer personalised support, and address customer concerns quickly. With multiple agents working simultaneously, we ensure efficient service and excellent after-sales support daily.
Sidney Elena
JCloud Services Provider, DynamiaERP