We believe customer relationships are built through conversations, one message at a time! 🗨️
Funding Announcement

About Us

We are building a world where we enable small to medium companies to grow business smarter. Our vision is to help businesses meet their customers where they are – on these messaging platforms – so they are always accessible, personalized, and can engage in real-time.

We help companies have personalized conversations with customers at scale with an easy-to-use customer engagement software that’s built on WhatsApp Business API
. For example, you can send personalized notifications from your system in a programmatic way through WATI’s API.


SMEs can also support their customers through a seamless team inbox with smart routing, canned responses, data tagging, and analytics. Many of these interactions can be automated through low-code workflow builders and chatbots. Allowing companies to have more engaging conversations with their customers in a smart way means they get more time to do what they love.

Headquartered in Hong Kong, WATI global business reaches over 60 countries, serving 1600+ customers. We are a small and energetic team with a diverse and inclusive culture, working from the comfort of our homes.

Awards & Recognitions

Where We Are


Hong Kong



Xin chào!



Are You Ready To Join?

If you would like to join a passionate team that is building a world class solution, we are waiting for you!

2000+ Happy Clients & Counting...

zellbury customer care team


“Every brand envisions to provide exceptional customer experience, WATI’s quick implementation has helped us achieve this Vision because Vision without execution is merely a hallucination.”

Syed Waqas Pervez, Head of Ecommerce, 


pretty eyes

Pretty Eyes Laboratory

“With WATI, >10000 messages are processed every month, and nearly half of them are processed by automatic answering robots. Employees can spend their time on other tasks, which greatly improves the efficiency.”


Kenneth Cheng, Founder & Chairman,
Pretty Eyes Laboratory

Global Clients Across 52+ Countries