Connect Wati with your Salesforce CRM within minutes
Give your agents complete context of leads they are chatting with on WhatsApp
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Prioritize valuable contacts, respond faster & convert more conversations into conversions
Automatically fetch leads data from Salesforce into Wati
Provide your agents all the information & insights they need on a lead within Wati's chat window -- without toggling between the two systems.
Enable your team to respond faster, highlight the right value propositions, & address objections effectively so you can close more deals and offer a more personalized customer experience.
Update your Salesforce data right from your Wati account
Enjoy the benefits of bi-directional sync. Allow your agents to update the leads data in Salesforce in real time - right from Wati's chat window.
Make Wati your own with a customized agents' view
Select which entity properties you want to display for your agents on Wati's Team Inbox widget. This can be anything from lead status & account details, to a custom field you've created in Salesforce.
Use enriched lead data to prioritize important leads / conversations
Set up automations to prioritize conversations with important leads in that matter the most to your business.