Are you considering switching from Interakt? You’re not alone. While Interakt is a popular choice for WhatsApp Business API users, many businesses find themselves outgrowing its limitations. Whether it’s due to feature gaps, lack of flexibility, or scaling issues, it’s worth exploring the Top 5 Interakt Alternatives available in 2025.
In this guide, we break down the Top 5 Interakt Alternatives that offer better automation, integrations, and overall user experience to help you scale customer conversations effectively.
These Top 5 Interakt Alternatives are selected based on performance, ease of use, and ability to scale with your business across WhatsApp-based sales, support, and customer engagement.
Best for: D2C brands, SMBs, support teams, and growth-stage companies that need fast onboarding and reliable scale.
Try Wati – the #1 Interakt alternative
Gupshup is a CPaaS giant offering powerful APIs for WhatsApp and other messaging channels. While it’s more dev-centric, it offers enterprise-grade flexibility for teams with technical resources.
Best for: Enterprises with dedicated tech teams and large-scale automation needs.
DelightChat provides a simple, effective platform for managing customer queries across WhatsApp, Instagram, Facebook, and email — all from one shared inbox.
Best for: Early-stage D2C brands looking for an affordable, multichannel Interakt replacement.
SleekFlow goes beyond support and marketing by combining WhatsApp with an advanced visual flow builder and customer journey mapping tools.
Great for: Mid-size businesses managing sales pipelines via chat and multi-channel journeys.
Zoko turns WhatsApp into a full commerce engine, allowing stores to manage orders, recover abandoned carts, and handle customer service through one platform.
Best for: D2C brands running sales and cart recovery on WhatsApp.
Platform | Best For | Strengths | Limitations |
---|---|---|---|
Wati | All-round replacement | Automation, CRM integration, support | None for SMBs |
Gupshup | Enterprise-scale businesses | API depth, scalability | Requires dev support |
DelightChat | D2C support teams | Multichannel inbox, ease of use | Limited broadcast features |
SleekFlow | Sales & marketing teams | Flow automation, multi-channel journeys | May be overwhelming for small teams |
Zoko | WhatsApp commerce setups | Checkout flows, cart recovery | Not ideal for support-heavy use cases |
If Interakt is no longer serving your growth needs, switching to a more scalable and automation-friendly tool is a smart move. Among all options:
👉 Make the switch with Wati – the most trusted Interakt alternative
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