Wati for Ecommerce | Drive Sales and Growth
Grow online store sales with WhatsApp
Give your customers better online shopping experiences
Helping E-commerce Businesses in Growing Economies to Flourish
Share Your Catalog
Use WhatsApp to showcase your products and keep your customers updated with the latest stock information.
Fast Response to Offers
Invite fast responses to your sales promotions as over 90% of WhatsApp messages are opened within 3 minutes.
Confirmation & Support
Send automated order confirmation and billing updates, and automate responses for support with non-code chatbots.
Personalized Promotions
Send targeted WhatsApp campaigns with personalized promotions based on customer purchase patterns or seasons.
Loyalty Program Updates
Enroll customers in your loyalty programs and update them on points schemes and personalized special offers.
In Stock & New Products
Immediately alert customers when items are back in stock, and promote new products, upsell and cross sell.
Drive more traffic to you ecommerce store with WhatsApp
Integrate Messaging on WhatsApp
Promote, sell, and fulfill orders more efficiently on WhatsApp.
- Improve customer experience and reduce friction in your transaction processes with customers.
- Bring customers back to your Shopify, Woo, or homegrown website using promotional and new product campaigns on WhatsApp.
Supports Simpler E-Commerce
Process automation eliminates manual tasks, saving time.
- Compatible with powerful tools for automating ecommerce business processes.
- Flexibility to set up automations, workflows, data conversions and more, with integration tools including Zapier and Integromat.
Meets Communication Needs
Flexible to adapt to different e-commerce communication needs.
- Great for ecommerce, no matter what your business model and supply chain - pure-play D2C, in-store retail, partners and marketplaces.
- Automate responses to common questions, and escalate more complex ones to your sales or support teams.
Over 16,000+ customers
What some of our 16,000+ customers across 180+ countries think of Wati.
“Best Service ever!”
Superb. The overall experience is amazing. The automation feature is Amazing! The flows and everything make it a USP over other competitors.
Saisharan G,
Founder
“Fantastic Product”
Pricing, it is a 10th of what agencies are charging for an automated WhatsApp business service. It is quite easy to get into for someone who has never used this type of software before. I have automated our entire information system on our resort within 2 days with no development or design costs. Creating automated flows is also quite easy.
Anton V,
General Manager