Promote Your Store & Boost Sales with WhatsApp

Provide your customers with the best shopping experience at scale

Rated 4.8 stars based on 170+ reviews

Showcase Your Catalog
On WhatsApp

Keep your customers updated with your latest inventory on WhatsApp. Increase your sales with targeted WhatsApp campaigns.


Send order confirmation and billing updates directly to your customers on WhatsApp. You can do this from your CRM, Shopify, or even Google sheets.

Customer Support

Automate simple queries on WhatsApp with a no-code chatbot builder. Your support team can spend time on queries that require their attention.

Loyalty Program

Enroll your customers in your loyalty programs and keep them updated about the points accumulated and special offers they can avail.

Offers, Discounts &

Send timely information about offers and discounts. Run special promotions for customers based on their purchase patterns & seasons.

Back in Stock Alerts &
New Product

Let your customers know when items are back in stock. You can even give them information about new products that they might be interested in.


A powerful and user-friendly business process automation platform via Zapier and Integromat. Manage work automatically and create customized Zaps in no time and with a few clicks. These automation tool features have phenomenal security, more than 3,000 integrations, maximum uptime, data conversion, and automation and building workflows.


Native Integrations with top tools in the industry

About WATI

WATI is the fastest growing communication platform built on WhatsApp APIs

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Trusted by 3500+ brands across 54 countries

With WATI, you can do more with less

Green Tick Verified Business Number

As a WhatsApp API Partner, we can get Green Tick Verification for your account if you are a reputed brand.

Improve Customer Satisfaction

Provide support on your customer’s favorite app and improve your CSAT scores.

Personalize Marketing

Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.

Unify Customer Engagement

Get all your customer-facing teams - Sales, Marketing & Customer success/Support together under WATI WhatsApp engagement platform.

No Code Implementation

WATI is built to support growing businesses. A quick & simple drag-and-drop approach is all it takes.

Contextual Communication

Loop in an agent when required without losing context of the conversation.

Native Integrations

Integrate WhatsApp with your CRM, Google Sheets, etc. to ensure that you have a well rounded customer experience.

3500+ brands across 54 countries trust WATI with their customer experience

Mark O

Growth Specialist at Codegiant

WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.

Dr. Ashish S

Endocrinologist at Dr Ashish's Diabetes, Thyroid & Hormone Clinic, Karnal

Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.

Tanul T.

Head of Growth at PixelMath

We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.

Manuel S


We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!


Technology Consultant

WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.

Michael Lyons

Founder at SearchinTT

I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.

Murad M

Head Of Ecommerce at

Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one

Maciej G

Co-founder & Marketing Director at Bowaba

WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.

Paurush M

Founder at NuToM

WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.

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