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FeaturesคุณสมบัติPenyelesaianRecursosFiturCaracterísticas精选功能功能特點المزايا
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Solutionsโซลูชั่นPenyelesaianSoluçõesSolusiSoluciones解决方案解決方案الحلول
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IntegrationsการผสานรวมIntegrasiIntegraçõesIntegrationsIntegraciones集成整合服務دمج مع تطبيقات أخرى
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Affiliate/Partnersพันธมิตร/พันธมิตรทรัพยากรAfiliasi/Rakan KongsiAfiliados/ParceirosAfiliasi/MitraAfiliados/Partners联盟/合作伙伴聯盟/合作夥伴شريك
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ResourcesจองการสาธิตSumberRecursosSumber dayaRecursosالموارد資源中心
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Recursos incríveis por um valor que cabe no seu bolso
Dapatkan fitur-fitur hebat dengan harga yang masuk akal
Obtén excelentes características a un precio razonable
以合理的价格获得出色的功能
獲得超值功能，價格合理
أفضل المزايا بسعرٍ تنافسي
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Valores acessíveis e sem custos de implementação
Harga terjangkau tanpa biaya setup
Precios accesibles sin tarifas de configuración
价格实惠，无需设置费用
أسعار مناسبة
價格實惠，無設置費用
Pay-as-you-go plan
For Businesses who ONLY want to send bulk campaigns
Single User Plan
Pay ₹999 and get back ₹999 in credits (500 Messages: Valid for 3 months)
Flexible Top-Up: Add credits anytime
Self-service setup and support with docs, videos, and FAQs
Features: Includes complete analytics, Click to
WhatsApp ads, and a chatbot for bulk
campaigns
₹999
One time fee, no recurring subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Ganhe até ~25% de desconto com a assinatura anual
Obtén hasta ~25% de descuento con la suscripción anual
年付订阅可享最高约25%折扣，并提供免费专属上线服务
年度訂閱可享最高約25%折扣，並提供免費專屬上線服務
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks -
Best ValuePro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights
AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro, plus:
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts
Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks -
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro +
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro, plus:
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro +
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
For Seamless Payments, please
ensureWati to empower your business.
Wati to empower your business.
Wati to empower your business.
Wati to empower your business.
o Wati para potencializar o seu negócio.
Wati para potenciar tu negocio.
Wati 以助力您的业务。
Wati 以賦能您的業務。
conversations per month.
conversations per month.
conversations per month.
conversations per month.
Pay Per Conversation, Not Per Message
Pay Per Conversation, Not Per Message
Pay Per Conversation, Not Per Message
Pay Per Conversation, Not Per Message
Pague por Conversa, Não por Mensagem
Bayar Per Percakapan, Bukan Per Pesan
Pago por conversación, no por mensaje
按对话支付，而不是按消息支付
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
Pague apenas pelo que realmente usa com as cobranças do WhatsApp baseadas nas interações com seus clientes. As tarifas por conversa variam de acordo com o país, proporcionando uma solução flexível e adaptada às suas necessidades.
Bayar sesuai dengan kebutuhan Anda dengan biaya percakapan WhatsApp berdasarkan interaksi pelanggan. Biaya per percakapan bervariasi berdasarkan negara, menawarkan solusi yang fleksibel dan disesuaikan.
Paga por lo que necesitas con los cargos de conversaciones de WhatsApp basados en las interacciones de los clientes. Las tarifas por conversación varían según el país, lo que ofrece una solución flexible y personalizada.
根据客户互动支付WhatsApp对话费用。每个对话的费用因国家而异，提供灵活和量身定制的解决方案
Pay Per Conversation, Not Per Message
Each conversation is a 24-hour window where you can send unlimited messages.
-
Service Conversation
If a user sends a message and the business replies to it, a conversation session is initiated and valid for 24 hours. -
Business-Initiated Conversation
If a business sends the first message, the conversation is initiated immediately and valid for 24 hours.
q
Pay for what you need with WhatsApp conversation charges based on customer interactions. Fees per conversation vary by country, offering a flexible and tailored solution.
All pricing plans include:
All pricing plans include:
All pricing plans include:
All pricing plans include:
Todos os nossos planos incluem:
Semua paket harga termasuk:
Todos los planes de precios incluyen:
所有定价计划都包括:
所有定价计划包含以下功能：
Optional Add-Ons
-
Custom Subdomain
$50/one-time
(companyname.wati.io) -
Shopify Integration
$4.99/month
q
Get Additional automation triggers as Add-On
Get Additional automation triggers as Add-On
Get Additional automation triggers as Add-On
Get Additional automation triggers as Add-On
Adquira gatilhos de automação adicionais como complemento
Dapatkan Sesi Chatbot Tambahan sebagai Add-On
Obtén disparadores de automatización adicionales como complemento
作为附加组件获取额外的自动化触发器
作為附加元件獲取額外的自動化觸發器
Select the number of automation triggers
Select the number of automation triggers
Select the number of automation triggers
Select the number of automation triggers
Selecione o número de gatilhos de automação
Pilih jumlah sesi chatbot
Selecciona el número de disparadores de automatización
选择自动化触发器的数量
選擇自動化觸發器的數量
Shopify Integrations
Shopify Integrations
Shopify Integrations
Shopify Integrations
Integração com o Shopify
Integrasi Shopify
Integración con Shopify
Get Additional AI Support Agent responses as Add-On
Get Additional AI Support Agent responses as Add-On
Get Additional AI Support Agent responses as Add-On
Get Additional AI Support Agent responses as Add-On
Obtenha respostas adicionais do AI Support Agent como um suplemento.
Obtén respuestas adicionales de AI Support Agent como complemento.
获取额外的AI Support Agent回复作为附加功能
取得額外的 AI 支援代理回覆作為附加選項
Select the number of AI Support Agent responses
Select the number of AI Support Agent responses
Select the number of AI Support Agent responses
Select the number of AI Support Agent responses
Selecione o número de respostas do KnowBot de IA.
Selecciona el número de respuestas de AI Support Agent.
选择AI Support Agent响应的数量
選擇 AI 支援代理回覆的數量
Trusted by the fastest growing brands in rapidly developing economies
Dipercayai oleh jenama yang berkembang pesat dalam ekonomi yang berkembang pesat
เชื่อถือได้โดยแบรนด์ที่เติบโตเร็วที่สุดในเศรษฐกิจที่กำลังพัฒนาอย่างรวดเร็ว
Escolhida pelas empresas que mais crescem no mundo
Dipercayai oleh merek-merek dengan pertumbuhan tercepat di ekonomi yang berkembang dengan cepat
Confiado por las marcas de mayor crecimiento en economías de rápido desarrollo
موثوق به من قبل العلامات التجارية ذات النمو الأسرع في الاقتصادات النامية سريعًا
受到快速发展经济体中增长最快品牌的信任长最快品牌的信任
這些快速成長的品牌都信賴WATI
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. Launch the WhatsApp app on your phone. Navigate to "Settings" within the app. Tap on "Account". Select "Delete my account". Enter your full phone number in the required field. Tap "Delete my account" to confirm the process.
Note: WhatsApp chat backups cannot be imported into your Wati account.
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is an automation trigger? How can I obtain more triggers than my plan allows?
Every time automation (whether it's a chatbot or a keyword or any other rule) you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of automation triggers, beyond which you will have to respond to your customers manually. You can easily buy additional automation triggers from the product's ‘Your Plan’ page. Automation triggers can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at billing@wati.io
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to billing@wati.io for more information.
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. Launch the WhatsApp app on your phone. Navigate to "Settings" within the app. Tap on "Account". Select "Delete my account". Enter your full phone number in the required field. Tap "Delete my account" to confirm the process.
Note: WhatsApp chat backups cannot be imported into your Wati account.
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is an automation trigger? How can I obtain more triggers than my plan allows?
Every time automation (whether it's a chatbot or a keyword or any other rule) you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of automation triggers, beyond which you will have to respond to your customers manually. You can easily buy additional automation triggers from the product's ‘Your Plan’ page. Automation triggers can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at billing@wati.io
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to billing@wati.io for more information.
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. If you wish to back up your WhatsApp text messages so that you can restore to Wati, you can use our Chat backup plugin
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is an automation trigger? How can I obtain more triggers than my plan allows?
Every time automation (whether it's a chatbot or a keyword or any other rule) you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of automation triggers, beyond which you will have to respond to your customers manually. You can easily buy additional automation triggers from the product's ‘Your Plan’ page. Automation triggers can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at billing@wati.io
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to billing@wati.io for more information.
Frequently Asked Questions.
Can I use my existing WhatsApp number?
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. If you wish to back up your WhatsApp text messages so that you can restore to Wati, you can use our Chat backup plugin
Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
How can I determine my conversation usage cost?
You can use our conversation cost calculator to get an idea. All you have to do is input the approximate number of conversations that you expect to be initiated. Check out this article to know more about the different conversation categories.
What is an automation trigger? How can I obtain more triggers than my plan allows?
Every time automation (whether it's a chatbot or a keyword or any other rule) you have set up in Wati is invoked for your customer, that counts as a chatbot session. Every plan comes with a certain number of automation triggers, beyond which you will have to respond to your customers manually. You can easily buy additional automation triggers from the product's ‘Your Plan’ page. Automation triggers can be bought every month, even if you are on an annual plan to accommodate seasonal traffic.
How can I upgrade or downgrade my plan?
You can upgrade your plan or move from a monthly plan to an annual one anytime from the 'Switch Plan' section of your Account Details. Your charges will be prorated based on the date of the change. Any downgrades will be effective only at the end of your current billing cycle. If you cannot change your plan or need our help determining which plan is right for you, please contact us at billing@wati.io
Do you have any cancellation fees?
No, Wati is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
What types of payment do you accept?
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to billing@wati.io for more information.
Frequently Asked Questions.
Can we switch from a monthly to an annual plan anytime?
Yes. You can easily switch from a monthly to an annual plan by sending us an email. The cost shall be pro-rated based on the date of change in the plan.
Can I cancel anytime?
Yes. You can cancel your plan anytime. Once you cancel, no further charges shall be applied to your account. However, there are no refunds if you cancel your plan in the middle of your subscription duration.
What are the payment methods?
You can pay using credit/debit cards (that support international purchases in USD)
How are the conversation costs charged?
You can recharge for credits, and the conversation costs are deducted from your credit balance. The credits never expire.
What is a node?
What are the steps involved in creating a fully functional Wati account?
To create a fully functional WATI account, you will need the following:,
A Facebook Business account
Phone
number
Business
verification documents
1. Business documents from your local government (link)
2. Address proof
3. Official company website
4. Business email (same domain as the website above)
What is a flow?
Flow is a customer journey you can build using our no-code flow builder. It is the best automation tool, and you can read more about it here.
Perguntas Frequentes
Posso usar meu número de WhatsApp já existente?
Sim, você pode usar seu número atual do WhatsApp. Contudo, para começar, é necessário desvincular a conta do WhatsApp associada a esse número. Se quiser fazer um backup das mensagens para depois restaurá-las no Wati, você pode utilizar nossa ferramenta de backup de conversas.
Existe uma taxa de configuração para usar a API do WhatsApp?
Não, não cobramos taxa de configuração para usar a API do WhatsApp.
Por que o preço é baseado em conversas no WhatsApp se ele é gratuito?
Embora o WhatsApp convencional seja grátis, empresas que utilizam a API do WhatsApp Business para ampliar seus negócios terão custos ao enviar mensagens para os clientes. O preço por conversação varia conforme o país do cliente e o tipo de mensagem. Veja nosso artigo sobre tarifas por conversação para mais informações.
Como posso calcular o custo das conversas?
Você pode estimar usando nossa calculadora de custos de conversação. Basta informar a quantidade estimada de conversas que planeja iniciar. Veja este artigo para entender melhor as categorias de conversas.
O que é um gatilho de automação? Como posso obter mais gatilhos do que meu plano permite?
Toda vez que uma automação (seja um chatbot, uma palavra-chave ou qualquer outra regra) que você configurou no Wati for acionada para o seu cliente, isso conta como uma sessão de chatbot. Cada plano vem com um número específico de gatilhos de automação, e além disso, você terá que responder aos seus clientes manualmente. Você pode facilmente comprar gatilhos de automação adicionais na página "Seu Plano" do produto. Os gatilhos de automação podem ser comprados todo mês, mesmo que você esteja em um plano anual, para acomodar o tráfego sazonal.
Como faço para mudar meu plano?
É possível alterar seu plano ou mudar de mensal para anual a qualquer momento na seção "Alterar Plano" em Detalhes da Conta. As cobranças serão ajustadas proporcionalmente. Qualquer diminuição só ocorrerá no fim do seu ciclo atual de faturamento. Caso tenha dúvidas ou problemas para alterar, contate-nos em billing@wati.io
Vocês cobram alguma taxa ao cancelar?
Não, a Wati funciona no sistema pay-as-you-go (pague pelo que usar), e não aplicamos taxas de cancelamento. Você pode encerrar seu plano quando quiser. Contudo, não oferecemos reembolso por valores já pagos ou créditos.
Quais formas de pagamento são aceitas?
Recebemos pagamentos de todos os cartões de crédito válidos para transações internacionais online. Também é possível pagar via transferência bancária se optar por um plano anual. Mais informações? billing@wati.io
Pertanyaan yang Sering Diajukan
Apakah saya dapat menggunakan nomor WhatsApp yang sudah ada?
Ya, Anda dapat menggunakan nomor WhatsApp yang sudah ada. Namun, sebelum memulai, Anda harus terlebih dahulu menghapus akun WhatsApp yang terhubung dengan nomor tersebut. Jika Anda ingin mencadangkan pesan teks WhatsApp Anda agar dapat dipulihkan di Wati, Anda dapat menggunakan plugin pencadangan percakapan kami.
Apakah ada biaya setup untuk menggunakan WhatsApp API?
Tidak, tidak ada biaya setup yang terkait dengan penggunaan WhatsApp API.
Apa yang dimaksud dengan harga berdasarkan percakapan pada WhatsApp jika WhatsApp
gratis?
Meskipun penggunaan WhatsApp biasa gratis, bisnis yang menggunakan WhatsApp Business API untuk mengembangkan bisnis mereka akan dikenakan biaya untuk mengirim pesan kepada pelanggan. Harga percakapan WhatsApp bergantung pada kode negara pelanggan Anda dan templat pesan Anda. Silakan periksa artikel kami tentang harga berdasarkan percakapan untuk lebih banyak informasi.
Bagaimana saya bisa menentukan biaya penggunaan percakapan saya?
Anda dapat menggunakan kalkulator biaya percakapan kami untuk mendapatkan gambaran. Yang harus Anda lakukan adalah memasukkan perkiraan jumlah percakapan yang Anda harapkan dimulai. Lihat artikel ini untuk mengetahui lebih lanjut tentang berbagai kategori percakapan.
Apa itu sesi chatbot? Bagaimana saya bisa mendapatkan lebih banyak sesi daripada
yang diizinkan oleh rencana saya?
Setiap kali chatbot yang Anda atur di Wati dipanggil untuk pelanggan Anda, itu dihitung sebagai sesi chatbot. Setiap rencana dilengkapi dengan sejumlah sesi chatbot tertentu, di luar jumlah tersebut Anda harus menanggapi pelanggan Anda secara manual. Anda dapat dengan mudah membeli sesi chatbot tambahan dari halaman 'Rencana Anda' produk. Sesi chatbot dapat dibeli setiap bulan, bahkan jika Anda berlangganan rencana tahunan untuk menyesuaikan dengan lalu lintas musiman.
Bagaimana cara meng-upgrade atau meng-downgrade rencana saya?
Anda dapat meng-upgrade rencana atau beralih dari rencana bulanan ke rencana tahunan kapan saja dari bagian 'Ganti Rencana' di Rincian Akun Anda. Biaya Anda akan dihitung berdasarkan prorata dari tanggal perubahan. Perubahan ke rencana yang lebih rendah hanya akan efektif pada akhir siklus penagihan Anda yang saat ini. Jika Anda tidak dapat mengubah rencana Anda atau membutuhkan bantuan kami dalam menentukan rencana yang tepat untuk Anda, silakan hubungi kami di billing@wati.io
Apakah ada biaya pembatalan?
Tidak, Wati adalah layanan berbasis pembayaran sesuai penggunaan, dan kami tidak memiliki biaya pembatalan. Anda dapat membatalkan rencana Anda kapan saja. Namun, kami tidak memberikan pengembalian uang atas pembayaran yang telah dilakukan untuk langganan atau kredit yang sudah ada.
Jenis pembayaran apa yang Anda terima?
Kami menerima pembayaran dari semua kartu kredit yang diaktifkan untuk transaksi online internasional. Anda juga dapat membayar melalui transfer bank jika Anda memilih rencana tahunan. Silakan hubungi kami di billing@wati.io
Preguntas Frecuentes
¿Puedo usar mi número de WhatsApp actual??
Sí, puedes utilizar un número de WhatsApp existente. Sin embargo, antes de comenzar, primero debes eliminar la cuenta de WhatsApp vinculada a ese número. Si desea hacer una copia de seguridad de los mensajes de texto de WhatsApp para poder restaurarlos en Wati, puede utilizar nuestro plugin de backup de chat.
¿Existe una tarifa de instalación para utilizar la API de WhatsApp?
No, no hay ninguna tarifa de instalación asociada con el uso de la API de WhatsApp.
¿Qué significa el precio basado en conversaciones de WhatsApp si WhatsApp es
gratis?
Aunque el uso regular de WhatsApp es gratuito, las empresas que utilizan la API de WhatsApp Business para hacer crecer su negocio incurrirán en cargos al enviar mensajes a los clientes. El precio basado en conversaciones de WhatsApp depende del código de país del cliente y del modelo de mensaje utilizado Consulte nuestro artículo sobre precios basado en conversaciones para obtener más detalles
¿Cómo puedo determinar el costo de usar conversaciones?
Puedes utilizar nuestra calculadora de costes de conversación para hacerte una idea Todo lo que necesitas hacer es ingresar la cantidad aproximada de conversaciones que esperas iniciar. Consulte este artículo para obtener más información sobre las diferentes categorías de conversación
¿Qué es un disparador de automatización? ¿Cómo puedo obtener más disparadores de los que mi plan permite?
Cada vez que se activa una automatización (ya sea un chatbot, una palabra clave o cualquier otra regla) que hayas configurado en Wati para tu cliente, eso cuenta como una sesión de chatbot. Cada plan viene con un número determinado de disparadores de automatización, y más allá de ese número, tendrás que responder a tus clientes manualmente. Puedes comprar fácilmente disparadores de automatización adicionales desde la página "Tu Plan" del producto. Los disparadores de automatización se pueden comprar cada mes, incluso si estás en un plan anual, para adaptarse al tráfico estacional.
¿Cómo puedo actualizar o degradar mi plan?
Puede actualizar su plan o cambiar de un plan mensual a un plan anual en cualquier momento en la sección "Cambiar plan" de los Detalles de su cuenta. Sus cargos serán proporcionales a la fecha de mudanza. Cualquier degradación solo entrará en vigor al final de su ciclo de facturación actual. Si no puede cambiar su plan o necesita ayuda para determinar qué plan es el adecuado para usted, comuníquese con nosotros al billing@wati.io
¿Tiene algún costo de cancelación?
No, Wati es un servicio de pago por uso y no cobramos ningún cargo por cancelación. Puedes cancelar tu plan en cualquier momento. Sin embargo, no ofrecemos reembolsos por los pagos realizados para su suscripción o créditos existentes
¿Qué tipos de pago se aceptan?
Aceptamos pagos con todas las tarjetas de crédito habilitadas para transacciones internacionales en línea. También puedes pagar mediante transferencias bancarias si eliges un plan anual. Para obtener más información, póngase en contacto con nosotros en billing@wati.io
常见问题
我可以使用现有的WhatsApp号码吗？
是的，您可以使用现有的WhatsApp号码。但是，在注册之前，您必须先删除与该号码相关联的WhatsApp账户。如果您希望备份WhatsApp短信以便在Wati上恢复， 您可以使用我们的聊天备份插件。
使用WhatsApp API是否有设置费用？
使用WhatsApp API没有设置费用。
如果WhatsApp是免费的，WhatsApp基于对话的定价是什么意思？
尽管普通的WhatsApp使用是免费的，但使用WhatsApp Business API来发展业务的企业将需要支付发送客户消息的费用。WhatsApp对话的定价取决于您的客户的国家代码和您的消息模板 请查看我们关于基于对话的定价的文章以获取更多详细信息。
如何确定我的对话使用成本？
您可以使用我们的对话成本计算器来了解一个大致的概念。 您只需输入您预期启动的对话数量即可。 请查阅我们的文章以了解更多关于不同对话类别的信息。
什么是自动化触发器？如何获得超过我计划允许的触发器数量？
每当您在 Wati 中设置的自动化（无论是聊天机器人、关键词还是其他规则）被触发时，这就算作一次聊天机器人会话。每个计划都有一定数量的自动化触发器，超过这个数量后，您将需要手动回复客户。您可以在产品的“您的计划”页面轻松购买额外的自动化触发器。即使您是年度计划，也可以每月购买自动化触发器，以适应季节性流量。
如何升级或降级我的计划？
您可以随时从“切换计划”部分将您的计划升级或从月度计划更改为年度计划。您的费用将根据更改日期进行按比例计算。任何降级将仅在当前计费周期结束时生效。如果您无法更改您的计划或需要我们帮助确定适合您的计划，请通过 billing@wati.io与我们联系。
是否有任何取消费用？
不，Wati是按使用付费的服务，我们不收取任何取消费用。您可以随时取消您的计划。然而，对于您现有的订阅或信用额度所支付的款项，我们不提供任何退款
我们接受哪些付款方式？
我们接受所有支持国际在线交易的信用卡付款。如果您选择年度计划，您也可以通过银行转账付款。请通过 billing@wati.io联系我们以获取更多信息。
Over 10,000 customers
Over 10,000 customers
Mais de 10.000 clientes satisfeitos
Lebih dari 10.000 Pelanggan
Más de 10000 clientes
10000多家客户
超過10,000名客戶
What some of our 10,000+ customers across 160+ countries think of Wati.
What some of our 10,000+ customers across 160+ countries think of Wati.
Confira o que alguns dos nossos mais de 10.000 clientes, distribuídos por 160 países, têm a dizer sobre a Wati.
Pendapat sebagian dari lebih 10.000 pelanggan kami di 160 negara tentang Wati.
Descubra algumas opiniões dos nossos mais de 10.000 clientes em 160 países sobre a Wati.
来自160个国家/地区的10000多家客户对WATI的肯定。
我司與來自160個國家/地區 的10,000 多名客戶合作，看看他們如何評價 Wati。
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“Highly customisable and friendly”
We work in the hotel business, so keeping in touch with people travelling is very easy using WhatsApp. Wati help us to have multiple people answering guests. It also allows us to automate basic replies such as the address
Eduardo Zeballos
j
Marketing Manager, Hotel Rosario“Highly customisable and friendly”
We work in the hotel business, so keeping in touch with people travelling is very easy using WhatsApp. Wati help us to have multiple people answering guests. It also allows us to automate basic replies such as the address
Eduardo Zeballos
j
Marketing Manager, Hotel Rosario“Altamente personalizável e amigável”
Trabalhamos na indústria hoteleira, então manter contato com pessoas que viajam é muito fácil usando o WhatsApp. A Wati nos ajuda a ter várias pessoas respondendo aos hóspedes. Também nos permite automatizar respostas básicas, como o endereço.
Eduardo Zeballos,
j
Gerente de Marketing, Hotel Rosario“Sangat dapat disesuaikan dan ramah”
Kami bekerja di bisnis hotel, jadi menjaga kontak dengan orang yang bepergian sangat mudah menggunakan WhatsApp. Wati membantu kami untuk memiliki beberapa orang menjawab tamu. Ini juga memungkinkan kami untuk mengotomatisasi balasan dasar seperti alamat.
Eduardo Zeballos,
j
Manajer Pemasaran, Hotel Rosario“Altamente personalizable y amigable”
Trabajamos en el negocio hotelero, por lo que mantener el contacto con las personas que viajan es muy fácil con WhatsApp. Wati nos ayuda a tener varias personas que respondan a los huéspedes. También nos permite automatizar respuestas básicas como la dirección.
Eduardo Zeballos,
j
Gerente de Marketing, Hotel Rosario“高度可定制和友好”
我们从事酒店业务，因此使用WhatsApp与旅客保持联系非常容易。 Wati帮助我们有多个人回答客人。 它还允许我们自动化基本的回复，如地址。
Eduardo Zeballos,
j
市场经理，Hotel Rosario“高度可定制且友好”
我们从事酒店业务，使用WhatsApp与旅行者保持联系非常容易。 Wati帮助我们有多个人回答客人的问题。它还允许我们自动化基本回复，例如地址。
Eduardo Zeballos,
j
酒店罗萨里奥的营销经理 -
“Our Star Tool”
Wati is essential to our cloud services business. Its ease of use helps us stay connected, offer personalised support, and address customer concerns quickly. With multiple agents working simultaneously, we ensure efficient service and excellent after-sales support daily.
Sidney Elena J
Cloud Services Provider, DynamiaERP“Our Star Tool”
Wati is essential to our cloud services business. Its ease of use helps us stay connected, offer personalised support, and address customer concerns quickly. With multiple agents working simultaneously, we ensure efficient service and excellent after-sales support daily.
Sidney Elena J
Cloud Services Provider, DynamiaERP“Nossa Ferramenta Estrela”
O Wati é essencial para o nosso negócio de serviços em nuvem. Sua facilidade de uso nos ajuda a manter a conexão, oferecer suporte personalizado e resolver as preocupações dos clientes rapidamente. Com vários agentes trabalhando simultaneamente, garantimos um serviço eficiente e excelente suporte pós-venda diariamente.
Sidney Elena J
Cloud Services Provider, DynamiaERP“Produk yang bagus untuk startup tahap awal”
Wati sangat fleksibel, tidak seperti banyak solusi bisnis WhatsApp lainnya di luar sana. Sebagai startup awal, kami bekerja pada Google Sheets dan formulir situs web. Kami tidak memiliki dukungan telepon. WhatsApp adalah satu-satunya saluran dukungan kami. Wati membantu kami mengelola interaksi pelanggan di WhatsApp dengan lancar dengan biaya yang sangat masuk akal.
Pradeep Dodle,
Co-founder, Superfone“Nuestra Herramienta Estrella”
Wati es esencial para nuestro negocio de servicios en la nube. Su facilidad de uso nos ayuda a mantenernos conectados, ofrecer soporte personalizado y abordar las preocupaciones de los clientes rápidamente. Con múltiples agentes trabajando simultáneamente, aseguramos un servicio eficiente y un excelente soporte postventa todos los días.
Sidney Elena J
Cloud Services Provider, DynamiaERP“我们的明星工具”
Wati 对我们的云服务业务至关重要。它的易用性帮助我们保持连接，提供个性化支持，并迅速解决客户的疑虑。通过多个代理同时工作，我们确保高效的服务和每天卓越的售后支持。
Sidney Elena J
Cloud Services Provider, DynamiaERP“我們的明星工具”
Wati 對我們的雲端服務業務至關重要。它的易用性幫助我們保持連接，提供個性化支持，並迅速解決客戶的疑慮。透過多個代理同時工作，我們確保高效的服務和每日卓越的售後支持。
Sidney Elena J
Cloud Services Provider, DynamiaERP