Make it easy for your customers to Stay Connected With You Over WhatsApp

Go the extra mile by providing your patients and customers the ability to reach out to you 24/7 and at every step of their journey

Rated 4.8 stars based on 170+ reviews

About WATI

WATI is the fastest growing communication platform built on WhatsApp APIs

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OUR CLIENTS
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MESSAGES PROCESSED

3500+ businesses across the world ❤️ WATI

Automated
Appointment Booking

Give your customers the option of booking appointments via WhatsApp. Using WATI’s drag-and-drop chatbot builder, you can do this without any tech help. If your patients ask, “How Do I Make An Appointment With A Doctor On WhatsApp?”, simply automate the process by checking with them for the right slots and guiding them through the process.

Appointment
Reminders

Send your customers timely reminders for their appointments using WATI powered by official WhatsApp APIs to ensure that they never miss another appointment.

Sample & Report
Collection Notifications

Send intimations to remind patients to collect samples and reports from your clinic or hospital directly from an automated system.

Post Consultation
Follow Up

You can send post-consultation follow ups to check in on your patients. Using WhatsApp for healthcare helps you provide that personal touch.

Automated Customer
Support

As a healthcare business, creating a WhatsApp chatbot allows you to support your patients at all hours even if you don’t have a live agent available.

Trusted by 3500+ brands across 54 countries

180 million messages sent

With WATI, you can do more with less

Improve Customer Satisfaction

Provide support on your customer’s favorite app and improve your CSAT scores.

Personalize Marketing

Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.

Unify Customer Engagement

Get all your customer-facing teams - Sales, Marketing & Customer success/Support together under WATI WhatsApp engagement platform.

No Code Implementation

WATI is built to support growing businesses. A quick & simple drag-and-drop approach is all it takes.

Contextual Communication

Loop in an agent when required without losing context of the conversation.

Native Integrations

Integrate WhatsApp with your CRM, Google Sheets, etc. to ensure that you have a well rounded customer experience.

3500+ brands across 54 countries trust WATI with their customer experience

Mark O

Growth Specialist at Codegiant

WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.

Dr. Ashish S

Endocrinologist at Dr Ashish's Diabetes, Thyroid & Hormone Clinic, Karnal

Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.

Tanul T.

Head of Growth at PixelMath

We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.

Manuel S

COO

We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!

Abheejit

Technology Consultant

WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.

Michael Lyons

Founder at SearchinTT

I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.

Murad M

Head Of Ecommerce at WaaaW.com

Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one

Maciej G

Co-founder & Marketing Director at Bowaba

WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.

Paurush M

Founder at NuToM

WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.