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Build lasting customer relationships using WATI powered by WhatsApp Official APIs
Rated 4.8 stars based on 170+ reviews
WATI is the fastest growing communication platform built on WhatsApp APIs
Add a WhatsApp chat button on the website and Facebook/IG ads and get queries from highly qualified leads.
Start a conversation with your leads soon after they sign up. Instantaneous conversations with customers prevent the lead leakage. WATI’s chatbots are easy to build using a drag-and-drop interface.
Emails and calls have very low response rates. Over 90% of WhatsApp messages are opened within the first 3 minutes. WhatsApp is the simplest way to ensure that your leads stay connected with you.
Ensure your leads are diverted to the right teams after qualifying them to ensure that they are talking to the right agents for maximum impact.
Send bulk personalized WhatsApp campaigns at scale! Ensure that your customers get the most out of your offers.
Integrate your CRM, Helpdesk, and any other tools you use with your WhatsApp platform to get the most out of the medium.
Keep your customers updated with your latest inventory on WhatsApp. Increase your sales with targeted WhatsApp campaigns.
Provide support on your customer’s favorite app and improve your CSAT scores.
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Get all your customer-facing teams - Sales, Marketing & Customer success/Support together under WATI WhatsApp engagement platform.
WATI is built to support growing businesses. A quick & simple drag-and-drop approach is all it takes.
Loop in an agent when required without losing context of the conversation.
Integrate WhatsApp with your CRM, Google Sheets, etc. to ensure that you have a well rounded customer experience.
WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.
Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.
We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.
We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!
WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.
I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.
Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one
WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.
WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.
WATI is a comprehensive customer communication platform for WhatsApp. An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries with a single team inbox.
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