When we created Wati, we wanted to make it super easy for businesses to talk to their customers on messaging platforms like WhatsApp. Our goal was to provide an end-to-end WhatsApp API solution for SMBs. With our platform, businesses can chat with their customers in real-time and connect with them personally.
So, we teamed up with Pulse Energy to bring an easy, chat-based way for EV charging using WhatsApp. Basically, you can start, stop, and pay for charging through a simple conversation over WhatsApp. With this feature, Wati’s platform becomes an end-to-end WhatsApp API for EV owners.
One of the coolest things about Wati is that merchants can create chatbots without any coding knowledge. We’ve got easy-to-use templates that they can replicate in just a few clicks. With our flow builder, businesses can create new chat flows in minutes! Pulse Energy is a great example of how this works. They were able to improve their customer experience and transaction rates by using Wati to build a chatbot that was tailored to their needs.
Pulse Energy Co-Founder Devang Mistry credited Wati’s Flow Builder for activating WhatsApp payments and creating India’s first EV charging platform, allowing users to simply scan and pay via QR code.
With the introduction of this new platform, electric vehicle owners can now easily charge their vehicles with the simple scan of a QR code and payment through WhatsApp Pay. This revolutionary platform not only makes charging electric vehicles easier and more convenient but also provides a secure and efficient payment system through the integration of WhatsApp Pay.
With WhatsApp payments, EV drivers don’t need to worry about loading money into more than 35 different charging station apps. It’s a huge relief and saves a ton of time.
We’re thrilled to bring this new platform to India and help more people make the switch to electric vehicles. 💚