Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google Sheets ZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order ManagementWhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
API oficial do WhatsAppOnboarding do WhatsAppAssistência na Verificação do Tique Azul do WhatsAppWidget de Chat para o WebsiteAssistência na Verificação do Meta BusinessDomínio Personalizado
Mensagens Diretas do InstagramNew
Caixa de Entrada Compartilhada para Equipe no InstagramAtribuir a AgenteRespostas RápidasCaixa de Entrada no App MóvelMarcar conversasExportar conversasFiltrar conversasVisualizar e gerenciar contatos do InstagramCaixa de Entrada Combinada para Equipe no WhatsApp e InstagramVincular contatos entre WhatsApp e InstagramMensagem de boas-vindas e automações de Fora do Escritório (OOO)Automações de Chatbot
Gestão de Contatos
Importar e Exportar ContatosAtributos de Contato
WhatsApp Team Inbox
Caixa de Entrada CompartilhadaAtribuir ao AgenteRespostas RápidasEnviar Mensagens de ModeloCaixa de Entrada do Aplicativo MóvelMarcar ConversasAtribuir a uma EquipeExportar ConversasAcionar ChatbotsFiltrar ConversasAtribuição de chat round robinMascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.
Horário ComercialAções PadrãoChatbotsAções por Palavra-chaveSessões do ChatbotRespostas do KnowBot de IAMáximo de etapas por chatbotRoteamento de Chat Baseado em Palavra-chaveEnriquecimento de dados do chatbotAutomações de fluxo de trabalho do chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
TransmissõesRemarketing para leituras e respostasAgendamento de TransmissõesSequências de TransmissõesModelos de CatálogoModelos de CarrosselTemplates de oferta por tempo limitadoRastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da EquipeExportar Relatórios
Integrações
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Acessibilidade e Segurança
Funções BásicasGerenciamento de EquipesFunções GranularesExclusão Automática de ConversasLista Branca de IPHospedagem Dedicada
APIs e Webhooks
APIs de ContatoAPIs de MensagensAPIs de Atribuição de Chat e UsuárioWebhooks Limite de Taxa de API
Suporte
Documentação de SuporteSuporte para Bots do WhatsAppSuporte por E-mailSuporte ao Vivo do WhatsAppSuporte PrioritárioGerente de Sucesso do Cliente DedicadoOnboarding Guiado Onboarding Personalizado e Configuração
API oficial de WhatsAppProceso de Incorporación a WhatsAppAsistencia para la Verificación de Marca de WhatsApp con Tick AzulWidget de Chat para el Sitio WebAsistencia para la Verificación de Meta BusinessDominio Personalizado
Mensajes Directos de InstagramNew
Bandeja de Entrada Compartida para el Equipo en InstagramAsignar a AgenteRespuestas RápidasBandeja de Entrada en la App MóvilEtiquetar chatsExportar chatsFiltrar chatsVer y gestionar contactos de InstagramBandeja de Entrada Combinada para el Equipo en WhatsApp e InstagramVincular contactos entre WhatsApp e InstagramMensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO)Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar ContactosAtributos de Contactos
Bandeja de Equipos
Bandeja CompartidaAsignar a AgenteRespuestas RápidasEnviar Mensajes de PlantillaBandeja de Entrada en la Aplicación MóvilEtiquetar ChatsAsignar a EquipoExportar ChatsActivar ChatbotsFiltrar ChatsAsignación de chat en round robinEnmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.
Horario de Atención ComercialAcciones PredeterminadasChatbotsAcciones basadas en Palabras ClaveSesiones de ChatbotRespuestas de AI KnowBotMáximo de pasos por chatbotEnrutamiento de Chat basado en Palabras ClaveEnriquecimiento de datos del chatbotAutomatizaciones de flujo de trabajo del chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
DifusiónReorientación para lecturas y respuestasProgramación de DifusiónSecuencias de DifusiónPlantillas de CatálogoPlantillas de CarruselPlantillas de oferta por tiempo limitadoSeguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipoExportar informes
WhatsApp Integraciones
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Accesibilidad y seguridad
Roles básicosGestión de equiposRoles detalladosEliminación automática de chatsLista blanca de direcciones IPHospedaje dedicado
WhatsApp APIs y Webhooks
APIs de ContactosAPIs de MensajesAPIs de Asignación de Chat y UsuariosWebhooks Límite de tasa de API
Support
Documentación de SoporteSoporte para WhatsApp BotSoporte por correo electrónicoSoporte en vivo para WhatsAppSoporte prioritarioGestor de éxito del cliente dedicadoOnboarding guiado Configuración personalizada y Onboarding
API Resmi WhatsAppPendaftaran WhatsAppBantuan Verifikasi Tanda Centang Biru WhatsAppWidget Obrolan Situs WebBantuan Verifikasi Bisnis MetaDomain Kustom
Manajemen Kontak
Impor dan Ekspor KontakAtribut Kontak
Kotak Tim
Kotak BerbagiAlokasikan ke AgenBalasan CepatKirim Pesan TemplateKotak Pesan Aplikasi SelulerTandai PercakapanTugaskan ke TimEkspor PercakapanPicu ChatbotSaring PercakapanPenugasan obrolan round robinMasker nomor telepon
Otomatisasi
Jam Kerja BisnisTindakan DefaultChatbotsTindakan Berdasarkan Kata KunciSesi ChatbotLangkah maksimum per chatbotPengalihan Chat Berdasarkan Kata KunciPemperkayaan data chatbotAutomasi alur kerja chatbotChatbot TerhubungWhatsApp Flows
Pemasaran
SiaranRetargeting untuk membaca dan membalasPenjadwalan SiaranSekuen SiaranTemplate KatalogTemplate KaruselTemplate penawaran terbatasPelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak TimEkspor Laporan
Integrasi
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Aksesibilitas & Keamanan
Peran DasarManajemen TimPeran Detil Penghapusan Otomatis PercakapanPemberian Izin IPHosting Khusus
WhatsApp APIs & Webhooks
API KontakAPI Pesan API Tugas Chat dan PenggunaWebhooks Batas Tingkat API
Dukungan
Dokumentasi DukunganDukungan Bot WhatsAppDukungan melalui EmailDukungan Langsung WhatsAppDukungan PrioritasManajer Kesuksesan Pelanggan KhususPanduan OnboardingOnboarding Khusus dan Pengaturan
55000/month As per Wati rate cardAs per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati Add-on Add-on
520000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati 根据 Wati 价目表 按照 Wati 的价格表
5Custom 5% discount on Wati rate card 5% discount on Wati rate card Desconto de 5% na tabela de preços da Wati Diskon 5% pada kartu tarif Wati Descuento del 5% en la tarifa de Wati Add-on 5% 折扣 Wati 的价格表
50 300 5000/month 5000/month 5000 por mês 5000 per bulan 5000/mes Add-on 每月5000个 1000/month 1000 por mês 1000/mes20025
100 teams 100 teams 100 equipes 100 tim 100 equipos Add-on 00个团队Annual add-on Annual add-on Adicional anual Add-on Adicional anual Add-on Add-on
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order ManagementWhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
API oficial do WhatsAppOnboarding do WhatsAppAssistência na Verificação do Tique Azul do WhatsAppWidget de Chat para o WebsiteAssistência na Verificação do Meta BusinessDomínio Personalizado
Mensagens Diretas do InstagramNew
Caixa de Entrada Compartilhada para Equipe no InstagramAtribuir a AgenteRespostas RápidasCaixa de Entrada no App MóvelMarcar conversasExportar conversasFiltrar conversasVisualizar e gerenciar contatos do InstagramCaixa de Entrada Combinada para Equipe no WhatsApp e InstagramVincular contatos entre WhatsApp e InstagramMensagem de boas-vindas e automações de Fora do Escritório (OOO)Automações de Chatbot
Gestão de Contatos
Importar e Exportar ContatosAtributos de Contato
WhatsApp Team Inbox
Caixa de Entrada CompartilhadaAtribuir ao AgenteRespostas RápidasEnviar Mensagens de ModeloCaixa de Entrada do Aplicativo MóvelMarcar ConversasAtribuir a uma EquipeExportar ConversasAcionar ChatbotsFiltrar ConversasAtribuição de chat round robinMascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.
Horário ComercialAções PadrãoChatbotsAções por Palavra-chaveSessões do ChatbotRespostas do KnowBot de IAMáximo de etapas por chatbotRoteamento de Chat Baseado em Palavra-chaveEnriquecimento de dados do chatbotAutomações de fluxo de trabalho do chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
TransmissõesRemarketing para leituras e respostasAgendamento de TransmissõesSequências de TransmissõesModelos de CatálogoModelos de CarrosselTemplates de oferta por tempo limitadoRastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da EquipeExportar Relatórios
Integrações
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções BásicasGerenciamento de EquipesFunções GranularesExclusão Automática de ConversasLista Branca de IPHospedagem Dedicada
APIs e Webhooks
APIs de ContatoAPIs de MensagensAPIs de Atribuição de Chat e UsuárioWebhooks Limite de Taxa de API
Suporte
Documentação de SuporteSuporte para Bots do WhatsAppSuporte por E-mailSuporte ao Vivo do WhatsAppSuporte PrioritárioGerente de Sucesso do Cliente DedicadoOnboarding Guiado Onboarding Personalizado e Configuração
API oficial de WhatsAppProceso de Incorporación a WhatsAppAsistencia para la Verificación de Marca de WhatsApp con Tick AzulWidget de Chat para el Sitio WebAsistencia para la Verificación de Meta BusinessDominio Personalizado
Mensajes Directos de InstagramNew
Bandeja de Entrada Compartida para el Equipo en InstagramAsignar a AgenteRespuestas RápidasBandeja de Entrada en la App MóvilEtiquetar chatsExportar chatsFiltrar chatsVer y gestionar contactos de InstagramBandeja de Entrada Combinada para el Equipo en WhatsApp e InstagramVincular contactos entre WhatsApp e InstagramMensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO)Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar ContactosAtributos de Contactos
Bandeja de Equipos
Bandeja CompartidaAsignar a AgenteRespuestas RápidasEnviar Mensajes de PlantillaBandeja de Entrada en la Aplicación MóvilEtiquetar ChatsAsignar a EquipoExportar ChatsActivar ChatbotsFiltrar ChatsAsignación de chat en round robinEnmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.
Horario de Atención ComercialAcciones PredeterminadasChatbotsAcciones basadas en Palabras ClaveSesiones de ChatbotRespuestas de AI KnowBotMáximo de pasos por chatbotEnrutamiento de Chat basado en Palabras ClaveEnriquecimiento de datos del chatbotAutomatizaciones de flujo de trabajo del chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
DifusiónReorientación para lecturas y respuestasProgramación de DifusiónSecuencias de DifusiónPlantillas de CatálogoPlantillas de CarruselPlantillas de oferta por tiempo limitadoSeguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipoExportar informes
WhatsApp Integraciones
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Accesibilidad y seguridad
Roles básicosGestión de equiposRoles detalladosEliminación automática de chatsLista blanca de direcciones IPHospedaje dedicado
WhatsApp APIs y Webhooks
APIs de ContactosAPIs de MensajesAPIs de Asignación de Chat y UsuariosWebhooks Límite de tasa de API
Support
Documentación de SoporteSoporte para WhatsApp BotSoporte por correo electrónicoSoporte en vivo para WhatsAppSoporte prioritarioGestor de éxito del cliente dedicadoOnboarding guiado Configuración personalizada y Onboarding
API Resmi WhatsAppPendaftaran WhatsAppBantuan Verifikasi Tanda Centang Biru WhatsAppWidget Obrolan Situs WebBantuan Verifikasi Bisnis MetaDomain Kustom
Manajemen Kontak
Impor dan Ekspor KontakAtribut Kontak
Kotak Tim
Kotak BerbagiAlokasikan ke AgenBalasan CepatKirim Pesan TemplateKotak Pesan Aplikasi SelulerTandai PercakapanTugaskan ke TimEkspor PercakapanPicu ChatbotSaring PercakapanPenugasan obrolan round robinMasker nomor telepon
Otomatisasi
Jam Kerja BisnisTindakan DefaultChatbotsTindakan Berdasarkan Kata KunciSesi ChatbotLangkah maksimum per chatbotPengalihan Chat Berdasarkan Kata KunciPemperkayaan data chatbotAutomasi alur kerja chatbotChatbot TerhubungWhatsApp Flows
Pemasaran
SiaranRetargeting untuk membaca dan membalasPenjadwalan SiaranSekuen SiaranTemplate KatalogTemplate KaruselTemplate penawaran terbatasPelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak TimEkspor Laporan
Integrasi
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Aksesibilitas & Keamanan
Peran DasarManajemen TimPeran Detil Penghapusan Otomatis PercakapanPemberian Izin IPHosting Khusus
WhatsApp APIs & Webhooks
API KontakAPI Pesan API Tugas Chat dan PenggunaWebhooks Batas Tingkat API
Dukungan
Dokumentasi DukunganDukungan Bot WhatsAppDukungan melalui EmailDukungan Langsung WhatsAppDukungan PrioritasManajer Kesuksesan Pelanggan KhususPanduan OnboardingOnboarding Khusus dan Pengaturan
55000/month As per Wati rate cardAs per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati Add-on Add-on
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order ManagementWhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
API oficial do WhatsAppOnboarding do WhatsAppAssistência na Verificação do Tique Azul do WhatsAppWidget de Chat para o WebsiteAssistência na Verificação do Meta BusinessDomínio Personalizado
Mensagens Diretas do InstagramNew
Caixa de Entrada Compartilhada para Equipe no InstagramAtribuir a AgenteRespostas RápidasCaixa de Entrada no App MóvelMarcar conversasExportar conversasFiltrar conversasVisualizar e gerenciar contatos do InstagramCaixa de Entrada Combinada para Equipe no WhatsApp e InstagramVincular contatos entre WhatsApp e InstagramMensagem de boas-vindas e automações de Fora do Escritório (OOO)Automações de Chatbot
Gestão de Contatos
Importar e Exportar ContatosAtributos de Contato
WhatsApp Team Inbox
Caixa de Entrada CompartilhadaAtribuir ao AgenteRespostas RápidasEnviar Mensagens de ModeloCaixa de Entrada do Aplicativo MóvelMarcar ConversasAtribuir a uma EquipeExportar ConversasAcionar ChatbotsFiltrar ConversasAtribuição de chat round robinMascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.
Horário ComercialAções PadrãoChatbotsAções por Palavra-chaveSessões do ChatbotRespostas do KnowBot de IAMáximo de etapas por chatbotRoteamento de Chat Baseado em Palavra-chaveEnriquecimento de dados do chatbotAutomações de fluxo de trabalho do chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
TransmissõesRemarketing para leituras e respostasAgendamento de TransmissõesSequências de TransmissõesModelos de CatálogoModelos de CarrosselTemplates de oferta por tempo limitadoRastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da EquipeExportar Relatórios
Integrações
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções BásicasGerenciamento de EquipesFunções GranularesExclusão Automática de ConversasLista Branca de IPHospedagem Dedicada
APIs e Webhooks
APIs de ContatoAPIs de MensagensAPIs de Atribuição de Chat e UsuárioWebhooks Limite de Taxa de API
Suporte
Documentação de SuporteSuporte para Bots do WhatsAppSuporte por E-mailSuporte ao Vivo do WhatsAppSuporte PrioritárioGerente de Sucesso do Cliente DedicadoOnboarding Guiado Onboarding Personalizado e Configuração
API oficial de WhatsAppProceso de Incorporación a WhatsAppAsistencia para la Verificación de Marca de WhatsApp con Tick AzulWidget de Chat para el Sitio WebAsistencia para la Verificación de Meta BusinessDominio Personalizado
Mensajes Directos de InstagramNew
Bandeja de Entrada Compartida para el Equipo en InstagramAsignar a AgenteRespuestas RápidasBandeja de Entrada en la App MóvilEtiquetar chatsExportar chatsFiltrar chatsVer y gestionar contactos de InstagramBandeja de Entrada Combinada para el Equipo en WhatsApp e InstagramVincular contactos entre WhatsApp e InstagramMensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO)Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar ContactosAtributos de Contactos
Bandeja de Equipos
Bandeja CompartidaAsignar a AgenteRespuestas RápidasEnviar Mensajes de PlantillaBandeja de Entrada en la Aplicación MóvilEtiquetar ChatsAsignar a EquipoExportar ChatsActivar ChatbotsFiltrar ChatsAsignación de chat en round robinEnmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.
Horario de Atención ComercialAcciones PredeterminadasChatbotsAcciones basadas en Palabras ClaveSesiones de ChatbotRespuestas de AI KnowBotMáximo de pasos por chatbotEnrutamiento de Chat basado en Palabras ClaveEnriquecimiento de datos del chatbotAutomatizaciones de flujo de trabajo del chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
DifusiónReorientación para lecturas y respuestasProgramación de DifusiónSecuencias de DifusiónPlantillas de CatálogoPlantillas de CarruselPlantillas de oferta por tiempo limitadoSeguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipoExportar informes
WhatsApp Integraciones
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Accesibilidad y seguridad
Roles básicosGestión de equiposRoles detalladosEliminación automática de chatsLista blanca de direcciones IPHospedaje dedicado
WhatsApp APIs y Webhooks
APIs de ContactosAPIs de MensajesAPIs de Asignación de Chat y UsuariosWebhooks Límite de tasa de API
Support
Documentación de SoporteSoporte para WhatsApp BotSoporte por correo electrónicoSoporte en vivo para WhatsAppSoporte prioritarioGestor de éxito del cliente dedicadoOnboarding guiado Configuración personalizada y Onboarding
API Resmi WhatsAppPendaftaran WhatsAppBantuan Verifikasi Tanda Centang Biru WhatsAppWidget Obrolan Situs WebBantuan Verifikasi Bisnis MetaDomain Kustom
Manajemen Kontak
Impor dan Ekspor KontakAtribut Kontak
Kotak Tim
Kotak BerbagiAlokasikan ke AgenBalasan CepatKirim Pesan TemplateKotak Pesan Aplikasi SelulerTandai PercakapanTugaskan ke TimEkspor PercakapanPicu ChatbotSaring PercakapanPenugasan obrolan round robinMasker nomor telepon
Otomatisasi
Jam Kerja BisnisTindakan DefaultChatbotsTindakan Berdasarkan Kata KunciSesi ChatbotLangkah maksimum per chatbotPengalihan Chat Berdasarkan Kata KunciPemperkayaan data chatbotAutomasi alur kerja chatbotChatbot TerhubungWhatsApp Flows
Pemasaran
SiaranRetargeting untuk membaca dan membalasPenjadwalan SiaranSekuen SiaranTemplate KatalogTemplate KaruselTemplate penawaran terbatasPelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak TimEkspor Laporan
Integrasi
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Aksesibilitas & Keamanan
Peran DasarManajemen TimPeran Detil Penghapusan Otomatis PercakapanPemberian Izin IPHosting Khusus
WhatsApp APIs & Webhooks
API KontakAPI Pesan API Tugas Chat dan PenggunaWebhooks Batas Tingkat API
Dukungan
Dokumentasi DukunganDukungan Bot WhatsAppDukungan melalui EmailDukungan Langsung WhatsAppDukungan PrioritasManajer Kesuksesan Pelanggan KhususPanduan OnboardingOnboarding Khusus dan Pengaturan
520000/month As per Wati rate card As per Wati rate card Conforme a tabela de preços da Wati Sesuai dengan kartu tarif Wati Según la tarifa de Wati 根据 Wati 价目表 按照 Wati 的价格表
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order Management
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
Official WhatsApp APIWhatsApp OnboardingWhatsApp Blue Tick Verification AssistanceWebsite Chat WidgetMeta Business Verification AssistanceCustom Domain
Instagram DM IntegrationNew
Shared Team Inbox for InstagramAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsFilter chatsView and manage Instagram contactsWhatsApp and Instagram combined Team InboxMerge WhatsApp and Instagram contacts (coming soon)Welcome Message and OOO automationsChatbot Automations
WhatsApp Contact Management
Import and Export ContactsCustom contact attributesClick-to-WhatsApp Ads (CTWA) Analytics
WhatsApp Team Inbox
Shared InboxAssign to AgentQuick RepliesMobile app inboxTag chatsExport chatsTrigger ChatbotsFilter chatsRound robin chat assignmentPhone number maskingAutomatic chat assignment (Round-Robin)
WhatsApp Automations
Monthly usage quotas apply across both WhatsApp and Instagram channels together, if both are connected to Wati
Business HoursDefault ActionsChatbotsKeyword Actions & Attributes RulesChatbot SessionsAI KnowBot ResponsesMax steps per chatbotKeyword Based Chat RoutingWebhook Support on ChatbotsGoogle Sheets Integration on ChatbotsChatbot data enrichmentChatbot workflow automationsInterconnected ChatbotsWhatsApp Flows
WhatsApp Marketing
BroadcastsRetargeting for reads and repliesBroadcast schedulingCatalog and Coupon templatesCarousel templatesRetargeting for specific quick repliesBroadcast sequencesBroadcast SchedulingBroadcast SequencesCatalog TemplatesCarousel Templateslimited time offer templatesClicks tracking for URLs
WhatsApp Analytics & Reporting
Team inbox analytics dashboardExport reports on demandBroadcast analyticsOperator availability metricsTicket efficiency metricsBroadcast quickly reply metricsTeam Inbox scheduled reportsClick to WhatsApp Ads (CTWA) analytics
WhatsApp Commerce
WhatsApp Catalog Order ManagementWhatsApp Pay checkout in Catalog with Razorpay and PayU
Shopify (Additional $4.9/month)
Connect to a shopWhatsApp catalog syncCatalog checkoutThird party checkout appsShopify filters synced to Wati attributes
Reporting
Broadcast History Team Inbox DashboardExport Reports
WhatsApp Integrations
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Twilio for SMS FallbackGoogle Sheets RemindersSalesforce
Accessibility & Security
Basic RolesTeam ManagementGranular RolesAuto Deletion of ChatsIP WhiltelistingDedicated Hosting
WhatsApp APIs & Webhooks
Contact APIsMessaging APIsAssign to operator/bot APITicket status change APIStart Chatbot APIBulk Contact Attribute update APIChat Assignment and User APIsWebhooks API Rate Limit
Monthly API limit
Support
Support DocumentationWhatsApp Bot SupportEmail SupportWhatsApp Live SupportChat supportPriority SupportDedicated Customer Success ManagerGuided Onboarding Custom Onboarding and Setup
API oficial do WhatsAppOnboarding do WhatsAppAssistência na Verificação do Tique Azul do WhatsAppWidget de Chat para o WebsiteAssistência na Verificação do Meta BusinessDomínio Personalizado
Mensagens Diretas do InstagramNew
Caixa de Entrada Compartilhada para Equipe no InstagramAtribuir a AgenteRespostas RápidasCaixa de Entrada no App MóvelMarcar conversasExportar conversasFiltrar conversasVisualizar e gerenciar contatos do InstagramCaixa de Entrada Combinada para Equipe no WhatsApp e InstagramVincular contatos entre WhatsApp e InstagramMensagem de boas-vindas e automações de Fora do Escritório (OOO)Automações de Chatbot
Gestão de Contatos
Importar e Exportar ContatosAtributos de Contato
WhatsApp Team Inbox
Caixa de Entrada CompartilhadaAtribuir ao AgenteRespostas RápidasEnviar Mensagens de ModeloCaixa de Entrada do Aplicativo MóvelMarcar ConversasAtribuir a uma EquipeExportar ConversasAcionar ChatbotsFiltrar ConversasAtribuição de chat round robinMascaramento de número de telefone
WhatsApp Automações
As cotas de uso mensal se aplicam a ambos os canais do WhatsApp e Instagram juntos, se ambos estiverem conectados ao Wati.
Horário ComercialAções PadrãoChatbotsAções por Palavra-chaveSessões do ChatbotRespostas do KnowBot de IAMáximo de etapas por chatbotRoteamento de Chat Baseado em Palavra-chaveEnriquecimento de dados do chatbotAutomações de fluxo de trabalho do chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
TransmissõesRemarketing para leituras e respostasAgendamento de TransmissõesSequências de TransmissõesModelos de CatálogoModelos de CarrosselTemplates de oferta por tempo limitadoRastreamento de cliques para URLs
WhatsApp Comércio
Catálogo do WhatsApp Gestão de Pedidos
Relatórios
Histórico de Transmissões Painel de Caixa de Entrada da EquipeExportar Relatórios
Integrações
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Plugin de Lembretes do WhatsApp
Acessibilidade e Segurança
Funções BásicasGerenciamento de EquipesFunções GranularesExclusão Automática de ConversasLista Branca de IPHospedagem Dedicada
APIs e Webhooks
APIs de ContatoAPIs de MensagensAPIs de Atribuição de Chat e UsuárioWebhooks Limite de Taxa de API
Suporte
Documentação de SuporteSuporte para Bots do WhatsAppSuporte por E-mailSuporte ao Vivo do WhatsAppSuporte PrioritárioGerente de Sucesso do Cliente DedicadoOnboarding Guiado Onboarding Personalizado e Configuração
API oficial de WhatsAppProceso de Incorporación a WhatsAppAsistencia para la Verificación de Marca de WhatsApp con Tick AzulWidget de Chat para el Sitio WebAsistencia para la Verificación de Meta BusinessDominio Personalizado
Mensajes Directos de InstagramNew
Bandeja de Entrada Compartida para el Equipo en InstagramAsignar a AgenteRespuestas RápidasBandeja de Entrada en la App MóvilEtiquetar chatsExportar chatsFiltrar chatsVer y gestionar contactos de InstagramBandeja de Entrada Combinada para el Equipo en WhatsApp e InstagramVincular contactos entre WhatsApp e InstagramMensaje de bienvenida y automatizaciones de Fuera de la Oficina (OOO)Automatizaciones de Chatbot
WhatsApp Gestión de Contactos
Importar y Exportar ContactosAtributos de Contactos
Bandeja de Equipos
Bandeja CompartidaAsignar a AgenteRespuestas RápidasEnviar Mensajes de PlantillaBandeja de Entrada en la Aplicación MóvilEtiquetar ChatsAsignar a EquipoExportar ChatsActivar ChatbotsFiltrar ChatsAsignación de chat en round robinEnmascaramiento de número de teléfono
WhatsApp Automatizaciones
Las cuotas de uso mensual se aplican a ambos canales de WhatsApp e Instagram juntos, si ambos están conectados a Wati.
Horario de Atención ComercialAcciones PredeterminadasChatbotsAcciones basadas en Palabras ClaveSesiones de ChatbotRespuestas de AI KnowBotMáximo de pasos por chatbotEnrutamiento de Chat basado en Palabras ClaveEnriquecimiento de datos del chatbotAutomatizaciones de flujo de trabajo del chatbotChatbots InterconectadosWhatsApp Flows
WhatsApp Marketing
DifusiónReorientación para lecturas y respuestasProgramación de DifusiónSecuencias de DifusiónPlantillas de CatálogoPlantillas de CarruselPlantillas de oferta por tiempo limitadoSeguimiento de clics para URLs
WhatsApp Commerce
Catálogo de WhatsApp Gestión de Pedidos
Informes
Historial de difusiones Panel de control del buzón del equipoExportar informes
WhatsApp Integraciones
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Accesibilidad y seguridad
Roles básicosGestión de equiposRoles detalladosEliminación automática de chatsLista blanca de direcciones IPHospedaje dedicado
WhatsApp APIs y Webhooks
APIs de ContactosAPIs de MensajesAPIs de Asignación de Chat y UsuariosWebhooks Límite de tasa de API
Support
Documentación de SoporteSoporte para WhatsApp BotSoporte por correo electrónicoSoporte en vivo para WhatsAppSoporte prioritarioGestor de éxito del cliente dedicadoOnboarding guiado Configuración personalizada y Onboarding
API Resmi WhatsAppPendaftaran WhatsAppBantuan Verifikasi Tanda Centang Biru WhatsAppWidget Obrolan Situs WebBantuan Verifikasi Bisnis MetaDomain Kustom
Manajemen Kontak
Impor dan Ekspor KontakAtribut Kontak
Kotak Tim
Kotak BerbagiAlokasikan ke AgenBalasan CepatKirim Pesan TemplateKotak Pesan Aplikasi SelulerTandai PercakapanTugaskan ke TimEkspor PercakapanPicu ChatbotSaring PercakapanPenugasan obrolan round robinMasker nomor telepon
Otomatisasi
Jam Kerja BisnisTindakan DefaultChatbotsTindakan Berdasarkan Kata KunciSesi ChatbotLangkah maksimum per chatbotPengalihan Chat Berdasarkan Kata KunciPemperkayaan data chatbotAutomasi alur kerja chatbotChatbot TerhubungWhatsApp Flows
Pemasaran
SiaranRetargeting untuk membaca dan membalasPenjadwalan SiaranSekuen SiaranTemplate KatalogTemplate KaruselTemplate penawaran terbatasPelacakan klik untuk URL
Perdagangan
Katalog WhatsApp Manajemen Pesanan
Pelaporan
Riwayat Siaran Dasbor Kotak TimEkspor Laporan
Integrasi
Google SheetsZapierPabbly ConnectShopify WooCommerceZohoHubspotTwilio SMS Fallback (Beta)Salesforce
Aksesibilitas & Keamanan
Peran DasarManajemen TimPeran Detil Penghapusan Otomatis PercakapanPemberian Izin IPHosting Khusus
WhatsApp APIs & Webhooks
API KontakAPI Pesan API Tugas Chat dan PenggunaWebhooks Batas Tingkat API
Dukungan
Dokumentasi DukunganDukungan Bot WhatsAppDukungan melalui EmailDukungan Langsung WhatsAppDukungan PrioritasManajer Kesuksesan Pelanggan KhususPanduan OnboardingOnboarding Khusus dan Pengaturan
5Custom 5% discount on Wati rate card 5% discount on Wati rate card Desconto de 5% na tabela de preços da Wati Diskon 5% pada kartu tarif Wati Descuento del 5% en la tarifa de Wati Add-on 5% 折扣 Wati 的价格表
50 250 5000/month 1000/month 5000/month 5000 por mês 5000 per bulan 5000/mes Add-on 每月5000个 1000/month 1000 por mês 1000/mes20025
100 teams 100 teams 100 equipes 100 tim 100 equipos Add-on 00个团队Annual add-on Annual add-on Adicional anual Add-on Adicional anual Add-on Add-on