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Recent blogs
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Top 5 Tools for WhatsApp Broadcast in 2025
Discover the Top 5 WhatsApp Broadcast tools of 2025 — from powerful platforms like Wati to simple, no-fuss tools like WAnotifier. Learn how to pick the right one for your business needs and scale your communication effortlessly.
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WhatsApp for Customer Service: Techniques + Examples [2025]
Ever notice how the best support experiences feel less like calling a faceless company and more like texting a knowledgeable friend? That’s exactly why WhatsApp has revolutionized customer service. With over 3 billion users globally, it’s no surprise that 80% of adults now message businesses on apps like WhatsApp. It’s familiar, accessible, and real-time. Essentially, …
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Say Goodbye to WhatsApp Support Overload: Meet Wati’s AI Support…
Drowning in WhatsApp support messages? As inquiries flood in, your team faces an impossible choice: rush through conversations or watch response metrics deteriorate. Repetitive questions consume valuable time while complex issues requiring human expertise get delayed. Meanwhile, international customers expect support in their language at any hour. And let’s face it: knowledge bases and templates …
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What is an AI Agent? 4 Major Types You Should…
An AI agent is an autonomous software program designed to interact with its environment, process data, and perform self-directed actions to achieve predefined goals. Unlike traditional automation tools, AI agents can adapt, learn, and make independent decisions, reducing the need for human intervention. 4 Major Types of AI Agents: Components of an AI Agent AI …
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Google Sheet Integration for WhatsApp: Send Messages Directly from Google…
Tired of downloading, importing, and switching between tools just to run a WhatsApp campaign? With Wati’s Google Sheet integration, you can skip the busywork and launch personalised campaigns directly from your spreadsheet. No more app hopping — just update your sheet and let Wati handle the rest in the background. Designed for simplicity and scale, …
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Top WhatsApp API Providers in 2025: A Comparative Analysis
Explore top WhatsApp API Providers like Twilio, MessageBird, Zendesk, and the game-changer Wati in this comparative study.
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WhatsApp Marketing: Complete Guide for Businesses (2025)
Boost your WhatsApp marketing with smart strategies and best practices. Learn how to optimize campaigns, engage customers, and drive results.
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How to Setup Interactive WhatsApp Messages in 2025?
Discover the power of WhatsApp Interactive Message Templates, a game-changer for your business communication. Elevate engagement and drive success.
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Mastering Click to WhatsApp Ads: Setup, Event Tracking and Industry…
Learn how to create effective Click-to-WhatsApp ads. Craft the perfect ads with our tips to engage your audience and drive action.
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How Chatbots on Instagram Are Revolutionizing Customer Support
Discover how Instagram chatbots are revolutionizing customer support with instant responses & automation. Learn how you can enhance engagement & efficiency.
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How to Send a Link in WhatsApp + Advanced Tips
Wondering how to send a link in WhatsApp? Discover the best ways, from personal chats to business promotions, with expert tips on formatting and engagement.
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How to Create, Test, and Make a Chatbot Live in…
Customers hate waiting. Whether they’re asking a question or making a purchase decision, slow responses can drive them away. But handling every inquiry manually isn’t sustainable. That’s where chatbots come in. By automating responses, qualifying leads, and engaging users instantly, a chatbot helps your business stay responsive and efficient 24/7. With Wati, you can set …
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How to Use Wati’s Instagram DM Automation
Instagram has become a powerful tool for businesses, but the growing volume of direct messages (DMs) can overwhelm your team. Missed inquiries, delayed responses, and ignored leads result in lost sales and dissatisfied customers. In this blog, you’ll learn how to set up Instagram automation in Wati, including connecting your Instagram account, automating welcome messages for new customers, and setting up out-of-office responses.
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Exploring WhatsApp Features: Tips for Business and Personal Use
Discover key WhatsApp features & expert tips for both personal and business use. Learn how to leverage WhatsApp Business API for enhanced customer engagement.
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How to Set Up Click-to-WhatsApp Ads (CTWA) Using Wati
Click-to-WhatsApp (CTWA) campaigns on Facebook and Instagram offer a powerful way to connect directly with your customers on WhatsApp. Instead of sending them to a website, these campaigns feature a “WhatsApp” button as the call-to-action, making it seamless for customers to initiate instant conversations with your business.
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