WhatsApp Business Extension for Zoho CRM by Wati

Great CRM is at the
center of great marketing

Engage with leads more efficiently using
the Zoho CRM-WhatsApp Integration.

Zoho

Hold two-way conversations on
WhatsApp directly from Zoho CRM

  • Send Messages from Zoho

    Send Messages from Zoho

    Use the ‘Send WhatsApp’ button on Zoho contact pages to directly message contacts.
  • Workflow Integration

    Workflow Integration

    Integrate WhatsApp messaging with Zoho Workflows to automate messages.
  • No-Code Integration

    No-Code Integration

    Use Wati's no-code WhatsApp chatbot builder to integrate seamlessly.
  • Shared Team Inbox

    Shared Team Inbox

    Allow multiple users to handle customer inquiries, use quick replies and do more.
  • Smarter Decisions

    Smarter Decisions

    Reporting through the Wati dashboard delivers performance analytics to support data-driven decision making.
  • WhatsApp Verified badge

    WhatsApp Verified badge

    Work with Wati to apply for the official WhatsApp’s verified green badge.
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Zoho

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Frequently Asked Questions.

Popular questions about Zoho CRM-WhatsApp integration by Wati.

questionCan I send WhatsApp messages directly from Zoho CRM using Wati?

Yes, you can use the ‘Send WhatsApp’ button on Zoho contact pages to directly message contacts.

questionHow does Wati’s chatbot builder work with Zoho CRM integration?

With Wati’s no-code WhatsApp chatbot builder, you can integrate seamlessly with Zoho CRM to automate messages and workflows.

questionCan multiple users handle customer inquiries and use quick replies with Wati’s Zoho CRM integration?

Yes, Wati's Zoho CRM integration allows for a shared team inbox where multiple users can handle customer inquiries, use quick replies, and do more.

questionHow can I track the performance of my Zoho CRM-WhatsApp integration?

Reporting through the Wati dashboard delivers performance analytics to support data-driven decision-making for smarter decisions.

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