From October 1, 2026, Meta will start charging for WhatsApp service messages sent within the 24-hour customer service window. Learn what changes, how much it could cost, which businesses are affected, and how to keep your WhatsApp messaging costs under control.
Krithika M
About Krithika
Krithika M is a Content Marketing Expert with 6+ years of experience helping B2B SaaS brands grow through content that actually moves the needle. She specialises in content strategy, SEO and AI search optimisation, owning the full content lifecycle from ideation and execution through to performance optimisation, with a clear focus on organic lead generation and pipeline impact. Her work spans long-form writing, landing pages, pillar-cluster content architecture, and conversion-focused messaging across the buyer journey. She builds content systems that are optimised not just for traditional search, but for how people find answers today, through AI search surfaces and beyond. She tracks content back to revenue, not just traffic. For Krithika, good content isn't just well-written. It's well-placed, well-timed, and tied to something real.
Recent posts from Krithika
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Learn how WhatsApp drip campaigns work, explore practical use cases, compare them with broadcasts, and follow a step-by-step guide to set up automated customer journeys in Wati.
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The blog talks about how to build a TikTok marketing strategy and common TikTok marketing mistakes to avoid
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The blog mentions the best TikTok Marketing tools across content creation and editing, scheduling and publishing, analytics and reporting, social media monitoring, collaboration and approvals, and customer communication.
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The blog highlights how to manage TikTok DMs, what an omnichannel inbox for WhatsApp, Instagram, TikTok is and how a shared inbox like Wati helps manage customer conversations in a unified inbox.
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If you are weighing Wati vs Respond.io to manage your WhatsApp conversations and grow sales managing conversations across channels, you are comparing two of the most established platforms in the conve
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The blog talks about what agentic commerce is, how big the opportunity is, what most brands are missing on WhatsApp, and how Wati's AI agent builder, Astra, supports agentic commerce.
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Learn how TikTok Messaging Ads work, what they cost, how to set them up, and how to turn ad clicks into customer conversations that convert.
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Looking for ready-to-use drip campaign examples? This guide includes 28 WhatsApp drip campaign examples and templates for lead nurturing, cart recovery, onboarding, appointments, and customer retention. Each template includes triggers, message timing, and stop conditions to help you automate follow-ups and improve conversions.
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Learn how to set up a TikTok Business Account in just a few minutes with this step-by-step guide. Discover what features you unlock, how it compares to a Personal Account, regional availability, and how to start using TikTok’s analytics, ads, and Business Messaging to engage customers and grow your business.
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