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Recent blogs
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WhatsApp Marketing: Complete Guide for Businesses (2025)
Boost your WhatsApp marketing with smart strategies and best practices. Learn how to optimize campaigns, engage customers, and drive results.
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Mastering Click to WhatsApp Ads: Setup, Event Tracking and Industry…
Learn how to create effective Click-to-WhatsApp ads. Craft the perfect ads with our tips to engage your audience and drive action.
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How Chatbots on Instagram Are Revolutionizing Customer Support
Discover how Instagram chatbots are revolutionizing customer support with instant responses & automation. Learn how you can enhance engagement & efficiency.
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How to Send a Link in WhatsApp + Advanced Tips
Wondering how to send a link in WhatsApp? Discover the best ways, from personal chats to business promotions, with expert tips on formatting and engagement.
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How to Create, Test, and Make a Chatbot Live in…
Customers hate waiting. Whether they’re asking a question or making a purchase decision, slow responses can drive them away. But handling every inquiry manually isn’t sustainable. That’s where chatbots come in. By automating responses, qualifying leads, and engaging users instantly, a chatbot helps your business stay responsive and efficient 24/7. With Wati, you can set …
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How to Use Wati’s Instagram DM Automation
Instagram has become a powerful tool for businesses, but the growing volume of direct messages (DMs) can overwhelm your team. Missed inquiries, delayed responses, and ignored leads result in lost sales and dissatisfied customers. In this blog, you’ll learn how to set up Instagram automation in Wati, including connecting your Instagram account, automating welcome messages for new customers, and setting up out-of-office responses.
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Exploring WhatsApp Features: Tips for Business and Personal Use
Discover key WhatsApp features & expert tips for both personal and business use. Learn how to leverage WhatsApp Business API for enhanced customer engagement.
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How to Set Up Click-to-WhatsApp Ads (CTWA) Using Wati
Click-to-WhatsApp (CTWA) campaigns on Facebook and Instagram offer a powerful way to connect directly with your customers on WhatsApp. Instead of sending them to a website, these campaigns feature a “WhatsApp” button as the call-to-action, making it seamless for customers to initiate instant conversations with your business.
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What is an AI Agent? 4 Major Types You Should…
An AI agent is an autonomous software program designed to interact with its environment, process data, and perform self-directed actions to achieve predefined goals. Unlike traditional automation tools, AI agents can adapt, learn, and make independent decisions, reducing the need for human intervention. 4 Major Types of AI Agents: Components of an AI Agent AI …
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Scaling Support on a Budget? Try Wati’s WhatsApp-First Solution with…
Wati for Support – AI-powered WhatsApp support that helps teams respond faster, automate up to 80% of queries, and scale support without stress. Seamlessly blend AI and human agents for smarter, cost-effective customer service.
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Send Bulk Broadcast WhatsApp Messages in 2025: A Comprehensive Guide
Discover the power of Bulk Broadcast WhatsApp Messages: Amplify reach, enhance communication, and boost your business success.
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A Step-by-Step Guide to Setting Up Click to WhatsApp Ads
Learn how to create and optimize click to WhatsApp ads to engage customers instantly. Step-by-step guide for beginners using WhatsApp API.
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How to use Wati’s Unified Team Inbox
Wati’s Unified Team Inbox brings WhatsApp, Instagram DMs, and FB Messenger into a single dashboard—helping your team respond faster, assign chats effortlessly, and stay organized without the constant back-and-forth.
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How to Set Up Round Robin Assignment in Wati
The Round Robin feature in Wati distributes incoming customer inquiries evenly across your team. It checks the availability of team members and assigns the next available agent, rotating through them automatically in a fair manner. If a representative is offline, the system automatically routes the inquiry to the next online team member.
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How to Create a KnowBot in Wati
Upgrade your customer experience with Wati KnowBot—an AI chatbot that provides instant answers to common queries using your knowledge base, ensuring quick and reliable support.
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