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5 Irresistible WhatsApp Templates To Double Your Sales

Ashwin    2/21/24

Looking for a way to increase customer engagement and boost sales for your Shopify store? Look no further than WhatsApp automation message templates!

These pre-designed messages can help streamline your communication process and deliver personalized, effective messaging to your customers.

In this blog, we’ll explore five engaging WhatsApp automation message templates. Shopify store owners can use these WhatsApp templates to connect with customers and improve their shopping experience. From abandoned cart reminders to personalized recommendations, these templates are sure to take your store’s messaging to the next level.

So let’s dive in and discover how you can enhance your Shopify store’s communication using WhatsApp automation!

Also Check: Wati App on the Shopify Store

What are WhatsApp Automation Messages?

WhatsApp automation message templates are pre-designed messages that can help streamline communication between Shopify stores and their customers on WhatsApp.

These templates can be customized to include personalized messages and product recommendations. It makes it easy to deliver effective messaging to customers in real time. By utilizing WhatsApp automation message templates, Shopify store owners can save time and resources while maintaining high customer engagement.

WhatsApp automation message templates are a powerful tool. It can help Shopify stores improve communication, enhance customer engagement, and boost sales.

Why Use WhatsApp Automation Messages?

Consistency in Communication:

Automated templates ensure that every message is consistent in tone, style, and information. This uniformity builds a professional image of your business.

Efficiency and Time-Saving:

By automating responses for common queries or interactions, businesses save significant time. This allows staff to focus on more complex tasks that require human intervention.

Instant Customer Responses:

Automated templates provide immediate responses to customer inquiries, which is crucial for customer satisfaction. Immediate engagement can also positively influence purchase decisions.

Personalization at Scale:

Templates can be personalized with customer names, order details, etc. It makes communication feel more personal and less robotic, even though it’s automated.

Reduced Error Margin:

Human error in communication is minimized with pre-set templates. This is especially important for information that needs to be accurate, like order confirmations, shipping details, or policy information.

Scalability

As your business grows, handling increased customer communication can become challenging. Automated templates scale easily, allowing you to maintain quality communication without additional resources.

24/7 Availability:

Automated messages ensure that your business is responsive at all times, even outside business hours. This is crucial in a global market where customers might be in different time zones.

Cost-Effective:

Reducing the need for human intervention in routine communications can significantly lower operational costs.

Improved Customer Experience:

Quick and accurate responses to queries, order updates, and other communications enhance customer experience. It also fosters loyalty and repeat business.

Compliance and Standardization:

Automated templates can be designed to comply with legal and regulatory requirements. This is the ensure that all communications are compliant with necessary standards.

Data Collection and Insights:

Automated messaging systems can collect data on customer interactions, providing valuable insights into customer preferences and behaviour. It can be used to further refine marketing and communication strategies.

Enhanced Marketing Opportunities:

Templates can be used for marketing purposes, such as promoting new products, special offers, or loyalty programs. It helps in directly reaching customers on a platform they frequently use.

Also Read: 10 Customer Retention Strategies for Shopify Business Owners

Must-Try WhatsApp Automation Message Templates

#1 WhatsApp Automation Message Templates For Abandoned Cart Recovery

Lost sales got you down? Don’t fret – abandoned cart recovery WhatsApp messages are here to save the day! These templates are helpful to remind customers of the items they left behind in their cart and encourage them to complete their purchases. With personalized product recommendations and special offers, abandoned cart recovery WhatsApp messages are a powerful tool for boosting sales and improving customer engagement.

And the best part? Abandoned cart recovery WhatsApp messages are a breeze to set up! With pre-designed templates and scheduling capabilities, you can easily customize and send messages with just a few clicks. Plus, with the ability to include call-to-action buttons and personalized offers, you can entice customers to complete their purchases and return for more. So why not give abandoned cart recovery WhatsApp messages a try and recover those lost sales today? Your customers (and your bottom line) will thank you!

Also Check: 18 WhatsApp Message Templates for E-commerce Businesses

Get people who left the website without buying anything

Cart Abandonment is one of the most prevalent issues online stores face today. It’s so much that the overall cart abandonment rate averages more than 80%.

The usual way to deal with this problem is by sending cart reminder emails. But now you can set up abandoned cart reminder whatsApp messages with an open rate of more than 95%.

Here are two examples of abandoned cart recovery WhatsApp messages:

Hi there! We noticed that you left something in your cart. Was there anything we could assist you with? We would be happy to help you complete your purchase. As a special thank you for shopping with us, use the code CART10 for 10% off your entire purchase. Happy shopping!
Oops! It looks like you left something behind. Don't miss out on the items you loved. Complete your purchase now and receive free shipping on orders over $50. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. We're always here to help!

In a competitive e-commerce market, Shopify store owners need to think outside the box to stand out. Template messages help enhance customer engagement, boost sales and add a touch of personality and fun to your marketing strategy.

With abandoned cart recovery messages and product recommendations, your customers will be excited to hear from you and more likely to complete their purchase.

#2 WhatsApp Automation Message Templates For Order Confirmation

Using WhatsApp to send order confirmation messages is a smart and effective way for Shopify store owners to improve their post-purchase customer experience.

Looking for a way to add a little extra delight to your customers’ shopping experience? Look no further than sending order confirmation messages on WhatsApp! These pre-designed messages are the perfect way to confirm that a customer’s order has been successfully received and processed. It helps in removing any uncertainty and provides peace of mind for both parties.

But the benefits don’t stop there! With order confirmation messages on WhatsApp, you can also include personalized product recommendations and call-to-action buttons. With this feature, you can encourage your customers to make additional purchases.

Update customers instantly on WhatsApp when an order is placed.

Delight customers by sending order confirmation messages on their WhatsApp numbers. One major merit of sending an order confirmation message is that it removes uncertainty from the minds of customers. They don’t have to worry whether the order placed was successful or not. By sending order confirmation messages on WhatsApp, you can upsell other related products by including call-to-action buttons.

Hello! Thank you for your purchase from our Shopify store. Your order (#123456) has been received and is currently being processed. You can expect it to arrive within 5-7 business days. We're excited for you to receive your items! As a thank you for shopping with us, use the code NEXT10 for 10% off your next purchase. Happy shopping!
Great news! Your order from our Shopify store has been confirmed and is on its way. Your tracking number is 123456789, and you can expect your items to arrive within 3-5 business days. In the meantime, don't forget to check out our Instagram page (@shopifystore) for exclusive product updates and behind-the-scenes content. Thanks again for your purchase!

Overall, order confirmation messages on WhatsApp are essential to any successful Shopify store’s marketing strategy. It creates a positive and seamless customer experience that can increase sales and build brand trust.

#3 WhatsApp Automation Message Templates For Shipping Notifications

Shipping notifications on WhatsApp are a valuable tool for Shopify store owners. It helps keep your customers informed and engaged throughout the shipping process.

Once an order has been processed and shipped, a pre-designed message can be sent to the customer through WhatsApp. The template message provides your customers important information, such as the tracking number and estimated delivery date.

This keeps customers up-to-date on their order’s progress and gives them a sense of anticipation and excitement.

Update customers on WhatsApp when their order is shipped

Sending shipping notifications as whatsapp messages is a smart way to notify customers. It helps in conveying the message quickly.

In addition to notifying customers about shipping status, one other add-on you can try with shipping notification whatsapp messages is to upsell other related products by adding clickable buttons in the message and making it easy for customers to initiate new purchases.

Here are two examples of shipping notifications on WhatsApp:

Great news! Your order has been shipped and is on its way to you. Your tracking number is 123456789, and you can expect your items to arrive within 3-5 business days. We're excited for you to receive your purchase! As a thank you for shopping with us, use the code SHIP10 for 10% off your next purchase. Happy shopping!
Your order is on its way! Your items have been shipped and are expected to arrive on [insert estimated delivery date]. We hope you're as excited as we are for your purchase to arrive. In the meantime, don't forget to check out our website for exclusive product updates and promotions. Thanks again for choosing our Shopify store!

Overall, shipping notifications on WhatsApp are an important component of any successful Shopify store’s marketing strategy. It provides your customers with a positive and engaging shopping experience.

Also Read: 13 Ways to Increase your Shopify Conversion Rate in 2024!

#4 WhatsApp Automation Message Templates For Feedback

Want to know what your customers really think about your products and services? Look no further than a feedback-seeking WhatsApp message! These pre-designed messages are the perfect way to gather valuable insights from customers after they’ve made a purchase on your Shopify store. Whether it’s to ask for their opinion on a specific product or their overall shopping experience, feedback-seeking WhatsApp messages are a powerful tool for improving your business and enhancing customer satisfaction.

These messages can help Shopify store owners gather valuable information about their customers’ needs and preferences while also providing an opportunity to address any issues or concerns. Feedback-seeking WhatsApp messages can be customized with personalized questions and can include a survey or poll to collect more detailed feedback.

Additionally, these messages can include a discount or special offer as a thank-you for taking the time to provide feedback, encouraging future purchases and building customer loyalty.

Send to existing customers to collect feedback/reviews

Use automated Feedback/Review collection WhatsApp messages to gather valuable input from customers. Send these messages after order delivery, allowing customers to submit feedback/reviews on WhatsApp.

Here are two examples of feedback-seeking WhatsApp messages:

Hi there! Thank you for shopping with us. We would love to hear your thoughts on your recent purchase. What did you think of the product? Please take a moment to complete our survey, and as a thank you, we're offering you 15% off your next purchase. We appreciate your feedback and look forward to serving you again soon!
We hope you're enjoying your purchase from our Shopify store! We're always striving to improve our products and services, and we would love to hear your feedback. Please take a moment to let us know what you thought of your experience with us by completing our survey. As a thank you for your time, use the code FEEDBACK10 for 10% off your next purchase. Thanks for choosing us!

Overall, feedback-seeking WhatsApp messages are an important tool for any Shopify store looking to improve their products and services and enhance customer satisfaction.

#5 WhatsApp Automation Message Templates For Special Occasion Broadcast

Looking to add some extra pizzazz to your Shopify store’s marketing strategy? Why not try sending a special occasion broadcast message on WhatsApp! These pre-designed messages are the perfect way to show your customers that you care and value their business, whether it’s for a birthday, holiday, or any other special occasion.

These messages provide an opportunity for Shopify store owners to show their customers that they care and value their business, while also offering personalized recommendations or special offers.

Customized special occasion broadcast messages with personalized content, product recommendations, and exclusive discounts boost customer loyalty, driving sales and revenue.

Notify existing customers & contacts of upcoming offers/updates

Special occasions are the time when people are in buying mode and sending them exclusive discount offers or other product updates can help to boost sales.

Happy birthday from our Shopify store! We hope your day is filled with joy and celebration. As a special gift, use the code BIRTHDAY20 for 20% off your entire purchase today. We appreciate your business and look forward to serving you again soon!
Wishing you a happy holiday season from our Shopify store! As a thank you for your continued support, use the code HOLIDAY10 for 10% off your next purchase. Thanks for choosing us!

Overall, special occasion broadcast messages are an important component of any successful Shopify store’s marketing strategy, providing customers with a positive and engaging shopping experience.

Wrapping it Up!

WhatsApp automation templates benefit Shopify store owners by enhancing marketing strategies and customer engagement. They enable personalized, real-time communication for tasks like abandoned cart recovery and shipping notifications, improving efficiency and customization.

With Wati, store owners can streamline their communication process, enhane their marketing strategies, and ultimately improve the shopping experience for their customers.

So why not give it a try and see the results for yourself?

Frequently Asked Questions

What are WhatsApp Automation Message Templates?

WhatsApp Automation Message Templates are pre-designed messages that can be automatically sent to customers through WhatsApp. These templates can be used for various purposes such as order confirmations, shipping updates, customer support, and promotional messages in connection with a Shopify store.

How can WhatsApp Automation benefit my Shopify store?

WhatsApp Automation can enhance customer engagement, provide quick and efficient customer service, and improve the overall shopping experience. Automated messages ensure timely communication, such as order confirmations and shipping notifications, helping to build trust and loyalty among customers.

Are there any guidelines for creating WhatsApp Automation Messages for Shopify?

Yes, it’s important to adhere to WhatsApp’s policies and guidelines when creating automated messages. Messages should be clear, concise, and relevant to the customer. Avoid spammy content and ensure that customers have opted in to receive messages from your store.

Can I customize WhatsApp Message Templates for my brand?

Absolutely! Customization is key to aligning your automated messages with your brand’s voice and style. Most platforms offering WhatsApp integration allow customization of message templates to suit your brand’s unique needs.

How do I integrate WhatsApp Automation with my Shopify store?

Integration usually involves using third-party applications or services that offer WhatsApp messaging capabilities. These services are typically available in the Shopify App Store and can be easily linked to your store.

Is it possible to segment customers for targeted WhatsApp messages?

Yes, customer segmentation can be done based on various criteria like purchase history, location, or browsing behavior. This allows for sending more personalized and targeted messages, enhancing the effectiveness of your communication.

What are some best practices for using WhatsApp Automation in eCommerce?

Best practices include obtaining explicit consent from customers for messaging, respecting their privacy, timing messages appropriately, providing value in every message, and regularly reviewing and updating your message templates based on customer feedback and engagement metrics.

Can I track the performance of my WhatsApp automated messages?

Many integration tools offer analytics features that allow you to track the performance of your automated messages. Key metrics to monitor include open rates, response rates, and conversion rates, which can provide insights into the effectiveness of your messaging strategy.

What types of messages are most effective for Shopify stores using WhatsApp Automation?

Effective messages include order updates, product recommendations, special offers, feedback requests, and customer support responses. The effectiveness can vary based on your audience and product niche, so it’s important to test different types of messages.

Are there any legal considerations for using WhatsApp Automation in eCommerce?

Compliance with data protection laws like GDPR (for European customers) and other local regulations is crucial. Ensure you have the necessary permissions to send automated messages and handle customer data responsibly.

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