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Multi-Agent WhatsApp Customer Support Tool

WATI is the ultimate customer support tool built for businesses to support their customers via WhatsApp. It is built using Official WhatsApp APIs

Why choose WATI?

Multiple Agents

Run customer support on WhatsApp with Shared Inbox between multiple agents

no code chatbot

No Code Chatbot

Setup a WhatsApp Chatbot without coding using our No Code Chatbot Builder

broadcast

Broadcast Messages

Send Broadcast Messages on WhatsApp using our WATI Dashboard

API support

API Support

Send Automated Transactional Messages on WhatsApp using APIs

Zero setup

Zero Setup Fee

No charges for setting up your WATI account or for WhatsApp API Approval

manage contacts

Manage Contacts

Manage all your WhatsApp Contacts, filter them and more

Send Notifications
on WhatsApp

Send shipping updates, delivery reminders, payment reminders and other notifications on WhatsApp using our APIs

Support Customers
on WhatsApp

Allow your customers to talk to you on their favorite messaging app with multi-agent customer support tool

No Code ChatBot Builder

Using WATI’s Automation Feature, you can build a no-code keyword based chatbot in under 10 minutes.

Mobile Apps for Agents

Agents can use our Mobile Apps from the Google Play Store or Apple App Store to support customers/clients on the go.

Start Using WATI today

Run Powerful Customer Support on WhatsApp using our powerful CRM for WhatsApp

Be where your customers are

WATI is a comprehensive customer communication platform for WhatsApp. An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries with a single team inbox.

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