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How to Enable the Start Verification Button During Facebook Business Verification

Thawnee Soares    12/17/20

Facebook Business Verification has become a necessary step for businesses that want to access features like WhatsApp Business API.

However, many users encounter issues with the Start Verification button being disabled or not visible during the verification process. In this comprehensive guide, we will walk you through the steps to enable the Start Verification button and complete your Facebook Verification.

What is Facebook Business Verification?

Facebook Business Verification is a process that confirms the authenticity of a business on Facebook. It is essential for businesses that want to access advanced features like the WhatsApp Business API. Verified businesses are granted API access and enjoy a higher level of trust from their customers.

Why is Facebook Business Verification Important?

Facebook Business Verification is crucial for the following reasons:

  • WhatsApp Business API Access: Verified businesses can access the WhatsApp Business API, which allows them to communicate with their customers through the popular messaging platform.
  • Increased Trust: A verified business appears more trustworthy to potential customers, as it has been vetted and approved by Facebook.
  • Access to Advanced Features: Verified businesses can access advanced Facebook features that are not available to unverified businesses, such as ad account creation and management.

Common Issues with the Start Verification Button

There are two common issues users face during the Facebook Verification process:

  1. The Start Verification button is greyed out and not clickable.
  2. The Start Verification button is not visible.

These issues usually occur when a user has not completed adding their Business Information to their Facebook Business Manager account.

Steps to Enable the Start Verification Button for Facebook Business Manager Verification

A Step-by-Step Guide to Verifying Your Facebook Business Manager Account

Follow these steps to enable the Start Verification button if it is greyed out or not visible:

Step 1: Complete Your Business Information

Ensure that your Business Information is complete in your Facebook Business Manager account. This includes adding your business address, contact information, and website.

Step 2: Create a Facebook Developer Account

To enable the Start Verification button, you need to create a Facebook Developer account using the same email address that you used to register your Facebook Business Manager account.

  • Go to the Facebook Developers page.
  • Click on ‘Get Started’ or ‘My Apps’ in the top-right corner.Click on ‘Create an app.’
  • Choose any of the options from the next pop-up and click ‘Continue.’
  • Add your app name, email address, and purpose. Choose your Facebook Business account from the dropdown (this is important). Click on ‘Create App.’

Step 3: Link the Facebook App to Your Business Manager

  • Go back to your Facebook Business Manager’s Security Center.
  • The Start Verification button should now be enabled.

Step 4: Complete Facebook Business Verification

Now that the Start Verification button is enabled, you can proceed with the Facebook Verification process.

For a detailed guide on the verification steps, you can refer to this article .

Additional Tips

Here are some additional tips to ensure a smooth Facebook Business Verification process:

  • Use a Consistent Email Address: Make sure you use the same email address for your Facebook Business Manager account, Facebook Developer account, and app registration. This will help avoid confusion and potential issues during the verification process.
  • Check for Updates: Keep an eye on the Facebook Developers page for any updates or changes to the verification process. Facebook frequently updates its platform, and staying informed will help you avoid potential issues.
  • Be Patient: The Facebook Verification process can take anywhere from a few hours to several days. Be patient during this time and regularly check your email for any updates or requests from Facebook.

Still Stuck? Wati Can Help!

If you’re facing any challenges or your Facebook Business Manager verification has failed, consider signing up with Wati. Wati is a verified WhatsApp Business Partner and can help your business with the approval of Facebook Business Manager account verification.

Wati not only helps businesses onboard to WhatsApp API but also assists them in getting their Facebook Business Manager verified in case of any issues. So, if you’re struggling with a disabled, greyed-out, or hidden Start Verification button, get in touch with Wati today.

Conclusion

Enabling the Start Verification button during Facebook Business Verification is a crucial step for businesses that want to access advanced features like the WhatsApp Business API. By following the steps outlined in this guide, you can successfully enable the Start Verification button and complete your Facebook Business Verification process. If you still encounter issues, consider seeking assistance from a verified WhatsApp Business Partner like Wati.

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