Gallabox Alternative: Top WhatsApp API Solutions for Growing Teams

You are likely comparing WhatsApp API platforms because your workflows are growing more complex, your team needs more structure, or you want deeper integrations that fit your stack.

Gallabox works well for smaller teams, but it falls short once you start handling higher chat volumes, advanced workflows, or complex qualification logic. If you are exploring platforms with stronger automation, better routing, and richer integrations, you will find this helpful list.

We have listed the best Gallabox alternatives, along with their features, pricing, user reviews, and use-case comparisons. 

What is Gallabox?

Gallabox is a WhatsApp Business API platform. It helps teams manage chats, send broadcasts, build simple flows, and track basic customer activity. Gallabox is generally used by small and medium-sized companies that require a shared WhatsApp number and simple automation features.

Common tasks on Gallabox:

• Chat routing
• Broadcast messages
• Basic automation
• CRM sync for leads
• Simple chatbot builder

Gallabox has a clean UI that is easy to use; however, limitations become apparent when you try to scale automation, handle large volumes, or require tighter integrations.

Why do You Look for a Gallabox Alternative?

Many teams start with Gallabox because it is easy to set up and offers the basics for WhatsApp engagement. 

As their workflows grow, they begin looking for tools that match higher automation needs, stronger integrations, or AI-driven capabilities. These are the most common reasons businesses explore Gallabox alternatives.

• Stronger automation for lead capture or customer support
• More flexible workflow logic and chatbot building
• Broader native integrations with Shopify, WooCommerce, or CRMs
• Faster or more responsive support options
• Simpler and more scalable pricing structures
• Access to AI tools such as intent detection, intelligent routing, or conversation summaries

These needs do not make Gallabox unsuitable. They show where growing teams often look for more depth, speed, or flexibility as their WhatsApp operations expand. If your use case sits in any of these areas, evaluating other platforms becomes useful.

Best Gallabox Alternatives

Wati

Wati is one of the strongest Gallabox alternatives for teams that need better workflow management, a large team, and wider channel support. You do not only get WhatsApp automation. You also manage conversations from Facebook Messenger and Instagram Messenger in one place. 

Your team handles multiple chats a day and must juggle between tools.

Wati lets you handle chats in a shared team inbox, and you can use bidirectional syndication with CRMs like HubSpot to manage your chats and outbound activities easily. Wati also supports Click-to-WhatsApp ads, so your sales and marketing teams can turn ad clicks into qualified chats instantly. 

If you run different functions or brands, you can connect multiple WhatsApp numbers in the same workspace using the coexistence setup.

Key Features

• Broadcasts with segmentation
• No code visual chatbot builder
• Multi-agent inbox with routing and tags
• Automation workflows for lead capture and follow-ups
• AI Support Agent for replies, summaries, and intent-based responses
• Integrations for Shopify and other CRM or business tools, based on the plan

Pricing

Pricing differs across regions. However, Wati is affordable for teams of all sizes. In India, the base plan starts at ₹1,999 per month. Higher tiers go up to ₹13,499 per month with an annual subscription. 

Wati vs Gallabox Comparison Table

Interakt

Consider Interakt if you want a WhatsApp and Instagram communication tool that is easy to set up. Interakt offers broadcasts, basic automation, and simple customer engagement workflows. It covers the essentials and helps smaller teams get started quickly, but you will need to evaluate its limits if your automation or volume requirements increase.

Pricing in India

• Growth plan is quoted at ₹2,499 per month plus taxes
• The advanced plan is ₹3,499 per month plus taxes
• Enterprise plan pricing is available on request
• WhatsApp conversation charges apply separately

Teams that expect high-volume journeys, more advanced automation, or wider integration depth generally explore alternative platforms.

If you want a detailed comparison, you can also read our full Interakt vs Wati guide.

AiSensy

If you want a WhatsApp Business API tool focused on campaigns, easy onboarding, and basic message automation, AiSensy is worth a look. It suits small to mid-sized teams that want broadcasting, simple flows, and chat management.

Pricing

• Basic plan starts at ₹1,350 per month
• Pro plan starts at ₹2,880 per month 
• Enterprise / Custom plan available on request 
• Additional costs for WhatsApp conversation/message charges apply on top of subscription fees, as messages are billed per Meta’s messaging rates (e.g., marketing or utility message rates) 

Important Things to Keep in Mind

The “free forever” plan exists but offers limited features (live chat, basic inbox, limited contacts/tags) rather than full automation. 

Advanced features (e.g., many tags, customized attributes, higher throughput, advanced chatbot flows) are gated behind higher-tier or add-on plans. 

You can also explore how AiSensy compares with Wati in this breakdown.

LimeChat

If you run a D2C or e-commerce business and want a WhatsApp-first (or omnichannel) tool with AI chatbots and commerce automation, LimeChat may be a good fit. It offers a mix of AI-powered support, commerce-oriented workflows, and multi-channel messaging.

Pricing and Positioning

• LimeChat does not publish fixed public pricing for all plans. Instead, users are encouraged to request a quote (“Get Personalized Pricing”). 

• Pricing depends on your selected suite (Marketing or Support), conversation volume, automation tier, and add-ons such as CRM, integrations, or extra agents. 

Important Context and Limitations Based on Recent Reviews

• Some G2 reviewers note missing features compared to larger platforms: limited analytics for campaign conversion tracking, a need to use external tools for template creation, and integrations may not be as broad or out-of-the-box. 
  
• Because pricing is not fixed and depends heavily on volume, add-ons, and usage, smaller businesses should check whether the total costs justify the value compared to simpler tools.

Bird

Bird is a communications platform that gives companies APIs and tools for WhatsApp, SMS, email, voice, and other channels. 

Pricing and Plan Structure

• Bird uses a pay-as-you-go, or usage-based, pricing model. Charges depend on the channel, message volume, country, and message type (WhatsApp, SMS) 
• There is no publicly listed “one-size-fits-all” monthly plan, as pricing varies by volume, channel mix, and region. 
• For extensive or enterprise-scale usage, Bird works as a custom quote model. Businesses need to contact sales for tailored pricing based on needs and volume. 

When Does Shifting to Bird Make Sense?

• Businesses with developer teams that want flexible APIs instead of preset SaaS workflows
• Teams planning high-volume messaging or transactional notifications across multiple channels

When to Consider Alternatives?

• Teams that prefer plug-and-play, WhatsApp-focused CRM tools without technical setup
• Businesses that want predictable monthly pricing and lower operational overhead

Respond.io

Respond.io is an omnichannel conversation platform built for support, sales, and other teams handling conversations across multiple channels. It lets you manage WhatsApp, Messenger, Instagram, email, SMS, and other channels from a team inbox.

Pricing and Plan Structure

• Plans start from USD 79/month (Starter) for basic inbox features.
• The growth plan starts at USD 159/month and adds automation, AI agents, broadcasts, and integrations.
• An advanced plan at USD 279/month offers custom channels, multiple workspaces, webhooks/API, enhanced security, and more advanced integrations.
• Enterprise plan available on request.

Trade-offs for Respond.io

• Pricing can get high for small teams once automation, AI agents, or advanced integrations are added.
• Setting up and workflow building require some learning, which may feel heavy if you only need basic WhatsApp tasks.
• Feature depth may exceed what smaller businesses need, especially if they do not need omnichannel support.
• Subscription, Meta conversation charges, and usage-based elements need careful budgeting.
• It can feel complex for teams looking for a simple WhatsApp-only CRM or quick broadcast tool.

Zoko

Zoko is positioned as a WhatsApp commerce and sales platform for D2C and e-commerce brands. It focuses on catalog-based selling, order workflows, payment links, and high-intent customer conversations. 

Pricing

• Starter plan costs ₹3,499 per month
• Plus plan is priced at ₹5,499 per month
• Elite plan is priced at ₹9,699 per month
• Max plan is priced at ₹33,833 per month

DelightChat

DelightChat is a WhatsApp and e-commerce support platform built for brands that want to manage customer conversations, support tickets, and order-related queries from a single dashboard. It focuses on simplicity, quick onboarding, and multi-channel support for small to mid-sized teams.

Pricing

Startup plan is priced at USD 29 per month

Scale plan is priced at USD 99 per month

Growth plan is priced at USD 299 per month

Trade Offs

• Limited automation compared to platforms built for complex workflows
• Multi-channel support is available, but advanced routing rules are not as extensive as enterprise tools

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation tool focused on broadcasts, automated journeys, and cart recovery flows. The platform is designed for teams that want marketing capabilities without having to build complex workflows.

Pricing

QuickReply.ai provides publicly listed subscription plans in INR.

• Starter plan begins at ₹2,999 per month
• Standard plan begins at ₹7,499 per month
• Plus plan begins at ₹14,999 per month
• Enterprise plan available on request

Trade Offs

• Focuses heavily on marketing automation, so support-centric teams may find features limited.
• Workflow customization is less flexible than platforms built for deep automation.
• Advanced segmentation and analytics depend on plan tier and data availability.

Trengo

Trengo is an omnichannel customer communication platform built for teams that want to manage WhatsApp, email, live chat, Instagram, voice calls, and other channels in one place.

Pricing

Trengo’s pricing is publicly available and structured in EUR or USD.

• Boost plan starts at USD 347 per month
• Pro plan begins at USD 579 per month
• Enterprise pricing is available on request

Trade Offs

• Automation is lighter compared to platforms focused on workflow building.
• More expensive once you add multiple channels, users, or advanced features
• Heavier learning curve if you only need WhatsApp rather than a full omnichannel suite
• Advanced analytics and reporting depend on higher-tier plans

Gallabox Pricing

Gallabox works on a subscription model. You pay a monthly platform fee plus WhatsApp conversation charges billed separately by Meta. Plans vary across regions. All plans include six users.

How to Choose the Right Gallabox Alternative?

When you compare Gallabox with other platforms, it helps to look beyond feature lists and evaluate how each tool behaves under real operational pressure. Start by confirming that the provider is officially approved to access the WhatsApp Business API. Then, examine the automation solutions, because the quality of the workflow logic will determine how far you can scale without manual effort.

Review the chatbot builder and check whether it lets you create multi-step, branching flows without constraints. Look at integrations as well, since the usefulness of any WhatsApp platform depends on how well it connects to your e-commerce stack, CRM, and internal systems. Support quality matters too, especially if your team manages time-sensitive conversations.

Pay attention to how the platform handles high message volumes and how it prices team seats, because adding agents often changes the overall cost. Finally, compare pricing transparency so you know exactly what the monthly spend will look like once platform fees, user fees, and Meta’s conversation charges are combined.

For a more precise breakdown of WhatsApp API costs, see the WhatsApp API pricing guide.

Comparison Table of Gallabox Alternatives

Final thoughts

Gallabox works well for teams starting their WhatsApp operations, but growing businesses often need stronger automation, broader integrations, and more reliable performance. Comparing alternatives helps you find a platform that supports long-term growth and smoother workflows.

If you want to try a tool built for higher volume, multi-channel support, and faster execution, you can explore Wati. Sign up for a free trial and see how it fits your workflow.

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