Engage with leads more efficiently with the Zoho CRM & WhatsApp Integration

Enable two-way conversation on WhatsApp directly from the Zoho CRM

Rated 4.8 stars based on 170+ reviews

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About WATI

WATI is the fastest growing communication platform built on WhatsApp APIs

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OUR CLIENTS
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MESSAGES PROCESSED

3500+ businesses across the world ❤️ WATI

Build the ultimate customer experience with WATI’s Zoho CRM plugin

Send WhatsApp message in a single click

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Watch WATI Zoho integration in action

Learn all about WATI’s Zoho-WhatsApp integration

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Trusted by 3500+ brands across 54 countries

180 million messages sent

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Give your team everything they need to create drive revenue and growth

Trigger Messages from
the Zoho CRM

The “Send WhatsApp” button on your contacts pages allows your team to directly get in touch with the contacts on WhatsApp.

Workflow
Integration

Integrate WhatsApp messaging with Zoho Workflows to automate messages.

No-Code
Integration

Use WATI’s no-code WhatsApp chatbot builder to integrate seamlessly.

Shared Team
Inbox

Allow multiple agents to handle customer inquiries, use quick replies and do more.

Broadcast
Notifications

Send bulk messages on WhatsApp using our broadcast manager.

Official WhatsApp
Verified badge

Work with WATI to apply for WhatsApp’s official verified green badge.

Easy
Reporting

Track analytics of your account’s performance on the WATI dashboard to make smart, data-driven decisions.

With WATI, you can do more with less

Improve Customer Satisfaction

Provide support on your customer’s favorite app and improve your CSAT scores

Personalize Marketing

Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business

Automate sales & support

Get an intelligent WhatsApp chatbot builder with pre-made ecommerce templates to automate sales & support.

Unify Customer Engagement

Get all your customer-facing teams - Sales, Marketing & Customer success/Support together under the WATI WhatsApp engagement platform.

No Code Implementation

WATI is built to support growing businesses. A quick & simple drag-and-drop approach is all it takes.

Contextual Communication

Loop in an agent when required without losing the context of the conversation.

Native Integrations

Integrate WhatsApp with your CRM, Google Sheets, etc. to ensure that you have a well-rounded customer experience.

3500+ brands across 54 countries trust WATI with their customer experience

Mark O

Mark O

Growth Specialist at Codegiant

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WATI is hands down the best I have seen till date. I am in love with the Flow Builder and I love how fast they ship features that are not only immensely useful, but also very user friendly. Their support is amazing and their training videos on YouTube are super useful.

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Dr. Ashish S

Endocrinologist at Dr Ashish's Diabetes, Thyroid & Hormone Clinic, Karnal

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Great service from WATI. WATI is a great way of reaching those who matter to you. It's easy; template approval is quick, and inbox management with the business team is seamless.

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Tanul T.

Head of Growth at PixelMath

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We're sending automated notifications to customers. With these automation we don't have to manually send notifications to the users. WATI is super easy to use and integrate with existing flows.

Manuel S

Manuel S

COO

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We started to use WATI a few weeks ago, and today my customers are so thankful because our support team can help them very fast! The User interface is really productive and intuitive, the iOS/Android App works perfectly!

Abheejit

Abheejit

Technology Consultant

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WATI allows us to have multiple agents to respond large influx of queries in real time. We are able to desing automated flows, provide key-word detection led flows and automate several tasks saving manual efforts.

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Michael Lyons

Founder at SearchinTT

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I love the Template messages, Broadcast & Automation tools in WATI. Our customer satisfaction is higher because communications are now scalable.

Murad M

Murad M

Head Of Ecommerce at WaaaW.com

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Simple and direct to use without contacting Support hassle, Creating Template massages are Directly done through web app and no need to contact any one

Maciej G

Maciej G

Co-founder & Marketing Director at Bowaba

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WATI is the most advanced, yet user friendly whatsapp business CRM solution out there! I really like Broadcasting, flow builder& their mobile app.I can assign multiple agents to manage whatsapp conversations.

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Paurush M

Founder at NuToM

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WATI is Cost Effective, with all major features and supportive team, the best Whatsapp API Solution Provider. Automation Chabot Feature- We love this. We recently conducted registrations where ~2000 students registered themselves automatically.

Frequently Asked Questions

How do I set up the Zoho CRM integration with WhatsApp?

“Send WhatsApp Message” buttons will be available on the Leads/Contact/Deals pages on the details and list page. You can click on this button and then send a WhatsApp Template Message.

How can I send WhatsApp messages from the Zoho CRM?

“Send WhatsApp Message” buttons will be available on the Leads/Contact/Deals pages on the details and list page. You can click on this button and then send a WhatsApp Template Message.

How long does the WATI setup take?

“Send WhatsApp Message” buttons will be available on the Leads/Contact/Deals pages on the details and list page. You can click on this button and then send a WhatsApp Template Message.

“Magic like efficiency awaits”