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Wati for Support
Turn WhatsApp into your #1 Support Channel with AI that scales effortlessly
Wati's AI support agent & automations are a force multiplier for service organization that are looking to automate the busywork, while keeping the human touch where it matters
12,000+ businesses trust Wati to scale support without scaling costs
Make Wati your #1 support channel -
Resolve & close up to 80% of your support queries automatically
Automate responses to FAQs & close queries faster without any manual intervention with Wati's AI-support agent & custom chatbot workflows
Our AI-support agent doesn’t just respond instantly—it understands intent, offers relevant answers, responds in a way that feels natural -- and closes tickets with zero manual intervention.
Knows your business – Fetches answers from FAQs, PDFs & Knowledgebase URLs
24*7 availability – Your round the clock agent that works & works but never complains!
Multilingual by design – Detects and responds in your customer’s language, even when you've trained it on one language only
Enhanced answers – Adds relevant documents, videos, knowledge base URLs etc. to give customers everything they need
Balancing AI with human touch
AI should enhance speed & efficiency of service organizations, not replace human connection.
AI auto-detects & intelligently routes complex queries to human agents
AI routes queries to relevant agents / teams on customer's request
Agents route queries manually to relevant teams / other agents
One dashboard to manage WhatsApp, Facebook & Instagram conversations
Get a consolidated view of your customer interactions on WhatsApp, Facebook and Instagram messages effortlessly from one unified inbox.
Stay organized with conversation filters. Assign chats to specific teams or members. Say goodbye to ignored inquiries and frustrated customers!
Improve response time with Welcome messages & Out-of-Office workflows
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Get great features at a price that makes sense
Recursos incríveis por um valor que cabe no seu bolso
Dapatkan fitur-fitur hebat dengan harga yang masuk akal
Obtén excelentes características a un precio razonable
以合理的价格获得出色的功能
獲得超值功能，價格合理
أفضل المزايا بسعرٍ تنافسي
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Affordable pricing with zero setup fees.
Affordable pricing with zero setup fees
Valores acessíveis e sem custos de implementação
Harga terjangkau tanpa biaya setup
Precios accesibles sin tarifas de configuración
价格实惠，无需设置费用
أسعار مناسبة
價格實惠，無設置費用
Pay-as-you-go plan
For Businesses who ONLY want to send bulk campaigns
Single User Plan
Pay ₹999 and get back ₹999 in credits (500 Messages: Valid for 3 months)
Flexible Top-Up: Add credits anytime
Self-service setup and support with docs, videos, and FAQs
Features: Includes complete analytics, Click to
WhatsApp ads, and a chatbot for bulk
campaigns
₹999
One time fee, no recurring subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Up to ~25% off & free dedicated onboarding with annual subscription
Ganhe até ~25% de desconto com a assinatura anual
Obtén hasta ~25% de descuento con la suscripción anual
年付订阅可享最高约25%折扣，并提供免费专属上线服务
年度訂閱可享最高約25%折扣，並提供免費專屬上線服務
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks -
Best ValuePro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights
AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro, plus:
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts
Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
$ - Requires purchase of
$4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks -
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon -
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro +
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
$ - Requires purchase of
$4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed annually
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed annually
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed annually
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro, plus:
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
-
Growth
Send WhatsApp messages to thousands of users in one click to improve reachmonth billed monthly
3 Users Included No additional usersAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕DemoKey features
Zero-fee WhatsApp setup: Get Official WhatsApp API, Blue Tick Verification help Omnichannel inbox: WhatsApp, FB, Instagram, QR code, widget, wa.me Standard promotions: Run multi-media campaigns, view open & read rates Acquire leads: Launch CTWA ads and capture leads on WhatsApp Team inbox staples: Assign, track, automate follow-ups, tag & report E-Commerce tools: WhatsApp Catalog, Shopify abandon cart & order templates 24x5 Email Support: in English and Portuguese, with basic SLA coverageUsage15k Marketing Broadcasts/month 1,000 Free Automation sessions/month 2 select Commerce/CRM integrations 10k API calls/mon, No Webhooks
-
Best Value
Pro
Set up automations, integrations and get powerful analytics to boost conversionmonth billed monthly
5 Users Included Additional Users @ $24/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Growth, plus:
Auto-qualify leads: Advanced chatbots, forms, integrations & IG automation Boost conversion: Smart retargeting, Carousel template & Catalog pay options Optimize Campaigns: CTWA source tags, click tracking & engagement insights AI Automation: Answer queries, collect information, send reminders & more
Advanced team inbox: Teams, auto routing, and operator reports
Drive Shopify sales: Campaign based on buyer data, Shopflo/Gokwik checkout
24x7 Email Support: Standard SLAs to support your operations
UsageUnlimited Broadcasts 2,000 Free Automation sessions/month 5 integrations incl. Hubspot 200k API calls/mon, Limited Webhooks 250 Free AI Support Agent replies/mon
-
Business
Unlock the full potential of WhatsApp with advanced workflows and expert supportmonth billed monthly
5 Users Included Additional Users @ $69/user/monthAdditional charges apply for conversations
Conversations are 24-hour message threads between you & your customers. Per conversation charges vary for marketing, utility & service. ✕Everything in Pro +
Ultra-fast, Affordable messaging: Send 4k messages/min with volume discounts Official Google Partner: Asia's only Google Ads to WhatsApp Provider
Best-in-class ROI: Optimize CTWA ads, track conversion, use WhatsApp Pay API
Round-Robin chat assignment for fair automated chat distribution to agents
Dedicated Customer Success Manager for strategic recommendations
Enhance privacy & compliance: Phone number masking, Roles & IP Whitelisting
Priority 24x7 Email & Chat support, with access to paid TAM services
UsageUnlimited Broadcasts, Volume discounts 5,000 Free Automation sessions/month Unlimited integrations incl. Salesforce 20M API calls/mon, Extensive Webhooks 1000 Free AI Support Agent replies/mon Blitz add-on: Send 12k messages/min
$ - Requires purchase of $4.99/month Shopify addon
$ - Requer a compra do
complemento do Shopify por $4.99/mês
$ - Requiere la compra del
complemento de Shopify por $4.99 al mes
For Seamless Payments, please
ensure