Top 5 Qontak Alternatives (2025): Better Tools for WhatsApp Automation and CRM

If you’re searching for the Top 5 Qontak Alternatives, you’re likely looking for a WhatsApp engagement platform with stronger automation, better CRM flexibility, or global scalability. While Qontak offers a decent suite for Southeast Asia-based teams, businesses looking to scale or expand across markets often need more advanced capabilities.

In this blog, we break down the Top 5 Qontak Alternatives to consider in 2025, covering platforms that offer richer automation, integrations, and customer support features.

Comparing the Top 5 Qontak Alternatives in 2025

These alternatives help you move beyond basic WhatsApp API access, offering features like sales CRM, chat automation, shared inboxes, and multi-language support.

1. Wati – The Best Qontak Alternative for Automation and Scale

Wati is an all-in-one WhatsApp Business API platform designed for SMBs and growing enterprises. With its no-code chatbot builder, shared team inbox, and powerful integration ecosystem, Wati is the most comprehensive alternative to Qontak.

Key Features:

• Smart WhatsApp broadcasting with segmentation & scheduling
• Post-broadcast automations, live agent handoffs, and drip flows
• Shared team inbox for support and sales
• Integrates natively with HubSpot, Zoho, Google Sheets, Salesforce
• Website pop-ups for legal opt-ins and conversation triggers

Best for: Businesses wanting scalable, no-code WhatsApp automation.

👉 Try Wati – The Best Qontak Alternative

2. Botpress – AI-Powered Conversational Flow Builder

Botpress gives technical teams the power to build custom conversational workflows using AI and NLP. It’s ideal if you’re building complex WhatsApp experiences beyond traditional chatbot builders.

Highlights:

• Open-source conversational AI platform
• WhatsApp integration via third-party connectors
• Flexible, developer-friendly tooling

Best for: Developers building highly customized bot experiences.

3. NovoChat – Multichannel Messaging for Small Teams

NovoChat combines WhatsApp, SMS, and Messenger for teams that want to run lean multichannel campaigns without enterprise-level costs.

Features:

• WhatsApp and SMS broadcasting
• Website widget
• Simple contact management
• Shopify and Zapier integrations

Best for: SMBs with lightweight multichannel needs.

4. Qiscus – Omnichannel Chat Platform for Southeast Asia

Qiscus overlaps slightly with Qontak, offering support for WhatsApp, Instagram, and other chat platforms, focusing on regional language and local support.

📦 Key Capabilities:

• Multichannel messaging
• Chat routing and support ticketing
• CRM dashboard
• Regional onboarding and support

💡 Best for: Businesses operating in Indonesia and SEA.

5. Zoko – Commerce-Focused WhatsApp Platform

Zoko is a WhatsApp-based commerce platform designed to help D2C brands manage sales, marketing, and support from one interface.

Zoko Includes:

• WhatsApp sales funnels
• Broadcast and reply automation
• Order management
• Multi-agent support

Best for: Online stores and D2C brands on WhatsApp.

Quick Comparison – Best Qontak Alternatives at a Glance

Final Thoughts: Choosing the Right Qontak Alternative

Whether you’re scaling customer conversations or replacing a regional platform with something more global, these Top 5 Qontak Alternatives offer reliable, scalable solutions for every stage of your business.

• Wati → For all-in-one automation, CRM sync, and support
• Botpress → For developers building custom workflows
• NovoChat → For small teams going multichannel
• Qiscus → For SEA-based teams needing local language support
• Zoko → For D2C brands selling via WhatsApp

👉 Switch to Wati – The #1 Qontak Alternative