Overview

Turn your HubSpot workflows into powerful WhatsApp campaigns. Send automated messages, sync contacts, and manage customer conversations without leaving your CRM. Perfect for sales & marketing teams who want to reach customers on their preferred messaging platform.

What you can do:

• Send WhatsApp messages directly from HubSpot workflows
• View lead and account details while chatting on WhatsApp
• Send automated messages when deals update or leads change status
• Create support cases directly from WhatsApp conversations
• Track WhatsApp interactions alongside other customer touchpoints

Key Features

Send WhatsApp Messages from HubSpot

Send 1:1 WhatsApp messages or template responses directly from the HubSpot Contact, Deal, or Ticket record without leaving the platform.

Automatic Conversation Logging

Every WhatsApp message (sent and received) is automatically logged to the HubSpot Activity Timeline, giving your team complete visibility into customer communication history.

WhatsApp in HubSpot Workflows

Automate your outreach by setting up triggers to send WhatsApp messages when deal stages change, forms are submitted, or contact properties are updated.

Bi-Directional Contact Sync

View complete HubSpot records beside every WhatsApp chat and ensure your data stays consistent with real-time syncing of contacts and properties between Wati and HubSpot.