From capturing leads to converting and re-engaging them, Wati makes the entire customer journey seamless on WhatsApp.
Trusted by the fastest growing brands in UK
No more chasing. Let customers message you first, so you're always chatting with warm leads. Get verified names and numbers, qualify them instantly, and keep the conversation going with personalised follow-ups.
Create and schedule WhatsApp campaigns that feel one-to-one, even when they’re going out to thousands. Stay on-brand with templates and automate your follow-ups without lifting a finger.
Build flows in minutes, not hours. Answer FAQs, guide purchases or route chats, all while staying available 24/7 across marketing, support and sales.
Let people browse, ask and buy, right inside WhatsApp. Use your catalog to highlight offers, share updates and keep customers coming back.
Wati’s AI handles common questions, follows up and passes tricky queries to your team. It’s multilingual, proactive and always available – so your customers feel supported, even when you're offline.
Best value for money to have a fully capable business running on whatsapp
Overall: Amazing value for the price paid, I run 30% of my business sales on it, and generate customer love through automated messaging
Pros: Convenient, with a clean web interface, really helpful for customer care team with a centralised whatsapp account, possibility to assign agents, great integration of a click-to-whatsapp on our website that clients love, a mobile app to handle request on the go, quick response, template management. And ZAPIER integration to automate all this!
Great tool for WhatsApp Business automation
I've had a great experience with WATI. It makes managing WhatsApp Business super efficient, especially with automation and chatbot features. The multi-agent support is a lifesaver for handling high volumes of messages, and the broadcast messaging is a great way to engage with customers without violating WhatsApp policies. The platform is easy to use, and the integrations with CRMs and other tools make it even more powerful. The only downside is that some features are locked behind higher-tier plans, and the setup process takes a bit of time. But once it's running, it's a solid tool for streamlining customer interactions. Highly recommend!
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Whether it's sending campaigns or solving queries, Wati keeps things simple.
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