Geekster - Wati.io Case Study
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Supercharging Ed-Tech Success: Wati Fuels Geekster’s 2x Customer Engagement Boost
About Geekster
Geekster is an ed-tech startup that aims to democratize tech education by offering online courses to upskill tech and non-tech graduates in the latest web technologies. With a 100% Money-Back Guarante…
The Challenge
Before implementing Wati, Geekster faced challenges in effectively communicating with its growing user base. The team struggled with managing the high volume of queries from students and potential cus…
The Solution
To resolve their communication issues, Geekster turned to Wati’s WhatsApp API. Wati enabled Geekster to automate and manage communication with their user base through features such as webhooks, remind…
Outcome
With Wati’s seamless integration, Geekster achieved outstanding results:
2x
Enhanced customer engagement
50%
Improved customer retention
90%
Increase in responses vs. emails
500+
Handling queries daily
Abhishek Yadav
Associate Director (Marketing), Geekster
Testimonial
Wati has been a game-changer for our communication processes, enabling us to better serve our students and potential customers. Their WhatsApp API has significantly improved our customer engagement an…
Conclusion
Wati’s powerful WhatsApp API transformed the way Geekster communicated with its user base, leading to impressive growth in customer engagement and retention. By efficiently managing queries and stream…