Top 5 360Dialog Alternatives to Power Your WhatsApp Strategy in 2025

If you’re searching for the Top 5 360Dialog Alternatives, you’re likely looking to upgrade your WhatsApp automation stack with more user-friendly tools, advanced integrations, or better support features. While 360Dialog is known for offering direct WhatsApp Business API access, it falls short regarding UI, automation, and scalability. That’s why we’ve compiled the Top 5 360Dialog Alternatives to consider in 2025.

That’s where the Top 5 360Dialog Alternatives come in.

Whether you’re in eCommerce, SaaS, or services, this list breaks down the best 360Dialog competitors to scale your WhatsApp marketing and support operations in 2025.

Comparing the Top 5 360Dialog Alternatives for 2025

These Top 5 360Dialog Alternatives offer more flexibility, automation, and ease-of-use without compromising on WhatsApp API reliability.

1. Wati – The Best 360Dialog Alternative for Growing Teams

Wati is purpose-built for the WhatsApp Business API. If 360Dialog gives you the pipes, Wati builds you the smart city on top.

✅ Why Wati is #1:

• Broadcast like a pro: Segment, schedule, and personalize WhatsApp messages
• No-code automation: Set up drip flows, auto-tag users, and assign chats with zero coding
• Shared inbox: One team inbox for sales, support, and ops
• Seamless integrations: Plug into HubSpot, Zoho, Salesforce, and more
• Analytics dashboard: Track open rates, agent response times, and user engagement
• Legal opt-ins: Collect WhatsApp opt-ins from your site with popups & forms

Best for: Teams looking for a scalable, all-in-one WhatsApp solution.

Try Wati – the smartest 360Dialog alternative

2. DelightChat – Multichannel Support With WhatsApp at Its Core

DelightChat is built for D2C and eCommerce brands looking to manage customer conversations across multiple channels — all in one inbox.

Key Features:

• Unified chat across WhatsApp, Instagram, Messenger, and email
• Canned responses and auto-replies
• Basic WhatsApp automation and campaign tools
• Shopify integration

Best for: Early-stage brands looking for budget-friendly support tools with WhatsApp baked in.

3. Kaleyra – Enterprise Messaging and WhatsApp API Services

Kaleyra is a global CPaaS provider that offers verified WhatsApp Business solutions with enterprise-grade scalability.

Enterprise Features:

• WhatsApp, SMS, RCS, and push notifications
• Secure infrastructure and delivery tracking
• API-based integrations for ERPs and CRMs
• Developer tools and dashboards

Best for: Large organizations needing secure, high-volume API communication.

4. BotSpace – Simple WhatsApp Chatbots for Customer Support

BotSpace focuses on chatbot deployment and WhatsApp support automation — ideal for businesses looking to deflect routine queries.

Chatbot Highlights:

• Drag-and-drop bot builder
• Human handover and ticket routing
• Multi-agent inbox
• Quick setup for WhatsApp, Messenger, and web chat

Best for: SMEs that need quick automation without hiring developers.

5. Zoko – WhatsApp Commerce Platform for D2C Sales

Zoko turns WhatsApp into a sales channel with features built for checkout, order updates, and campaign messaging.

Key Features:

• WhatsApp cart recovery and COD confirmation
• WhatsApp broadcasts and campaign flows
• Integrates with Shopify and WooCommerce
• Basic automation features

Best for: Online stores running WhatsApp-first sales strategies.

Quick Comparison – Top 360Dialog Alternatives at a Glance

Final Thoughts: Which 360Dialog Alternative Should You Choose?

While 360Dialog offers API access and Meta compliance, it lacks the UI and automation features that growing teams crave. The Top 5 360Dialog Alternatives in this list help you do more, without starting from scratch.

• Wati → For full-stack WhatsApp marketing, support, and automation
• DelightChat → For support-first eCommerce teams
• Kaleyra → For secure, global enterprise messaging
• BotSpace → For simple bot flows and helpdesk deflection
• Zoko → For D2C brands closing sales on WhatsApp

Get started with Wati – the best 360Dialog alternative today