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How to Run WhatsApp Campaigns from an AI Chat Interface in 2026

Run WhatsApp campaigns directly from an AI chat interface with Wati MCP. Select contacts or segments, choose approved templates, review campaign details, confirm the send, and track delivery, read, and reply data without switching between multiple tools. The guide also covers WhatsApp opt-in requirements, the 24-hour messaging window, permissions, and safeguards for keeping AI-driven campaigns controlled.

Aug 25, 2026

9 Questions to Shape a Winning Diwali Marketing Strategy

Diwali is India's biggest shopping season, and its reach extends far beyond India. For SMBs and SaaS brands, winning it takes more than a festive banner or discount code, it requires a channel customers already use every day, and an infrastructure that can handle the surge. This guide covers 9 proven WhatsApp strategies, from account prep and diaspora targeting to segmentation, AI agents, and cart-recovery drips, to help you turn festive traffic into real conversions.

Aug 21, 2026

Diwali Call Volume Rising? Here's How AI Voice Covers It in Hindi and Regional Languages

Diwali can bring a sharp rise in customer calls, putting pressure on support teams that may not have the capacity to scale quickly. Wati’s Astra AI Agent helps handle voice and text conversations in 30+ languages, while WhatsApp Calling lets teams follow up with customers directly from the same chat. This guide covers multilingual voice support, branded AI voices, call recording, CRM syncing, and how to prepare and test your voice agent before the festive rush.

Aug 21, 2026

The AI Copilot for Diwali: How to Handle More Support Without Hiring in 2026

Diwali can put a sudden strain on WhatsApp support teams as customer questions, onboarding requests, and issue reports pile up. Wati AI Copilot helps teams handle more conversations without adding headcount through smart reply suggestions, AI Editor, chat summaries, live translation, and AI CX Score. This guide covers how to roll out Copilot before the festive rush, measure its impact, and avoid common scaling mistakes.

Aug 21, 2026

Configure Wati MCP for Multi-Language WhatsApp Support: A 2026 Guide

Use Wati MCP to support customers across languages by routing each contact to the right WhatsApp template variant. This guide covers template localization, language and locale mapping, MCP setup, testing, translation limits, and best practices for adapting tone, dates, currencies, and other details for different markets.

Aug 21, 2026

Product Updates

Diwali Call Volume Rising? Here's How AI Voice Covers It in Hindi and Regional Languages

Diwali can bring a sharp rise in customer calls, putting pressure on support teams that may not have the capacity to scale quickly. Wati’s Astra AI Agent helps handle voice and text conversations in 30+ languages, while WhatsApp Calling lets teams follow up with customers directly from the same chat. This guide covers multilingual voice support, branded AI voices, call recording, CRM syncing, and how to prepare and test your voice agent before the festive rush.

The AI Copilot for Diwali: How to Handle More Support Without Hiring in 2026

Diwali can put a sudden strain on WhatsApp support teams as customer questions, onboarding requests, and issue reports pile up. Wati AI Copilot helps teams handle more conversations without adding headcount through smart reply suggestions, AI Editor, chat summaries, live translation, and AI CX Score. This guide covers how to roll out Copilot before the festive rush, measure its impact, and avoid common scaling mistakes.

Marketing

Configure Wati MCP for Multi-Language WhatsApp Support: A 2026 Guide

Use Wati MCP to support customers across languages by routing each contact to the right WhatsApp template variant. This guide covers template localization, language and locale mapping, MCP setup, testing, translation limits, and best practices for adapting tone, dates, currencies, and other details for different markets.

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