Features & Setup

Discover how WhatsApp verification boosts trust and credibility. Get insights into timelines, steps, and how Wati makes the process seamless for businesses.

TikTok Business Account vs Personal Account: Business unlocks ads, analytics, and messaging; Personal keeps sounds and creator payouts.

WhatsApp call routing routes every inbound call to the right operator in priority order and triggers automatic follow-ups for missed calls. Here's how it works.

Turn TikTok ad taps into real DM conversations. A simple, non-technical setup guide to TikTok Click To Direct Messaging (Click to DM) Ads using Wati.

TikTok Instant Messaging Ads connect a TikTok ad tap directly to a WhatsApp chat. This guide covers connecting Wati to TikTok, building the campaign, and testing it before launch.

An Instagram chatbot replies to DMs, comments, and story replies instantly using keyword triggers, then hands off to a human when needed. Here's how to set one up in Wati.

An Instagram DM lead capture flow collects a prospect's phone number, then bridges the chat to WhatsApp. Set it up in Wati, step by step.

Keyword-triggered Instagram automation sends an auto-DM only when a comment matches your keyword. Set it up in Wati in under 10 minutes.

Wati Instagram DM automation sends an auto-DM to every commenter on your posts or reels. Connect Instagram, build a flow, set the trigger, and test.

Instagram auto-reply sends instant responses to DMs and comments: welcome messages, OOO replies, keyword triggers, and comment-to-DM. Here's how to set it up and stop losing leads to slow replies.

Customer segmentation for Black Friday means grouping contacts into VIP, at-risk, and win-back segments so each gets a message built for where they actually are.

WhatsApp chatbot drop-off rate is the percentage of sessions that end before the flow finishes. Learn the formula, find the exact node losing contacts, and fix it with Wati Chatbot Analytics.