Product Updates

WhatsApp Business Calling lets you make and receive VoIP calls inside the same chat thread. Here’s how it works, what it costs, and how to set it up with Wati.

This blog shows you how to link Make.com with WhatsApp. It’s a straightforward guide, perfect for 2026. You’ll learn how to start, what you need, and each step to connect these apps. This setup helps automate messages and manage tasks better, whether for work or personal needs.

Learn about Shopify SEO to automate e-commerce workflows, improve customer targeting and boost traffic goals.

Explore pros and cons of live support & automated support to choose the best for your business. Learn how to enhance customer satisfaction.

The Round Robin feature in Wati distributes incoming customer inquiries evenly across your team. It checks the availability of team members and assigns the next available agent, rotating through them automatically in a fair manner. If a representative is offline, the system automatically routes the inquiry to the next online team member.

Upgrade your customer experience with Wati KnowBot—an AI chatbot that provides instant answers to common queries using your knowledge base, ensuring quick and reliable support.

Wati uses Gemini 3 to deliver clearer translations, faster summaries, natural voice calls, and autonomous AI Agents on WhatsApp. The platform gives teams instant context and smarter automation across every chat and call.

Discover how Wati’s HubSpot WhatsApp integration lets you track lead progress, trigger WhatsApp events, and streamline your sales pipeline.

Considering a Twilio alternative? Take a closer look at leading messaging platforms, their features, pricing, and use cases.

Transform your customer communication with a WhatsApp chatbot. Automate responses, increase engagement, and improve your business today.

Running growth operations across HubSpot and WhatsApp is tricky due to challenges like manual data entry, missing context, and invisible attribution. By using WhatsApp for HubSpot, you can sync every conversation, contact, and campaign action in real-time. This guide walks you through connecting WhatsApp for HubSpot with two-way sync, complete setup steps, feature breakdowns, and …

Customers hate waiting. Whether they’re asking a question or making a purchase decision, slow responses can drive them away. But handling every inquiry manually isn’t sustainable. That’s where chatbots come in. By automating responses, qualifying leads, and engaging users instantly, a chatbot helps your business stay responsive and efficient 24/7. With Wati, you can set …