AI Agent

Learn how AI in customer support manages ticket escalations, automates ticket tagging and routing, and improves customer satisfaction. See how Astra does it.

An MCP server for WhatsApp automation connects AI agents to WhatsApp tools safely, with confirmation steps and logging built into every send.

An AI assistant for phone places calls. A WhatsApp business AI runs customer chats. Here's what each does, and how Wati MCP connects the two.

An AI agent triggers WhatsApp templates automatically, using live chat intent or closed-conversation events. See how Wati MCP keeps every send compliant.

Should an AI agent confirm before sending a WhatsApp message? What MCP's spec says, what it doesn't, and how to design the approval step.

Sync Shopify orders with WhatsApp using MCP to automate order confirmations, shipping updates, and other customer notifications. This guide walks through the six-step setup, from Shopify webhooks and order data mapping to approved templates, message delivery, and duplicate-send prevention, with key security and compliance considerations along the way.

MCP-based automation runs WhatsApp marketing campaigns from plain-language requests, with approval, opt-in, and Meta-approved templates built in.

Run WhatsApp campaigns directly from an AI chat interface with Wati MCP. Select contacts or segments, choose approved templates, review campaign details, confirm the send, and track delivery, read, and reply data without switching between multiple tools. The guide also covers WhatsApp opt-in requirements, the 24-hour messaging window, permissions, and safeguards for keeping AI-driven campaigns controlled.

Build WhatsApp onboarding sequences that are easier to manage with MCP and AI agents. Wati MCP lets you create and update contacts, check segments, review conversations, select approved templates, and confirm sends through a conversational workflow. This guide walks you through the six-step process while covering opt-ins, WhatsApp messaging rules, automation, and when to use MCP versus Sequences and Drip Campaigns.

Automate WhatsApp broadcast campaigns safely with Wati MCP server, using approved templates, opt-in contacts, and a confirm step before anything sends.

Multilingual voice AI automatically detects your customer’s language, responds naturally, and switches mid-conversation if needed. See how it works in 2026.

Learn how to build a WhatsApp AI agent to engage, qualify, and convert prospects round the clock without any delays in 2026.