Omnichannel AI that engages customers across all your channels, 24/7, at scale, at warp speed. Your team takes over when it matters; your customers grow everywhere.
7-day free trial · No credit card · Transparent pricing
Meta Business
4.6/5
Google
Social, chats, calls, and web: Wati pulls every channel into one inbox, so your team stops switching tools and starts building relationships.
Your team, your AI, your data, your tools, your way. Astra AI Agents run conversations end-to-end and hand off with the full thread when you should step in. Wati AI makes everything easier, and your team handles more conversations.
Intelligence Team
Intelligent Conversations
Your Models, Your Tools
Connect Wati to the tools your agents and humans need to act. Easily exchange information between systems you already use.
Zoho CRM
WooCommerce
HubSpot
Shopify
Zapier
Google Ads
Built for trusted AI + Human conversations at global scale. Wati combines global messaging infrastructure, permissions, handoff controls, conversation history, analytics, and compliance foundations so teams can scale Agentic Customer Engagement without losing visibility, control, or quality.
16,000+ businesses across 190+ countries run their entire customer relationship on Wati, in their own market, their own language, their own way of doing business. Not built for one region and exported. Built global from day one.
TrustpilotIt has helped to reduce our man power cost by 40% and increase ROI by 10x.
ShopifyIt helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.
We have deployed the Chat widget on websites and they were game changers for us.
ShopifyIt responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease.
Trustpilot100's of leads come every single day from meta and google ads we run. We decided to use wati to test it's instagram and WhatsApp automation to handle our inbound leads and followups.
HubSpotWati has helped my team to automate enquiries and direct user with right information and steps. Helped a lot and it's very cost effective.
ShopifyIt has helped us to recover our abandoned carts, increased our overall conversion rate. its 10/10 for sure
ShopifyThe WhatsApp Chat & Abandoned Cart features have helped us increase customer engagement and recover more sales.
TrustpilotWe had separate team for whatsapp and Instagram before but now using this we are able to automate it.
HubSpotBefore this, our WhatsApp conversations and HubSpot data were kind of separate. WATI has helped bring them together.
G2The API integration process is straightforward, which makes it easy to connect with our existing systems and automate workflows.
Even a non technical person can create automation chatbots using drag and drop options.
HubSpotNow all the reporting and stats are auto pulled inside HubSpot for whatsapp activities, instead of me sitting and retrieving all details manually every single day.
G2No limit on the number of chatbot flows. Perfect for an early stage startup like ours.
G2Transparency and Astra are the key features for me here.
User friendly interface and ease of use of the dashboard. Analytics are also quite useful. Well integrated with WhatsApp.
HubSpotIt took me hardly 5 mins to setup my account and connect to HubSpot, no complicated steps and everything is well documented.
G2I really like Wati's UI because it's so close to the original WhatsApp interface, making the learning curve extremely flat.
The customer support is so fast and they keep a watch till they nail the query.
HubSpotEven when we face any issues, the support team is quick enough to resolve them before they become a problem for us.
TrustpilotI reached to customer support and they were super quick and helped me connect my Instagram account with wati.
I like the ui and how easy we can schedule the broadcast plus template approvals get quicky is a gem.
G2The advisors in charge have always been prompt and attentive to help us.
ShopifyWe've significantly enhanced our customer service, providing a seamless experience, and have also boosted our brand recognition.
7-day free trial · No credit card · Transparent pricing
HubSpot
Trustpilot
G2
Shopify